Entrepreneur Middle East, January 2022
Page 1
GATEWAY TO
GROWTH
“Our vision is to
revolutionize
the digital arena by
offering unrivaled
fintech capabilities
for businesses.”
P.20
January 2022
9
7 7 2 3 1 1
5 4 1 0 0 8
>
THE RECAP/ Enterprise Agility
Awards 2021 P.26
IN FOCUS/ Up-and-coming
startups to keep an eye on P.54
SHIFTING GEARS/ Entrepreneur
and adventurer Omar Nour P.13
is gearing up to
position MontyPay
as the most
advanced digital
payment gateway
in the world
Monty Group’s
Mountasser
Hachem
Page 2
Page 3
Page 4
P.18
Welcome
To a New
Era
Kitopi co-founder and CEO
Mohamad Ballout is aiming
to have the cloud kitchen
platform dominate the
region (and the world) with
a US$415 million funding
round led by SoftBank.
by PAMELLA DE LEON
P.26
Success
Story
Eventtus co-founder and
CEO Mai Medhat reflects
on her decade-long
entrepreneurial journey
that’s led to her startup’s
acquisition by Bevy, a
US-based enterprise
community event engine.
by TAMARA PUPIC
↑ CRUMB & CO. is a local
home-grown small batch
bakery specializing in
creative pastry and bakes.
P.54
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January 2022 / ENTREPRENEUR.COM /
P.13
The Art
of Shifting
Gears
Egyptian serial
entrepreneur, retired
professional triathlete,
and adventurer Omar
Nour on the importance
of aiming as high as
humanly possible.
by TAMARA PUPIC
P.20
Gateway
to Growth
By launching digital
payment platform
MontyPay, Monty Group’s
Mountasser Hachem is
gearing up to tap into the
multi-billion dollar global
fintech industry.
by AALIA MEHREEN AHMED
FEATURES
Contents/January 2022
← VENTUM was founded
by Egyptian brothers
Omar and Diaa Nour.
Page 6
6 / ENTREPRENEUR.COM / January 2022
39 Mind Over Matter
SEEMA AL MANSOORY on why entrepreneurs
need to prioritize their wellbeing as they
launch and run businesses.
41 Clock Hacks
Looking to boost your productivity this
year? Entrepreneur BLAKE JACKSON explores
six habits that help successful people
maximize their time.
44 Strategy Bites
LIRA Strategy Partners founder and
Managing Director RAFFAELLA CAMPAGNOLI
talks to Hani Weiss, CEO of Majid Al
Futtaim (MAF) Retail, on how the enterprise
has supported modernizing the retail sector
and building KSA’s digital infrastructure.
‘TREPONOMICS
EDITOR IN CHIEF Aby Sam Thomas
aby@bncpublishing.net
CEO Wissam Younane
wissam@bncpublishing.net
DIRECTOR Rabih Najm
rabih@bncpublishing.net
CREATIVE LEAD Odette Kahwagi
design@bncpublishing.net
MANAGING EDITOR Tamara Pupic
tamara@bncpublishing.net
STARTUPS SECTION EDITOR Pamella de Leon
pamella@bncpublishing.net
FEATURES WRITER Aalia Mehreen Ahmed
aalia@bncpublishing.net
DIGITAL SOLUTIONS DIRECTOR
Mahdi Hashemi mahdi@bncpublishing.net
HEAD OF INNOVATION
Sarah Saddouk sarah@bncpublishing.net
GROUP SALES DIRECTOR – B2B GROUP
Joaquim D’Costa jo@bncpublishing.net
COLUMNIST Tamara Clarke
CONTRIBUTING WRITERS
Seema Al Mansoory
Fida Chaaban
Ihsan Eid Salhia
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Contents/January 2021
51 Revolutionizing Digital
Transactions
Dibsy wants to make online
payments easy and seamless in
Qatar (and beyond).
by PAMELLA DE LEON
54 In Focus
A roundup of the up-and-coming
enterprises you should be keeping
an eye on.
by AALIA MEHREEN AHMED
63 We Got Funded
Behind the scenes of the recent
fundraising successes of MENA
startups Calo and Nomod.
by PAMELLA DE LEON
STARTUP
SPOTLIGHT
EntMagazineME
Entrepreneur-me
← MOUNTASSER HACHEM
founded Monty Group
and its subsidiaries
after diving into the
telecom world over two
decades ago.
Page 7
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10 / ENTREPRENEUR.COM / January 2022
Editor’s Note/
I’M NOT SOMEONE who has a great track record when
it comes to fulfilling resolutions I make at the start of a
new year.
In January 2021, for instance, I decided to embark on
an arguably vain undertaking to get a fitter physique
for myself, and 12 or so months later, I found myself
lacking the washboard abs I had imagined seeing on
my stomach.
I’ll admit here that I was rather disappointed by this
outcome, especially since I felt that I had put in the
work needed to realize this goal- although my fitness
trainer will argue here that I had put in only some of
the work needed, with a pointed nod toward the
decidedly unhealthy choices that I tend to imbibe as
food on a rather regular basis.
Having said that, I had pretty much resigned myself
to paint my year-long effort at getting fit as a failure-
but a few chance comments from people around me
made me rethink the way I was perceiving this whole
situation.
For starters, let’s not forget that before last year,
I had never stepped into a gym or attempted any kind
of workout in my 30-odd years of existence. And
though I go about my exercises with complaintive
moans and exasperated sighs, I’ll grudgingly acknowl
edge the fact that I did stick to a fitness routine over
the course of a whole year- even if it was mostly
because my trainer pushed me to do so.
And while my food choices still leave a lot to be
desired, I must admit that I do have a better under
standing of the impact they will have on my health- it’s
now a matter of me actually changing my eating habits
for the better in the long term. And speaking of spaces
that I haven’t been in for much of my life, I’ve even
entered my kitchen in an attempt to cook healthier
meals for myself- something that was not on my to-do
list until very recently.
Finally, with regard to the sculpted six-pack that I
dreamt of for myself, well, it hasn’t materialized (yet),
but I’ve almost certainly achieved a fitter physique for
myself- sure, it could definitely be better, but the
improvement I can see in myself compared to where I
was just over a year ago cannot be denied either.
At the end of the day, progress is progress, no matter
how small, and that’s what I am keeping in mind as I
look back on my resolutions for the year that was, as
well as when I decide on the intentions that I am
setting for this new year ahead of me.
And that’s the mindset I’d recommend for all you
entrepreneurs out there who may be down in the
dumps for not making your over-ambitious projections
in 2021- you still made it through the year, and that’s
one more for the books! All the best for 2022.
Aby Sam Thomas
Editor in Chief
@thisisaby
aby@bncpublishing.net
STAYING POWER
Acknowledging commitment (and follow-through) is just as important as meeting targets
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January 2022 / ENTREPRENEUR.COM /
The Art of Shifting Gears
Egyptian serial entrepreneur, retired professional triathlete, and adventurer Omar Nour
on the importance of aiming as high as humanly possible by TAMARA PUPIC
→ OMAR NOUR is a retired pro
triathlete and the co-founder
of VENTUM, a premium bike brand
that sells Gravel, Road, and
Triathlon offerings.
IMAGE COURTESY VENTUM
Page 14
14 / ENTREPRENEUR.COM / January 2022
W
atching Egyptian
serial entrepreneur,
retired professional
triathlete, and
adventurer Omar Nour
tap on my phone
(which has
dangerously low
storage) to ensure
that the recording of
our conversation is
exported to my email
reminds me of his advice for anyone feeling a
sense of impending doom: “When facing too
large of a problem, just focus on doing one
thing that will make your situation a little bit
better.” The first time Nour said this line out
loud was to his fellow Egyptian entrepreneur
and adventurer Omar Samra when the duo
went missing at sea for more than 11 hours
amid their attempt to row 3,000 nautical
miles across the Atlantic Ocean, aka the
Atlantic Challenge. Nour’s mentality worked
out well for the two then, and while they were
eventually rescued, their story of survival has
since been turned into a documentary called
Beyond The Raging Sea, which officially
premiered at the third edition of the El Gouna
Film Festival in 2019, after having been
featured at the 71st Cannes Film Festival in
2018. The documentary continues to serve
the initial goal of their daring endeavor- to
raise awareness of the plight of refugees and
the perils they are exposed to as they cross
seas in an attempt to reach safer shores. }
IMAGES COURTESY FOURTYGUARD
B/The Big Idea
I will continue
focusing on sharing
my story publicly,
because I want
to inspire, empower,
and help everyone
to change their path
if/whenever needed.
“
→ OMAR NOUR ENTERED THE NATIONS
TRIATHLON in Washington, DC in
2007 in a bid to lose weight. Over the
next three years, he lost 70 pounds
and earned his pro card to race on
the 2010 International Triathlon
Union season, racing under the flag
of Egypt and the Egyptian Triathlon
Federation (ETF). Nour raced
professionally from 2010 – 2016,
under coach, Neal Henderson out of
Boulder, Colorado.
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January 2022 / ENTREPRENEUR.COM /
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I’ll let you see the story of their near-death experience in the
documentary for yourselves, and instead take on the challenge
of writing an interesting story for those of you interested in
learning more about Nour. When Nour was 29 years of age, he
was severely overweight, but by his thirties, he had became
known as the first Egyptian professional triathlete in history,
representing Egypt on the Olympic circuit from 2010-2016,
and securing the country’s first-ever Olympic points in a
triathlon. While he has a triple major and pre-med degree from
John Hopkins University, he has gone down the entrepreneur
ial route for his career, co-founding three companies, one of
which is the Middle East’s first e-commerce platform for
endurance sports products, while another has invented the
world’s fastest triathlon bike. To keep you reading the story
about a man who obviously defies simple characterization, and
to make my own situation a little bit better, I’ll also add that
Nour is diagnosed with diabetes- however, he nevertheless
agreed to take on the aforementioned Atlantic Challenge,
whose rules forbid accepting any help during the crossing.
“My job is to continue to dream, and if your dreams don’t
scare you, you’re not dreaming big enough,” Nour says. “My rule
is also to aim as high as humanly possible, because if you don’t
shoot, you don’t score, so I like to go for it publicly, and I like to
fail publicly. I don’t necessarily care about the limelight,
although my character lends very well to it, but I will continue
focusing on sharing my story publicly, because I want to
inspire, empower, and help everyone to change their path if/
whenever needed.”
B/The Big Idea
↑ EGYPTIAN DUO Omar Samra and Omar Nour at the startline of the Talisker Whisky Atlantic Challenge
IMAGE CREDIT BEN DUFFY
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January 2022 / ENTREPRENEUR.COM /
When Nour was three years old, his
family moved from Egypt to Switzer
land, and he then spent his teenage
years in the US, which urged him to
learn how to overcome difficult
transitions quite early on in his life. One
benefit of all this, however, was him
developing a very strong bond with his
younger brother and partner in all of his
business endeavors, Diaa Nour. “We are
very close, and one of the reasons why is
being raised overseas,” Nour explains.
“Kids are mean, and if you are a new kid
who doesn’t speak the language, you’re
going to get picked on. We became each
other’s best friends and had each other’s
backs, and we have continued doing
that in business and in life.”
Inspired by an uncle who was an
otolaryngologist, Nour got accepted at
Johns Hopkins University, and before
long, he learned that being underesti
mated could serve as a strong internal
driver. “I walked into the counselor’s
office, wanting to do a triple major, and
he laughed at me, saying, ‘Not with
these grades.’” In his own words, Nour
dedicated the next three years to
proving that man wrong by studying
hard, while also working three jobs and
being the social chair of the whole
school. Having earned the triple major,
he walked into the same office three
years later only to hear, “That’s
excellent, bravo, but who are you?” The
anecdote, Nour says, sums up his
character: “It starts getting interesting
for me when someone says that it’s not
possible,” he says.
While his triple major and pre-med
degree allowed Nour to enrol in the
John Hopkins University School of
Medicine, he decided to venture into
entrepreneurship instead, and started
up his first business which built
websites for Arab-owned businesses,
back in 2001. However, following the
events of 9/11, the enterprise shut
down. His next venture came in 2006
when, together with his brother, he set
up a voice over internet protocol and a
centralized call centre that served only
one client: a pizza franchise. “When we
lost that one client, we learned one
thing that a lot of business people can
relate to, and that it is to remain
focused,” Nour says. “You can tell from
my character that I’m very much
everywhere, and although starting
something new can indeed be a solution
to a situation, which was what we kept
on doing at that early age, and which
people today call pivoting, I must say
that, in all honesty, we were not
pivoting, but lacking focus. It’s hard to
draw a line between abandoning your
original idea and starting a new
concept, while being clear that you are
doing it because your original concept
truly is not viable, and not that you are
simply taking the path of least resis
tance.”
The tech that the Nour brothers used
for this venture proved to be the
foundation for their next enterprise, Tot
Solutions, which was a Washington
DC-based telecommunications provider
for businesses and governments across
Africa. However, the toll of scaling a
business, which, at one point, employed
a team of 500, led to Nour having an
overworked, travel-filled lifestyle. It
soon resulted in Nour’s obesity, but that
went on to him making a decision to
turn his life around by signing up for
his first triathlon. Before long, triath
lons stopped being just a hobby and
became a lifestyle, and his brother
boosted his motivation by giving him an
ultimatum: either to come back to the
company, or to make his commitment
to triathlons real by monetizing it and
aiming for the top: the Olympics. In
only two years, Nour earned his
pro-athlete card and started his
professional triathlon career. “All
naysayers come out, saying you are too
old, too fat, too slow, you don’t know
enough,” Nour recalls. “I lost friends
because of this, because I don’t allow
negativity. I appreciate constructive
feedback, but don’t push me down. And
this is the same in business. Don’t let
anyone limit your imagination.”
Getting on the path to the Olympics
led Nour to be recognized by companies
and governments across the Middle
East through branding and sponsorship
deals, and he was also invited to run
events and mentorship programs for
youth around the region. However,
there were quite a few bumps along the
road to the 2016 Summer Olympics in
Rio de Janeiro, Brazil, which included a
diabetes diagnosis, a fracture of the
ankle, and ultimately, a serious disc
injury. “The Olympics dream ended, but
I’m always happy,” Nour says. “We are
here for a limited amount of time, so we
need to be happy. You can’t do it every
day, because if you did, it would have
become flavorless. In order to be happy,
there has to be some sadness, so I don’t
view it negatively, because once I’m
back on the top, it’s an amazing
experience.” }
IF YOUR
DREAMS
DON’T
SCARE YOU,
YOU’RE NOT
DREAMING
BIG ENOUGH.”
“
← IN MAY 2018, Omar Nour and Omar Samra announced Beyond the Raging Sea,
a film by director Marco Orsini about their attempt to cross the Atlantic.
The documentary draws awareness of the plight of many refugees who are forced to cross
an ocean in a desperate bid for safe refuge. It was featured in the 71st Cannes Film Festival.
Page 18
18 / ENTREPRENEUR.COM / January 2022
Around the same time when Nour was
recovering from one of the injuries, his
brother exited Tot Solutions, and the
two brothers found themselves
becoming aware of a market demand
for sports and lifestyle brands, espe
cially for endurance sports products,
across the Middle East. “Every time I
would be in a race, somebody would ask
about my workout gear, and when I
looked into it, I realized that big
international brands didn’t care about
the Middle East, especially in late 2014
or early 2015,” he explains. “The
endurance sport is very niche, and the
triathlon wasn’t even a thing here back
then.” His career as a professional
athlete opened doors to different
brands, and the brothers co-founded
Enduro Supply, a distributor of sports
and lifestyle brands across the Middle
East, which today distributes 18 brands
to more than 60 retail outlets across 11
countries. “Because of a niche market,
this is a high-margin, low-volume
model, and as a retailer, brands are your
differentiators at the beginning, but as
the market expands and there is more
demand, you realize that instead of
opening the doors [across the region],
you are the door [to the region],” Nour
explains. “I caught the wave, but I was
also helping generate that wave, so that
I could monetize it. As an athlete, you
don’t want to oversell yourself to
different brands, so becoming a
distributor was a different way of
monetizing my athlete career.”
In business, Nour prefers simplicity.
“I’m not fancy when it comes to
business,” he says. “I like things that
make sense. The new world of business
is all about how you pitch, and people
buying into your ideas, but for me
personally I don’t want investors ever.
I didn’t choose to avoid a 9-to-5 job to
now have somebody to tell me what to
do. However, I do understand that
when you are a startup whose doors are
about to close, any investor is a good
investor. In order to prevent that, I have
kept things simple from the very
beginning.” Starting a distributor
business in a field he knew so well also
enabled Nour to recognize good brands
ahead of the market. “We signed on the
Roger Federer-backed running shoe
Swiss brand ON in 2015, when few
knew about it and thought we were
crazy,” Nour says. “But now, it’s the
fastest growing sports brand in the
world, and in the Middle East, and that
is why now, big distributors who said
that it wasn’t going to work, and who let
us try and take the risk, want to come
in.” All this business savviness goes a
long way also when it comes to a small,
local retailer securing its market share
from large distributors, especially in the
world of sports and athleisure wear.
“I secure my position by being unique
and doing things differently,” Nour
explains. “I’m a protector of the brand,
and a storyteller. For the big distribu
tors, it’s a volume game, and they don’t
have the same amount of attention for
one brand as we do. Every brand that
we are working with tells us the same:
‘When we come visit you, we have a
feeling that you are an extension of us.’
So, how can the little guy win the big
guys? We know more than them, we
know how it works, the brands’
priorities and their ethos. I think that
playing a defense and building relation
ships is crucial.”
At one point, the Nour brothers (and the
third founder Jimmy Seear) must have
been seen as odd newcomers to the
billion-dollar bike industry, but their
Utah-based company Ventum is today
described as a performance bike
company that leverages technology
-from Formula One cars and fighter
jets- to manufacture the world’s fastest
B/The Big Idea
← REVOLUTIONARY TRI-BIKE BRAND
VENTUM was founded by Omar
and his brother, Diaa Nour.
WE TOOK 18 YEARS OF WIND DATA FROM
TRIATHLON CHAMPIONSHIPS TO CREATE
A BIKE THAT IS UNIQUE.
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January 2022 / ENTREPRENEUR.COM /
triathlon bike, as well as industry-leading
performance road and gravel bikes. “When
we started this, we decided to create a bike
focused only on triathletes,” Nour explains.
“We took 18 years of wind data from
triathlon championships to create a bike
that is unique.” The brand was launched in
2015 at the IRONMAN World Champion
ship in Kailua-Kona, Hawaii, and in 2018,
it officially became the first Global Bike
Partner of IRONMAN, being represented
across the globe at all the IRONMAN
Championship events. Following its
Ventum ONE and Ventum Z bikes, the
company came up with the Ventum NS1, which is its first
Union Cycliste Internationale (UCI) legal road bike. Nour
explains that the whole developmental process of the three
bikes has been based on the realization that “we cannot
compete with the biggest of the big without having other
models.” The team also broke the traditional retail model in
this sector by making Ventum a direct-to-consumer company
that prioritizes the pre- and post-sale customer experience.
“It goes straight B2C, and everything is
based on experiences,” Nour adds. “They
can book a demo on our website, and buy it
after that, using the money that they spent
on the demo.”
While Ventum will continue to push
its performance-oriented products into
new verticals within the bike industry, it is
to be expected that Nour will be doing the
same in the areas of entrepreneurship,
adventure-seeking, and public speaking. In
conclusion, he shares a piece of advice for
all wishing to follow in his footsteps.
“People like the concept, but they don’t like the actuality of it,”
he says. “It’s the same in many areas of my life, like sports and
business. When they see me crossing the finish line, people say,
‘It’s fantastic, I want to do that,’ but they don’t, because it’s not
glamorous. They don’t want to sacrifice, they don’t want to miss
birthdays, weddings, funerals, losing friends, and to endure the
physical and emotional pain that it requires. The same thing
applies to business- but that effort matters.”
AS AN ATHLETE,
YOU DON’T WANT
TO OVERSELL YOURSELF
TO DIFFERENT BRANDS,
SO BECOMING
A DISTRIBUTOR
WAS A DIFFERENT WAY
OF MONETIZING
MY ATHLETE CAREER.
Page 20
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BY LAUNCHING DIGITAL
PAYMENT PLATFORM MONTYPAY,
MONTY GROUP’S
MOUNTASSER HACHEM
IS GEARING UP TO TAP
INTO THE MULTI-BILLION DOLLAR
GLOBAL FINTECH INDUSTRY
by AALIA MEHREEN AHMED
20 / ENTREPRENEUR.COM / January 2022
Page 21
IMAGES COURTESY MONTY GROUP
21
January 2022 / ENTREPRENEUR.COM /
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Right from his foray into
business in 1998 with
telecommunications firm
Monty Mobile, to his role
today as the founder and
CEO of London-headquar
tered Monty Group, there
have been a few traits that
have been recurrently used in
reports to describe Moun
tasser Hachem: ambitious,
fearless, and always ready to
take risks. As such, one can
credit Hachem’s boldness in
envisioning goals that is
underlining Monty Group’s
recent move into the fintech
sector with the launch of
Monty Finance, a sister
company of Monty Mobile.
And Hachem has kicked off
the venture with two key
offerings: the neobank,
MyMonty, and the digital
payment gateway, MontyPay.
While MyMonty’s block
chain-based digital banking
services will be launched as a
pilot in Europe in January
2022, MontyPay’s global
payment gateway is already
underway in countries such
as the UK, Australia, UAE,
Lebanon, Jordan, Nigeria,
and many more.
At the moment, MontyPay
is central to Hachem’s vision
to gaining a firm footing in
the global fintech sector. “It
is true that payment
gateways have been around
for a long time now, yet they
are limited to basic features
that would soon be outdated,”
Hachem says. “We, at Monty
Group, are striving to offer
you comprehensive new
capabilities that can boost
your business, and hence give
you an edge over your
competitors.” Indeed, it is the
obsolete nature of existing
payment gateways that forms
the crux of the problem that
MontyPay is trying to solve.
In fact, its launch comes at a
particularly significant stage
within the global business
ecosystem, given the larger
acceptance of cashless
payments and mobile wallets
over the past two years.
While a report by Mordor
Intelligence notes that the
global payment gateway
industry is expected to grow
at a compound annual
growth rate of 16.43% until
2026, there are still quite a
few merchants across the
MENA region scrambling to
achieve seamless migration
to online platforms. And
while there is an obvious
need for platforms that
address online payment
challenges for merchants,
there is also a dearth of
solutions.
A
2021 study by Yahoo!
Finance shows that,
in the Middle East in
particular, this can
be attributed to a
lack of regulatory
framework for online
payment gateways, absence
of payment security proto
cols, as well as high setup
costs associated with online
payment gateways. And this
is where MontyPay comes
into the picture– it aims to
negate all these issues with a
one-stop-shop approach to
its services. “Digital transi
tion is at the core of our
vision,” Hachem says. “With
digital banking gaining
momentum and becoming
part of our daily lives, Monty
Group has been striving to
level up users’ experience and
meet their expectations.
Focused on ease of integra
tion and fast customer
on-boarding, MontyPay can
literally make your life easier.
Unlike other payment
gateways, it offers all possible
features tailored to your
needs.”
MontyPay thus not only
aims to offer a simple and
secure platform to carry out
online transactions; it also
offers merchants the ability
to access global markets,
regardless of their own
location. Its services are
available not only in the
Middle East, but in over 50
countries around the world,
and it offers the use of over
100 payment methods.
“The ability to execute a
transaction anywhere on the
planet is what MontyPay is
targeting,” Hachem explains.
“Not to mention, the
onboarding process is easy
and hassle-free- only a few
steps are required, with no
obstacles along the way, and
no hidden fees. The same
applies for the check-out
process; it can be done online
through the merchant’s
website or store application.”
By enabling easy access to
online payment services,
what the MontyPay platform
ultimately offers can be
enticing to any merchant: the
opportunity to set up a
payment for an e-commerce
business within 24 hours. In
fact, this omnichannel
gateway can be adapted to
other payment types such as
pay by link, recurring
payments, mPOS, and
SoftPOS.
Using an e-commerce
application programming
interface plug-in, as well as a
mobile software development
kit, business owners can start
accepting payments immedi
ately through their websites
or their store applications,
gaining access to all major
online payment methods. “In
other words, MontyPay offers
you the opportunity to
process all online payments
in a seamless way through
one single platform,” Hachem
says. “Not to mention that
speed remains the best asset,
because for each transaction,
we offer fast fund settlement
within 24 hours.”
With compliance and
cybersecurity being another
point of concern for mer
chants, MontyPay has that
aspect covered on its
platform as well. For starters,
all its services comply with
the Payment Card Industry
Data Security Standard. “A
fraud management tool is
→ MONTY GROUP HAS GROWN
to become a major player
in the telecom market with five
main brands operating under
its umbrella: Monty Mobile,
Spactron, Bond SMS, Monty UK
Global, and Monty Telecom
Development, and has succeeded
in positioning itself as a key
telecom industry player.
“IF YOU’RE WILLING TO GROW YOUR BUSINESS,
IT IS TIME FOR YOU TO
TAKE THE PLUNGE.”
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January 2022 / ENTREPRENEUR.COM /
provided, in addition to a
high level of security and
strict compliance rules,”
Hachem adds. “We actually
make sure that every single
detail is aligned with strict
compliance norms and
standards. Our fraud system
can detect any eventual
fraud and decline the
transaction.” Add to that
reporting dashboards that
allow real-time tracking of
transactions and real-time
data analytics, as well as a
loyalty program to help
merchants improve connec
tions with existing and
potential customers, and it
becomes clear that Mon
tyPay is adopting an
all-rounded approach
towards online transactions.
“As part of a seamless
payment experience,
MontyPay also offers the
smart routing functionality
allowing merchants to
identify cost-effective routes
or ones with higher chance
of acceptance,” adds
Hachem. “This feature is
extremely important for
international businesses to
increase their acceptance
rate and to minimize their
cost.”
Notably, MontyPay also
offers merchants a buy-now-
pay-later (BNPL) option,
allowing the merchants’
customers to purchase
whatever they want, and pay
for it by installments. The
latter is taken care of by
MontyPay, and the merchant
gets paid within 24 hours.
“Also, as part of our mission
to support our merchants,
we actively contribute by
providing them lending
facilities to help grow their
business,” Hachem adds. But
the BNPL service in
particular is a win-win
situation for all, according to
the founder. “We are always
attentive to the needs of our
end-customers, and we try
as much as possible to make
their lives easier,” says
Hachem. “This comes
through our extensive
experience in dealing with
consumers and understand
ing their needs.” As a result,
MontyPay is also on a
mission to solve two major
pain points for customers as
well: financial exclusion, and
not having the means to
transact on online platforms.
With MontyPay aiming to
become a global avenue for
online payments, it has also
enabled the use of crypto
currency for its transactions.
And it is a move that is
reflective of Hachem’s ability
to identify profitable
consumer trends within the
fintech sector. “As part of our
globalization strategy,
MontyPay was carefully
thought through in order to
embrace any kind of
payment from customers,”
explains Hachem. “There
fore, merchants will be able
to accept any cryptocurrency
payment method, whether
bitcoin or others, for
deposits and will get paid
directly in their bank
accounts in any of the major
global currencies. Plus, no
intervention is needed from
the merchant’s side since we
handle the whole process
from A-to-Z!” }
→ MONTYPAY IS A GLOBAL
PAYMENT GATEWAY
aiming to help merchants
grow and revolutionize
their payment methods.
“Merchants will be
able to accept any
cryptocurrency
payment method,
whether bitcoin or
others, for deposits
and will get paid
directly in their bank
accounts in any of
the major global
currencies.”
Pay
Monty
Page 24
24 / ENTREPRENEUR.COM / January 2022
MontyPay’s ability to inculcate the end-user’s requirements
into its services almost definitely stems from Hachem’s
overall vision for his organization’s digitization journey. “In
the midst of the digital wave, people still feel the need to
interact with one another,” he states. “Technology is not here
to omit this; yet, there have been a lot of downfalls with
digital-only approaches. What we are doing is avoiding this
by going on a hybrid approach between tech and human
interaction. Technology has been created to facilitate human
bonds, not to disrupt it, and the microservices technology
especially should be easily tailorable to the changing
consumer needs.”
N
ow, while MontyPay is the first step towards Monty
Finance’s endeavors in fintech, its end goals tie in
very closely with what Hachem’s ultimate vision is:
establishing a global neobank, which is the
aforementioned MyMonty. “Our vision is to become
the go-to neobank aiming to address and resolve the
challenge of financial exclusion around the world,”
says Hachem. “We strive to give everyone the right to basic
banking and financial services, thus, playing a vital role in
the financial inclusion of a large, excluded part of the
population worldwide, which has been struggling to satisfy
normal banking needs, or even access any basic financial
requirement.”
And with the global fintech sector rapidly growing and
expected to reach a market value of US$324 billion by the
year 2026, Hashem believes that moving further into this
industry will only prove to be advantageous to his enterprise.
“As part of our wider plan to establish our own global neo
digital banking offering, entering the world of fintech was an
inevitable step in order to meet the current global trend,” he
says. “The evolution in this technology is also opening doors
to new challenges, hence new opportunities for Monty
Group.” It is this bright outlook that Hachem hopes to keep
going as he hopes to see more business owners in the MENA
region and beyond partner with his enterprise to widen their
reach, seize market opportunities, and increase revenues.
“For all merchants out there, if you’re willing to grow your
business, it is time for you to take the plunge,” he concludes.
“By having us as partners, we will tackle your issues,
understand your needs and advise you in order to help you
stand out from your competitors!”
“DIGITAL
TRANSITION
IS AT THE
CORE OF
OUR VISION.”
}It ain't over till it's over.
"My personal motto is two-fold: keep
walking, and never give up."
}The people around you
matter.
"Always believe in the team, and make it
a point to motivate them."|
}Figure out what you
stand for, and work
toward it.
"Align passion with purpose."
}It's not only about you.
"Make your decisions with your people
in mind."
Monty Group Chairman
Mountasser Hachem's tips for
business leaders
THE EXECUTIVE
SUMMARY
→ MOUNTASSER HACHEM
founded Monty Group and its
subsidiaries after diving into
the telecom world over two
decades ago.
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ON DECEMBER 15, 2021 AT SOFITEL
THE PALM DUBAI, standout
entrepreneurs, startups, businesses,
and support initiatives from the MENA
region’s business ecosystem were
recognized at the eighth edition of
the annual Enterprise Agility Awards.
The event was a production of
Entrepreneur Middle East, presented
by du, and staged with the support
of Gold Ally, LifeOnScreen, Silver Ally,
Kapturise, and Ecosystem Partner, in5.
ENTERPRISE
AGILITY AWARDS
of the Year
2021
Entrepreneur Of The Year Omar Jackson
Enterprise Solution Of The Year Saudi Telecom Company
Fintech Solution Of The Year Cashee
AI Solution Provider Of The Year Valuegrid
IT Provider Of The Year Octagon International
orporate Service Provider Of The Year Virtuzone
Workspace And Events App Of The Year Fluidmeet
Digital Marketing Agency Of The Year Digital Falcon
IT Innovation Of The Year Department Of Municipalities And Transport
Healthcare Innovation Of The Year Philips Connected Care
Digital Bank Of The Year Yap
Bank Of The Year Commercial Bank Of Dubai
Diversified Company Of The Year Yas Holding
Startup Community Of The Year Emirates Angels
Ecosystem Enabler Of The Year Emirates Development Bank
Entrepreneurial Engagement Of The Year Sharjah Entrepreneurship Festival
Ecosystem Initiative Of The Year The Entrepreneurial Nation
Fastest Growth Of The Year Bolt
Most Promising Brand Of The Year Ketish
Homegrown Brand Of The Year Kitopi
Visionary Of The Year Irfan Tansel
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ENTERPRISE
AGILITY AWARDS
of the Year
2021
ENTREPRENEUR OF THE YEAR
OMAR JACKSON
HEALTHCARE INNOVATION OF THE YEAR
PHILIPS CONNECTED CARE
FASTEST GROWTH OF THE YEAR BOLT
Wissam Younane, CEO, BNC Publishing
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January 2022 / ENTREPRENEUR.COM /
ENTERPRISE SOLUTION OF THE YEAR SAUDI TELECOM COMPANY
ECOSYSTEM INITIATIVE OF THE YEAR
THE ENTREPRENEURIAL NATION
VISIONARY OF THE YEAR
IRFAN TANSEL
(The award was accepted by his team on his behalf)
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IT PROVIDER OF THE YEAR OCTAGON INTERNATIONAL
CORPORATE SERVICE PROVIDER OF THE YEAR
VIRTUZONE
DIGITAL MARKETING AGENCY OF THE YEAR
DIGITAL FALCON
DIGITAL BANK OF THE YEAR
YAP
MOST PROMISING BRAND
OF THE YEAR KETISH
ENTERPRISE
AGILITY AWARDS
of the Year
2021
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January 2022 / ENTREPRENEUR.COM /
FINTECH SOLUTION OF THE YEAR
CASHEE
WORKSPACE AND EVENTS
APP OF THE YEAR FLUIDMEET
DIVERSIFIED COMPANY OF THE YEAR
YAS HOLDING
ECOSYSTEM ENABLER OF THE YEAR
EMIRATES DEVELOPMENT BANK
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ENTERPRISE
AGILITY AWARDS
of the Year
2021
IT PROVIDER OF THE YEAR
OCTAGON INTERNATIONAL
IT INNOVATION OF THE YEAR DEPARTMENT OF
MUNICIPALITIES AND TRANSPORT
BANK OF THE YEAR
COMMERCIAL BANK OF DUBAI
Katie Overy, emcee
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January 2022 / ENTREPRENEUR.COM /
HOMEGROWN BRAND OF THE YEAR KITOPI
ENTREPRENEURIAL ENGAGEMENT OF THE YEAR
SHARJAH ENTREPRENEURSHIP FESTIVAL
STARTUP COMMUNITY OF THE YEAR
EMIRATES ANGELS
Page 34
FUN COMES
GUARANTEED
YOU DECIDE WHEN THE PARTY
STOPS WITH 24HR FOOD & DRINK.
NOW OPEN AT DUBAI DIGITAL PARK.
RADISSONHOTELS.COM/RED
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January 2022 / ENTREPRENEUR.COM /
Stay in charge ↑
/Anker MagGo
The Anker Magnetic Wireless Car Charger
(MagGo) brings the convenience of wireless
charging to your car. The portable device
features a minimalistic design, and it can sit
easily on the dashboard of your car. It packs a
powerful magnetic 7.5W max charger with an
angle of adjustment of up to 134 degrees,
thereby ensuring that all MagSafe-compatible
iPhones will stay in place. It also features two
fast-charging USB ports and an always-on glow
surface that allows you to effortlessly locate the
exact charging spots. Anker’s MagGo will thus
keep you charged up and ready to go, no
matter where the destination.
B/Gear
#TamTalksTech
Gadgets and doodads that you might’ve missed out on,
sourced by a tech aficionado. by TAMARA CLARKE
Stroke of genius ↑
/Logitech MX
Logitech’s new MX Keys Mini is a Mac
keyboard that has been developed for
creators on the go. The minimalist
wireless keyboards are powerful, and
designed to work in any space where you
work, whether that’s a large desk in a
studio, or a cramped table in a coffee
shop. MX Keys Mini allows you to type
with confidence, comfort, and style, given
that its keys are equipped with Perfect
Stroke, Logitech's best non-mechanical
typing technology. The minimalist form
factor also aligns your shoulders and
allows you to place your mouse closer to
your keyboard for less hand reaching,
resulting in better posture and improved
ergonomics. MX Keys Mini also features
three new functions to improve your
experience using the device: a dictation
key, a mute/unmute microphone key, and
an emoji key.
Sound on
/Sony WF-C500
Sony’s new WF-C500 earbuds offers an ergonomic design for a
snug and secure fit. They feature Sony’s Digital Sound
Enhancement Engine that transforms upscale standard audio files
to hi-res quality. With 10 hours of continuous battery life, these
earbuds are rated at IPX4 for water splash and sweat resistance, so
you can use them without worry while exercising. Compatible with
popular voice assistants such as Siri and Google Assistant, the
WF-C500 has a built-in omnidirectional mic that ensures clear voice
quality during calls. In terms of color options, the WF-C500 is
available in black, green, orange, and white.
TAMARA CLARKE, a former software development professional, is the tech and lifestyle enthusiast behind The Global Gazette, one
of the most active blogs in the Middle East. The Global Gazette has been welcomed and lauded by some of the most influential tech
brands in the region. Clarke’s goal is to inform about technology and how it supports our lifestyles.
Talk to her on Twitter @TAMARACLARKE. theglobalgazette.com
IMAGES COURTESY AKER | LOGITECH | SONY
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B/Gear
The Executive
Selection
From better goods to better wardrobe bests, every issue,
we choose a few items that make the approved executive
selection list. In this issue, our picks include Karl Lagerfeld’s
Resort 2022 range, a new watch for your collection,
and a nifty gadget to boost your skincare regime.
TO INFINITY AND BEYOND /
Breitling
Inspired by the original 1953 “Co-Pilot”
Ref. 765 AVI aviator’s watch, Breitling’s
Super AVI collection evokes a sense of
nostalgia for those early days of aviation
when pilots relied on their watches as
onboard tools. But hey, you don’t have to
be an #AvGeek to appreciate this
timepiece’s craftsmanship and robust
design. Powered by the Breitling
manufacture caliber B04 movement, it
provides 70 hours of power reserve, as
well as the availability to track a second
time zone with the 24-hour marking on
the inner bezel. Featuring large Arabic
numerals on the dial and bezel, its study
case is 46mm, and the oversized crown
is at the 3 o’clock mark. breitling.com
THE EYES HAVE IT /
Tom Ford
Tom Ford’s Fall/Winter 2021 eyewear
collection offers a variety of modern and
vintage-inspired looks, thereby ensuring
that there’s a frame to fit the style of
every man and woman out there.
Handcrafted in Italy using high quality
materials, the brand’s eyewear range
features intricate designs that have been
enhanced by signature elements tailored
for the season. All of the pieces are
lightweight too, thereby making sure
you’re not sacrificing comfort for style.
tomford.com
Tom Ford
FW 2021 eyewear
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EDITOR’S PICK
Foreo
Looking for the ideal gift for someone who wants to invest
in their grooming and self-care regimen? Check out this
new gadget from Swedish skincare brand Foreo- we
believe the Luna 3 Men is a must-have in every man’s
skincare routine. Designed for men’s rougher skin and
beards, the Luna 3 Men uses T-Sonic Pulsations with its
soft silicon bristles to deeply cleanse and gently scrub oil
and dirt that are often built up on one’s face after a hard
day’s work. The three-in-one device is also tailored to prep
skin for a clean shave, while also offering a firming
massage, and leaving a smooth and clean complexion.
foreo.com
IMAGES COURTESY KARL LAGERFELD | BREITLING | TOM FORD | FOREO
STYLE FOR THE SEASON /
Karl Lagerfeld
With its Resort 2022 collection, the House of Karl
Lagerfeld is all about celebrating life, renewal, joy,
and a world of endless opportunities. Its menswear
line boasts checked patterns, an elevated version
of the House monogram, as well as the playful
Karlimals theme. There’s even a cheeky nod to the
trademark style of the brand’s eponymous founder
and his unmistakable sunglasses. Coats made from
recycled fibers offer stylish comfort for the cold
weather, and their relevance for the holiday season
cannot be understated. Our particular favorite is the
bold winter coat, paired with a merino wool
sweater. karl.com
Karl Lagerfeld
Resort 2022
Karl Lagerfeld
Resort 2022
Page 38
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Mind Over Matter
Why entrepreneurs need to prioritize their wellbeing as they launch and run businesses by SEEMA AL MANSOORY
WE HAVE ALL WITNESSED A SIGNIFICANT INCREASE
IN ENTREPRENEURSHIP amongst young adults over the past
years, and that number looks set to only grow further in the
future. Indeed, as we look around ourselves today, it is becom
ing increasingly evident that entrepreneurs are mounting to be
fearless leaders of change in our current economy. While the
COVID-19 pandemic has presented us with both severe
economic instabilities and disruptions of global economies, the
period has also seen a surprising surge in the number of
business owners, especially in locations that promote startups,
such as the United Arab Emirates and other major markets
around the world.
According to a report by data platform MAGNiTT, the total funding
for MENA startups increased by 64% in the first half of 2021. This
trend was mainly driven by employees losing their jobs and businesses
shutting down globally, which created a surplus of talented individu
als, as well as a market gap in emerging consumer demands. What
this led to was a period of “creative destruction,” where businesses and
individuals were forced to adopt new business models and innovative
solutions to replace old ways of working, and adapt to the current
economic situation. Entrepreneurs saw an opportunity and took it,
with the economic uncertainty and the forced downtime seemingly
giving them the courage to take a leap of faith to take matters into
their own hands. }
← IN A RECENT SURVEY
done by UC Berkeley,
72% of entrepreneurs
involved in the study
reported that they were
dealing with mental health
concerns.
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However, while starting a business comes with many advantages,
which includes economic independence, innovative solutions, and
economic diversification, to name a few, there is also a very
important factor that not many people discuss in the entrepreneur
ial world, and that is the psychological price of entrepreneurship. It
is now important more than ever to openly discuss the issue of
entrepreneurship and mental health, especially with the current
situation of an ongoing global pandemic. After all, starting up a
business is not easy, in many aspects, and it may not be for
everyone. But those who have decided to take the leap forward
need to understand the true side-effects of starting a business, so as
to really be able to build and sustain a healthy business and a
healthy inner self.
In a recent survey done by UC Berkeley, 72% of entrepreneurs
involved in the study reported that they were dealing with mental
health concerns. This shouldn’t come as much of a surprise,
because it’s no secret that starting a business comes with a lot of
mental strains. The problem is that while business owners are
constantly working extra hard to make sure their business is a
success, they often forget about the most important thing in
running a business- their mental wellbeing. And this is something
I learned the hard way, having started my entrepreneurial journey
at a relatively young age, and at a time when entrepreneurship was
not as “trendy” as it is now.
When I ventured into the startup realm, I was a very ambitious
and driven 27-year-old woman, and I was ready to dive headfirst
into the business world- but I wasn’t aware of the importance of
maintaining my mental wellbeing through it all. I was very excited
about starting my own business, and I wanted to make it as
successful as it could be- as such, I was always working extremely
hard, sometimes up to 16 hours in a day. In fact, I used to put all
my free time into building my business, with the aim to achieve the
vision I had aimed for enterprise. But I became a mother to my
first child in the second year of starting my business, and that made
the journey even harder for me.
As the years passed by, I continued to concentrate all of my efforts
into building a successful business, but once that became a reality, I
was hit with another harsh reality, which was the fact that I had
neglected my mental wellbeing throughout the entire process. I
eventually reached a point of mental and emotional exhaustion,
because I was preoccupied with my ambition of building a
successful business, as well as being a good mother and wife– how
ever, I somehow forgot about myself in the process, and it hit me
hard. I found myself burnt out, and I was unable to perform any of
the tasks I needed to sustain my business or my daily life- my
brain’s capabilities had seemingly come to a halt. I found myself
unable to interact with my business partners and my employees,
my creative process was stagnant, and I felt completely isolated
and stuck. And that’s when I realized that I needed to change both
my lifestyle, and the way I run my business.
I thus learned the hard way that if you do not focus on your
mental health from the start, you will be losing a lot more than just
yourself. However, after that shocking realization, I started seeking
help from a life coach, and I decided to turn my lifestyle around.
That’s when I decided to prioritize my mental wellbeing, because I
figured that a healthy mind leads to a healthy life. That was a very
important wake-up call for me at the time, because it completely
changed my traditional views on mental health, as well as how I
ran my business from there on– mental wellbeing has now become
my number one priority. Furthermore, we started prioritizing the
mental, physical, and emotional wellbeing for all our team
members, and that has reflected positively in their overall work
attitude and output, as well as in how they tackle and overcome
any external strains.
To conclude, the key takeaway I would like other entrepreneurs to
acknowledge from my story is to always prioritize your mental,
physical, and emotional wellbeing from the very start of your
journey. Do not let your hunger for success blind you from taking
care of yourself with every step of the way- you do not want to
reach a breaking point and have it ruin everything you’ve worked
so hard for. And lastly, make sure you have a strong support system
around you, and make it a point to seek help from outside
whenever you feel like you need additional support. Finally, for my
fellow women running businesses of their own, my advice to them
would be to always trust and channel your intuition throughout
your entrepreneurial journey- as that is where our true power as
female entrepreneurs lies.
Seema Al Mansoory is the co-founder and CEO
of EVA Interiors, an award-winning UAE-based
interior design firm. evainteriors.ae
‘T/Skillset
IF YOU DO NOT FOCUS ON YOUR
MENTAL HEALTH FROM THE START,
YOU WILL BE LOSING A LOT MORE
THAN JUST YOURSELF.
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EVERYONE GETS THE SAME 24 HOURS IN A DAY, but it’s what we
do with those 1440 minutes that separates the successful from the
stagnant. If you want to edge out the competition, hit your goals,
and achieve more than the week should allow, these following
clock hacks should help.
1/ Think like a lazy person Is it quicker to load a dishwasher, or to
personally scrub every single utensil? The result is the same,
regardless of how you get there, but the effort involved is
drastically different. Josephine Cochran’s 19th century attempt to
first apply water pressure to plates wasn’t just innovative, it was
lazy. She didn’t want to hand wash every single spoon, and she
found a way to do it more efficiently. Instead of simply sitting
down to do tedious work, see if you can find a way to make the
work less tedious. Create workflows, automations, and innova
tions that allow you to do more with less effort, then use that time
tackling the next problem. By the time you take a break to look
back, you will realize that you are miles ahead of the competition.
2/ Don’t do your tasks in order The risk with to-do lists is that
most people assume they must be completed linearly. When it
comes to these chores, it isn’t wise to simply start at the top.
Instead, apply time estimations to every item. Find yourself with
ten minutes between meetings? Knock-off a tiny task. Plane
delayed by two hours? Tackle a larger item. Do what you can
when you can, and be amazed by what you can accomplish
throughout the day.
3/ Maximize transit time Instead of staring out your cabin
window on a plane, scrolling through Instagram in an Uber, or
people-watching on the subway, make travel work for you.
Commuting can be great for replying to emails, prepping for
upcoming meetings, and, when all else fails, continuing educa
tion. Skip the in-flight movie and listen to a podcast, make your
way through a leadership book, or read some articles written by
experts. The idea is to treat every moment spent sitting as an
opportunity.
4/ Consider the return on investment (ROI) Every time you think
about committing to something, consider the potential return on
investment. Grabbing a drink with an old friend may sound like a
good use of time, but is it really? If getting buzzed with a buddy
takes away from your work, family, or education, it may not be
worth the investment. Ask yourself if the reward justifies the cost.
Rest and relaxation is, of course, important- but anything you do
strictly out of obligation may not be worth the time spent, and it
is ok to say “no” when the ROI is not favorable.
5/ Outsource the rest Most business leaders want to think that
they need to be heavily involved in every aspect of their ventures,
but the cold reality (and hacky cliche) is that trying to be a jack of
all trades makes you a master of none. Instead, figure out what
your superpower is, and develop that until absolutely no one can
do it better than you. Do not concern yourself with the things you
do not naturally excel at. Find people that excel in areas that you
are weak, and let them fly. Something magical happens when you
find what you are good at and outsource the rest- everything
moves faster! When you get the proper people in the right roles,
no one will be bogged down by things that challenge them.
Everything gets streamlined, and the results can be truly
astounding.
Blake Johnson is a Los Angeles-based entrepreneur who has
successfully founded and sold a variety of businesses
that currently exceed US$1.1 billion in valuations.
His most recent endeavor is direct-to-consumer
dental aligner company, Byte. blakebjohnson.com
‘T/Skillset
Six habits that help successful people maximize their time by BLAKE JOHNSON
Clock Hacks
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“As we head into our final fund
closing in February with strong
returns on the existing
portfolio, we continue to see
this as an untapped market
with great upside, given that
female and diverse teams still
struggle to raise capital,” says
Heather Henyon, Founding
Partner, Mindshift Capital.
“This is despite the evidence
that they tend to outperform.”
Due to a strong portfolio that
the team has built to date,
Mindshift Capital has managed
to add Fadi Ghandour,
Executive Chairman of Wamda
Capital, Dr. Aamir A. Rehman,
Senior Fellow at Columbia
Business School, and Kristina
Montague, co-founder of The
Jump Fund and Board Member
of the Angel Capital Associa
tion, to its list of notable
investors.
Mindshift Capital fund’s
thesis is built on the “next gen”
values that are driving new
business models and purchas
ing behaviors. With a team
distributed across Dubai,
Berlin, and the US, the fund’s
key differentiator is its team’s
ability to source the top
women-led deals globally.
“Many firms come to Mind
shift for funding, not because of
our large check size, but
because the founders, male and
female, want more women
investors on their cap table,”
Henyon says. “We bring
diversity to the table and all of
its benefits, including our
unique network and perspec
tive on the businesses.”
Mindshift Capital was seeded
by the Women’s Angel Investor
Network (WAIN), the first and
largest women’s angel investor
group in the MENA region
started by Henyon in 2014. To
date, WAIN has invested in 10
companies, and it has 50
women investors in the MENA
region. mindshiftcapital.com
Bringing Diversity
to the Table
Venture capital firm Mindshift Capital proves that women-led tech
companies are an untapped market with great upside
U
AE-based venture capital fund Mindshift Capital has
doubled its fund size and attracted a number of
prominent MENA investors ahead of the closing of its
first fund in February 2022.
Mindshift, a global women-run VC fund, invests in
early-stage health and wellness tech, foodtech, edtech,
and fintech startups. To date, it has invested in 11
female-led tech companies, with a fund target of 15-20 companies in total.
The portfolio is split approximately 50% between the US and emerging
markets, primarily in the MENAT and Singapore. Audited returns for the first
year of the fund showcase a 48% internal rate of return.
T/Money
IMAGES COURTESY MINDSHIFT CAPITAL | VENTURESOUQ
↑ Mindshift Capital Venture Partner MARCIA DAWOOD
and Founding Partner HEATHER HENYON
Page 43
43
January 2022 / ENTREPRENEUR.COM /
GCC-BASED VENTURE CAPITAL
FIRM VENTURESOUQ has
announced the launch of its
US$50 million venture fund to
focus on fintech early-stage
entities across the MENA region
and Pakistan. The fund will be
used to invest in early-stage
fintech and software-as-a-
service companies. It will target
key subsectors such as
payments infrastructure,
alterative credit, digital banking,
proptech, insurtech and
personal financial management.
Besides being the first
sector-specific fintech fund in
the MENA region, its timing is
especially opportune, noted
Sonia Gokhale, General Partner
at VentureSouq. “Financial
services is being disrupted
globally, which is now starting to
happen here too, and we
wanted to be in a position to
use our expertise from having
invested in over 40 fintech
[companies] globally to work
with founders building the next
great fintech companies here in
MENA,” said Gokhale. “It is still
early days in MENA with respect
to fintech, and we are very
bullish on the long-term
opportunity set.”
The MENA region’s fintech
sector continues to gain
traction, accelerated by
consumers’ positive adoption
rates. According to a year-to-
date report by consultancy firm
Redseer, in the Middle East, one
out of every four investment
deals in 2021 was made in the
fintech sector, which accounts
for nearly 30% of all funding
raised during the year- about
$2.1 billion in 220 deals.
The MENA Fintech Fund I is
backed by major regional
investment entities, including
Saudi Venture Capital Company
(SVC) and the Jada Fund of
Funds, Bahrain’s Al Waha Fund
of Funds, UAE’s DisruptAD, ADQ’s
venture platform, and Mubadala
Investment Company, alongside
OFC, the Middle East investment
arm of The Olayan Group.
Assembling the right limited
partners (LP) for the fund was
critical, added Gokhale. “Fintech
investing requires sector
expertise, but more importantly,
the ability of fintech startups to
become category winners here
will be based in large part on
their ability to scale across
multiple markets in the MENA
region,” she said. “This can be
challenging due to the localized
nature of regulations and policy
development. Recognizing this,
we wanted to be tactical about
our investor base, and bring on
board LPs across the MENA
region who can provide
expertise and connectivity to
our portfolio companies, and so
far, this has had an extremely
positive impact.”
VentureSouq’s fund has been
actively deploying capital
across startups in MENA and
Pakistan, a list that includes
regional buy-now-pay-later
startup Tabby, KSA-based B2B
marketplace Sary, and proptech
platform Huspy. Its investments
in the UAE include fintech
startups Baraka, Flexxpay,
NymCard, and Verity. In Pakistan,
it had invested in Creditbook,
PostEx, and Abhi Finance. In
Egypt, the fund invested in
transport platform Trella, gig
economy financial platform
Dayra, and ride-hailing app
Yassir, plus a number of other
entities that will be announced
in the coming months. Stay
tuned! venturesouq.com
↓ VENTURESOUQ PARTNERS
Left to right: Tammer Qaddumi, Suneel Gokhale,
Sonia Gokhale, Sonia Weymuller, Maan Eshgi
Bullish on the Future
VentureSouq debuts US$50 million fintech fund to boost
early-stage MENA startups
In the Loop/
Page 44
44 / ENTREPRENEUR.COM / January 2022
}Can you start by giving us an
introduction to MAF, as well as its
plans and objectives in the Kingdom
of Saudi Arabia?
Founded in 1992, Majid Al Futtaim is
the leading shopping mall, communi-
ties, retail and leisure pioneer across
the Middle East, Africa, and Asia. The
launch of Carrefour in Riyadh
initiated the company’s expansion into
Saudi Arabia in 2004, and today,
Carrefour operates 25 hypermarkets
and supermarkets, employing more
than 3,000 colleagues in the King-
dom. This growth trajectory also
included opening an automated
fulfilment center at the Carrefour
store in Jeddah’s Al-Sulaymaniyah, a
first-of-its-kind in the Kingdom.
Responding to the changing market
demands locally, the digitized storage
picking facility automates managing
orders, significantly reducing the
processing time by up to 50%.
Further, in the wake of the COVID-
19 pandemic, Carrefour KSA recorded
a 285% increase in online sales in
2020, which led the business to
accelerate its online growth plans. As
a result, Majid Al Futtaim opened its
biggest online Fulfilment Centre in
Riyadh in a record six weeks and
Hani
Weiss
CEO / Majid Al Futtaim
(MAF) Retail
Ecosystem
‘T/
Strategy Bites is a series
of interviews that LIRA
Strategy Partners founder and
Managing Director Raffaella
Campagnoli is conducting
with some of Saudi Arabia’s
most notable business
executives for Entrepreneur.
com. In this edition, she talks
to Hani Weiss, CEO of Majid Al
Futtaim (MAF) Retail.
Insights and inspiration from some of Saudi Arabia’s
most notable business execs by RAFFAELLA CAMPAGNOLI
STRATEGY BITES
IMAGES COURTESY MAF
Page 45
45
January 2022 / ENTREPRENEUR.COM /
activated nine stores to fulfil online
orders. Spanning 9,000 sq. m., the
Riyadh fulfilment center has been
set up to ensure the quick and
efficient preparation and delivery of
products to online shoppers across
the capital. Today, over 500
colleagues fulfil customers’ needs
with a range of over 12,000
essential grocery products, fresh
fruits and vegetables, cleaning
products, and more, delivered
through 150 refrigerated trucks.
Most recently, we opened another
Carrefour Fulfilment Centre in
Dammam to cover the Eastern
Province. This 6,000 sq. m. facility
processes 2,500 daily orders to
serve the Eastern Province. Looking
ahead, our 2022 targets for the
Kingdom include opening around
10 more Carrefour stores, and over
20 “dark” stores to fulfil online
orders, as we cater for this seismic
shift in customer purchase behavior
in the Kingdom.
}As an enterprise with a focus on
Saudi Arabia, how are you and your
entity embracing the Kingdom’s
Vision 2030?
Majid Al Futtaim has tailored
Carrefour’s offering in each country
to ensure that customers across the
region experience international
standard grocery retail that is
locally inspired.
In Saudi Arabia, this commitment
includes operating in accordance
with Vision 2030 and supporting
the broader ambitions of the nation,
and digital transformation is a
unique part of that commitment.
The recent opening of our auto-
mated fulfilment centers in the
Kingdom has supported modern-
izing the retail sector and building
the nation’s digital infrastructure,
bolstering digital transformation,
and helping the sector further
contribute to the country’s gross
domestic product.
Majid Al Futtaim recognizes that
the private sector plays a vital role
in shaping the nation’s goals and
enabling Saudi society to reap the
benefits of advanced technological
solutions that have become integral
to how we work and live. Our
adoption of the latest cutting-edge
applications of artificial intelli-
gence, machine learning, and
robotics support the Kingdom’s
efforts in this regard. As always, we
remain focused on delivering
exceptional value for our customers
through every new experience, a
philosophy that we believe embrac-
es the Vision 2030 ethos and
contributes to the long-term
development of Saudi Arabia.
Introducing more Saudis into the
private workforce and investing in
their upskilling and development is
another key ambition of the
Kingdom’s Vision 2030 that we are
actively contributing to. We are
proud to have Saudi nationals as
store managers in multiple
locations, and most of our latest
recruits are Saudi. For us, investing
in the upskilling of Saudi talent is as
important as hiring them in the first
place, and so we aim to recruit and
develop 130 Saudi managers over
the next 18 months.
}What are the key changes you are
seeing when it comes to the
business landscape in Saudi
Arabia?
Saudi Arabia, the largest country in
the Arabian Peninsula, is witnessing
the creation of a diversified and
robust economy capable of sustain-
able growth for the Kingdom. }
“INTRODUCING MORE
SAUDIS INTO THE
PRIVATE WORKFORCE
AND INVESTING IN
THEIR UPSKILLING AND
DEVELOPMENT IS A
KEY AMBITION OF THE
KINGDOM’S VISION 2030
THAT WE ARE ACTIVELY
CONTRIBUTING TO.”
Page 46
46 / ENTREPRENEUR.COM / January 2022
Majid Al Futtaim supports
this transformation and
contributes to the retail
sector’s progress through
several key initiatives and
new launches. Underpinning
Carrefour’s commitment to
supporting Saudi Arabia’s
evolving business landscape
includes accelerating the use
of automated technologies
and robots to help fulfil
customers’ orders faster,
while minimizing errors and
utilizing our colleagues’ skills
to serve our customers
better.
Further, Carrefour
automated fulfilment centers
use artificial intelligence to
pick customers’ orders from
the optimum storage
location, while autonomous
mobile robots assist human
colleagues in retrieving items
and maintaining stock levels
as products leave the facility.
Through this technology, all
orders are prepared within
five minutes, cutting the
average time between order
placement and dispatch in
half, and guaranteeing that
up to 200 accurate orders
are sent out every hour to get
products to customers in
nearby communities on time
and in perfect condition.
}What impresses you most
about Saudi Arabia’s plans
for the future? Have you
noticed any particular
changes in the retail
landscape over the last
couple of years?
Long-range economic
development that has been
directed through a series of
five-year plans has led to
Saudi Arabia maintaining a
robust development track
record. As the largest Arab
economy, and through
growing integration into the
global economy, the
Kingdom is poised for more
economic development as we
look to the future. Further,
under ambitious targets set
by the nation’s leadership,
the country is witnessing
tangible economic prosperity
and progress across all
socio-economic metrics. This
is clearly evident in the rapid
transformation of the retail
sector– uplifting the market
in line with best practices
and international standards
while also becoming a
testing ground for innovative
new ideas and technologies.
At Majid Al Futtaim, we
adhere to certain principles
that have remained constant
throughout the 25-year
history of Carrefour in the
region and have been
essential to our success. As
we continue to grow our
overall footprint in the
Kingdom of Saudi Arabia,
with developments like the
Mall of Saudi, which broke
ground in Riyadh recently,
we are dedicated to continu
ing this commitment to
innovation and industry
firsts, including develop
ments such as Scan & Go
and Click & Collect at
Carrefour. We believe that
innovation is a continual
process that remains
essential to market leader
ship- one that Majid Al
Futtaim is proudly pursuing
in Saudi Arabia and across
this region.
Raffaella
Campagnoli is
the founder and
Managing
Director of LIRA
Strategy Partners. With over
20 years of experience in
strategy consulting in
international firms, she was
formerly the Managing
Director at Accenture Strategy
Middle East and Turkey for
nine years. Raffaella left
Accenture after 13 years at the
company, during which she led
transformation programs in
multiple regions (Europe, US,
Turkey, Singapore, Middle
East), specialized in strategic
planning, operating model
transformation, zero based
budgeting, digital
transformation and
innovation, ecosystem strategy.
Raffaella has been leading
impactful transformations in
industries like travel and
hospitality, fashion, consumer
products goods, and retail,
thereby developing a trusted
network of partners and
experienced professionals.
lira.partners
OUR 2022 TARGETS FOR THE KINGDOM INCLUDE OPENING AROUND
10 MORE CARREFOUR STORES, AND OVER 20 “DARK” STORES TO
FULFIL ONLINE ORDERS, AS WE CATER FOR THIS SEISMIC SHIFT IN
CUSTOMER PURCHASE BEHAVIOR IN THE KINGDOM.
Ecosystem
‘T/
Page 47
47
January 2022 / ENTREPRENEUR.COM /
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Page 48
I
n today’s world, evolving customer
expectations heightened awareness of
technological innovation, and
competitive power shifts are signifi
cantly changing the automotive
aftermarket. As a result, these structur
al changes are reshaping the way
customers, automotive suppliers, and
other aftermarket companies imagine
and conduct business.
Never shy to execute a market-dis
rupting vision, BuyParts24 represents
the latest business model innovation
developed within Ghassan Aboud Group
(GAG)—a multi-disciplined conglomerate
founded in 1994. Executed from 27 years of
worldwide automotive trading experience in
both vehicles and spare parts, BuyParts24 is
a digital auto parts marketplace that was
custom built to connect the leading
distributors directly with garages, work
shops, fleet owners and operators. In doing
so, a more direct supply route can be
achieved, rather than relying heavily upon
the traditional sub-distributor focused flows.
The strategic agreements with UAE’s key
authorised distributors of major brands such
as Toyota, Nissan, Hyundai, Kia, BMW, Audi
and VW have established BuyParts24 as top
of mind, parts solution partner. The ability to
bring such a vast array of brands together is
a testament to the new strategy, which has
efficiently and effectively distinguished itself
amongst a previously traditional ecosystem.
Essentially, BuyParts24 can be relied upon
as a multi-vendor one-stop-shop, offering
operational efficiencies and increased
customer reach while maximizing market
penetration and delivering a seamless
trading experience for the aftermarket.
The UAE represents a sizable aftermarket
opportunity with an estimated 10,000 garag
es and over 20 authorised genuine part
distributors and several 100 aftermarket
spare part brands dispersed across the
country. Directly focused on these opportu
nities, the BuyParts24 marketplace is truly a
first-mover play business to business (only)
marketplace, that is both locally sensitive
and infinitely scalable across the wider GCC
and beyond. Whereas simpler to execute
business to consumer e-commerce models
can be readily identified, BuyParts24 uses
unique VIN driven data methodology,
coupled with AI tools in order to cement its
position as the primary destination for
multivendor and genuine parts search.
When considering the growth ambitions of
OEM, OES or IAM sellers (vendors), the UAE
represents a highly dynamic and fragment
ed value chain including distributors,
wholesalers, and retailers who face
numerous B2B consumer pain points. Some
key distribution and competitive challenges
include restricted margins across the value
chain, parallel imports, difficulty to liquidate
dead stock and limited access to a plethora
of garage networks. In addition, it is
impossible for sellers (vendors) to effec
tively segment, target and position via
captive sales and marketing budgets. With a
focus on solving these pain points,
BuyParts24 provides innovative and
instantly scalable channel opportunities via
the business-to-business marketplace
model.
At the other end of the spectrum, primary
buyers, such as workshops and fleet
managers face challenges of increased
procurement lead times, lack of express
delivery services for parts, constrained
payment options and trust and transpar
ency in part reliability. Naturally, the ability to
efficiently consolidate the supply chain
process with complete end to end account
ability is very appealing.
Ultimately, the UAE end consumer is quality
conscious and convenience-driven.
In parallel, the consumer is also highly
dependent on the service provider, i.e., the
garages to make informed decisions to
choose the right spare parts for their
vehicles. To facilitate this process for the
consumer, the garages need to be equipped
with the right knowledge, the right access to
parts and more importantly at the right time.
As a core design principle, BuyParts24 was
built to be the first step in accelerating
effective parts selection and thereby
enabling more efficient allocation of highly
valuable labour time.
Unlike anything that the UAE market has
seen, BuyParts24 has innovated on multiple
fronts via a digital marketplace:
> A dedicated on-the-ground team of garage
scouts to support our buyers through their
journey and experience with BuyParts24.
Complementing technology with human
interaction to reduce any initial digital
friction.
> A dedicated network of warehouses,
consolidation centres and logistics
infrastructure across the UAE to offer and
facilitate express delivery services to our
customers.
Advertorial/
BUYPARTS24
Changing the Auto
Spare Parts Aftermarket
Landscape
BuyParts24 booth
at Automechanika Dubai
48 / ENTREPRENEUR.COM / January 2022
Page 49
> The platform is built on an advanced
AI-based technology stack, utilizing stable
and scalable programming languages to
also include the flexibility for integrating with
partner solutions.
> For the first time in the automotive spare
parts market in the GCC, the platform
creates an information highway for OEM and
Aftermarket brands. It enables data-driven
decision making for buyers & sellers and can
potentially support public entities with
insights on how to augment the automotive
spare parts market in the region and the
potential impacts this may have on city
planning It also supports public entities with
the need to bring standardization to the
workshops and garages in terms of quality,
safety, certification, and assurance
> BuyParts24 also offers multiple payment
options responding to the needs of the
market, such as cash on delivery, online
credit and debit cards and microcredits in
the future.
Steven Pickering, General Manager at
BuyParts24 stated, “We help reduce repair
cycles through a one-stop-shop and an
instant parts availability promise. Buyers
instantly can view a variety of suppliers or
sellers who offer various price points. They
can order from the marketplace and receive
their orders via express, same or next day,
ensuring that they can, in turn, maximise
revenue generation, time utilisation and
deliver high levels of customer responsive
ness.”
Digital driven business models, such as
BuyParts24, empower and provide sellers,
distributors and suppliers with a virtual
storefront improving their market access
and customer outreach. The platform helps
them finetune their operations and grants
sellers’ access to crucial data, analytics and
insights, helping to lead informed, data-
driven decisions.
“Our success is an initial indicator of what
the market needed and has been ad
dressed through Buyparts24.” commented
Steven, “In the upcoming days, over
35,000+ unique SKUs will be available on
Buyparts24, directly connecting to our
always expanding network of 3,000
approved garages, thereby becoming the
single largest unified online aggregator of
spare parts from authorized distributors in
the country.”
In a fast-paced, rapidly evolving, highly
dynamic, and volatile market landscape,
product and new business models need to
have the flexibility and agility to adapt to
changing conditions. The fundamentals of
BuyParts24 being a completely bespoke
and customizable platform has future-
proofed the product’s evolution and
business model development. Being
scalable to evolve from what it is today, that
is, a multi-vendor marketplace to possibly
an ecosystem aggregator. buyparts24.com
IMAGES COURTESY BUYPARTS24
The BuyParts24 team
BuyParts24
at Automechanika Dubai
January 2022 / ENTREPRENEUR.COM /
Page 50
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January 2022 / ENTREPRENEUR.COM /
Revolutionizing Digital Transactions
Dibsy wants to make online payments easy and seamless in Qatar (and beyond)
by PAMELLA DE LEON
↓ THE DIBSY TEAM aims to make
processing payments simpler. The
startup is supported by the Qatar
Financial Centre.
A
s the Middle East region embraces digital
transformation, the demand for seamless
and quick online payments is rising. Dibsy,
a homegrown Qatar fintech enterprise, was
founded on this premise of making
processing online payments as simple as possible.
The startup is the brainchild of co-founders Ahmed
Isse, Loyan Farah, and Anouar El Mekki, who, having
founded previous ventures in Qatar’s entrepreneurial
ecosystem, share similar experiences in the country’s
digital technology space. As such, the trio are well
aware of the hassle of setting up online payments-
Isse, for instance, recalls the process to have been
time-consuming, complex, and expensive. “We
understood that there was a need in this market,
because we felt the pain points firsthand, and we knew
everyone else around us would be experiencing the
same thing,” says Isse. This was confirmed when the
co-founders sent feelers around in the ecosystem, and
they soon realized how big the problem was. “We were
all ready to start something new, and we felt that this
could help a lot of businesses, as well as benefit from
the digital economy, especially considering that three
weeks after [our launch], the COVID-19 pandemic hit.” }
Page 52
52 / ENTREPRENEUR.COM / January 2022
And while the onset of the coronavirus pandemic did bring with
it many challenges, the Dibsy team soon also saw a high demand
for their offering, as businesses began to realize the significance
of digitizing their businesses. “We saw this as an opportunity, and
we doubled down on our efforts to build the product as fast as
possible to serve all these merchants,” Isse says. Now, the
company was founded in 2020; however, the team went live with
their product in June 2021. Dibsy’s services were made to be
simple: the venture offers online and offline businesses a
platform to accept various forms of online payments through
their website or app, with its plugins and application program
ming interfaces. Business owners can accept payments through
websites, apps, or messaging platforms. Your business doesn’t
have a website? No problem, as Dibsy also has a feature for
merchants who don’t have a digital presence, making it a highly
beneficial tool for businesses who had not yet fully digitized their
operations. With Dibsy, businesses can send payment links to
customers using SMS, WhatsApp, email, or on social media
platforms. Isse explains, “We do this with a pay-as-you-go model,
with no set-up, maintenance, nor subscription fees. We make
money when the merchant makes money, nothing is hidden, and
everything is transparent.”
And the results speak for themselves- according to Isse, upon
the launch of Dibsy’s live product, the market response was
“overwhelmingly positive,” with merchants from a wide range of
industries signing up to the waitlist. In terms of transaction
volume, in just three days after launch, the team had already hit
their first milestone of QAR10,000. “By the end of our first
month, we grew to QAR100,000,” Isse adds. Serving an array of
merchants, it’s worth noting that most of Dibsy’s clientele are
accepting online payments for the first time ever. In October last
year, the team announced Dibsy’s integration of Apple Pay to
enable merchants to use it as a payment method. With the
integration, businesses can accept online payments -local and
international- from Apple Pay users, with them able to make use
of Touch ID or Face ID features, instead of manually filling out
payment forms. At the same time, supported by the Qatar
Financial Centre, Dibsy was also able to raise US$300,000 in a
pre-seed funding round, led by Salem Khalaf Al Mannai, with
participation from local angel investors. “Recently, we signed
three of the biggest e-commerce players in the country, and we
expect 180x growth by the end of this year,” Isse adds.
Given the availability of several other digital payment solutions in
Qatar and the region, one may wonder what makes Dibsy’s
services a winning offering in the market. “We are a product-led
company,” Isse replies. “We focus on what the user wants and
needs, and our end goal is to innovate fast enough to meet
market demand. This is something that we see lacking in the
region, specifically in the Qatari market.” Whilst the venture
IMAGES COURTESY DIBSY
S/Q&A
WE ARE A PRODUCT-LED COMPANY. WE FOCUS ON WHAT THE USER WANTS AND NEEDS,
AND OUR END GOAL IS TO INNOVATE FAST ENOUGH TO MEET MARKET DEMAND. THIS IS
SOMETHING THAT WE SEE LACKING IN THE REGION, SPECIFICALLY IN THE QATARI MARKET.
ANOUAR EL MEKKI, CO-FOUNDER, DIBSY
LOYAN FARAH, CO-FOUNDER, DIBSY
Page 53
53
January 2022 / ENTREPRENEUR.COM /
competes with banks and other payment
service providers, Isse points out that most of
them offer white-labeled solutions, whereas
Dibsy makes use of its own technology. With
a product that was built keeping merchants in
mind, Dibsy aims to truly focus on user
experience for merchants and their custom
ers. The co-founder also notes how the
company’s name aligns with its goal- Dibsy is
a play on the expression “call dibs,” which, for
Isse and his team, means, “We help busi
nesses claim ownership of their future by
going digital.”
So, what’s the end goal? Isse states that the
venture’s vision goes beyond payment
processing. “We aim to build a new financial
infrastructure to help Qatar and the MENA
region keep up with the digital transforma
tion that the world is undergoing,” he says.
“We’re working towards a future where every
penny spent in the MENA finds its way
through our infrastructure.”
}‘TREP TALK
Q&A with Ahmed Isse,
co-founder, Dibsy
As someone who’s been an
entrepreneur before, what
has been the crucial mindset
from your years of experience
that you’ve kept in mind to
uphold as you build Dibsy?
“Trial and error. You live and
you learn. It can sound cliché,
but it's very true and essential
to understand that you won't
get things right sometimes.
Accepting that I can make
mistakes, and focusing on
what I can learn from them,
is something I always come
back to.”
What’s your advice for
entrepreneurs building
businesses in the MENA
region?
“There are three things that I
think are worth mentioning.
First of all, having a technical
co-founder is a must, and it
helps in moving fast. Building a
company is not easy, and
having the right founding team
can go a long way. Secondly,
focus on what the user wants,
rather than what we think
they want. And finally, learn
how to be patient. Things can
move really slowly for a
startup in the early days,
especially in our industry,
given how regulated it is.”
→ FOUNDED IN 2020 BY AHMED
ISSE, LOYAN FARAH, AND ANOUAR
EL MEKKI, Dibsy offers online
and offline businesses a
platform to accept various
forms of online payments with
a simple integration model.
AHMED ISSE,
CO-FOUNDER, DIBSY
Page 54
54 / ENTREPRENEUR.COM / January 2022
CamCom /camcom.ai/
S/Q&A
A roundup of the up-and-coming startups in the Mohammed Bin Rashid Innovation Fund (MBRIF)
accelerator program that you should be keeping an eye on by AALIA MEHREEN AHMED
IN FOCUS
D
id you know that 63% of industrial products made globally use either metal, plastic, and/
or glass as a base product? Well, that is the claim made by Ajith Nayar, co-founder and
Chief Marketing Officer of industry-agnostic, artificial intelligence-powered platform
CamCom, based on research carried out by his team. And it is a statistic that, in many
ways, influences his tech startup’s operations.
Launched in 2017 in the Indian city of Bengaluru, CamCom set up a new base at the
Dubai Digital Park in January 2021. Its core mission is simple: to assess and monitor any
defects or damages of metal, plastic, and/or glass in industries that are overly
dependent on these materials. Currently, the startup caters to the automotive,
warehousing, aircraft, pharma, and gas cylinder industries. “The platform is built on a
computer vision (CV) stack,” explains Nayar. “The solution is deployed on bespoke rigs for micro defect
assessment and mobile device cameras for macro damage assessment.”
IMAGES COURTESY CAMCOM
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January 2022 / ENTREPRENEUR.COM /
}To put it more simply, the CamCom
model leverages the field of computer
vision -a branch of artificial intelli
gence (AI) that enables computers to
garner high-level understanding from
digital images or videos- to visually
inspect for damages or defects in
completed products. Clients are
charged per inspection, while the
platform also offers a monthly
subscription model for more frequent
users. “We are a platform-as-a-service,
and the solution is 100% cloud-native,
and invoked as an application
program interface,” Nayar explains.
“We offer automation as well to
complement our defect/damage
assessment, so that the solution is
holistic.”
The automation that Nayar alludes
to here is intended to reduce labor-
intensive hours. But it also takes away
two factors that perhaps most
industries would want to negate:
margins of error, and time invested in
quality control. Take, for example, its
work in the automotive industry,
where CamCom offers services to
check for flaws in vehicles during the
manufacturing process as well as in
the automotive aftermarket. In the
manufacturing and logistics industry,
CamCom’s AI-powered micro defect
inspections and analytics offer a
real-time pass/fail control, as well as
the ability to optimize the overall
process by creating a digital passport
of a given vehicle's condition.
}The platform also assists vehicle
component suppliers and original
equipment manufacturers to trace the
underlying reasons behind any defects
in order to avoid costly recalls or
defective vehicles being sold into the
market. In the automotive aftermar
ket, however, CamCom’s inspections
take on a macro-level role, where its
AI-powered contactless solutions
create visual audit trails during asset
inspections and upsell opportunities
at service centers, among others.
These varied offerings explain why
Nayar insists his startup has a very
holistic operational approach. But when
asked what he believes is the main
unique selling point of his business, he
says, “We are pioneers in this technology,
and as our many customers will attest,
the most accurate and scalable CV
platform. The fact that we don’t require
any proprietary hardware for macro-
damage assessment makes the solution
extremely cost-effective.”
}A startup of 43 people, CamCom has
already raised a pre-Series A round and
is currently in talks to follow it up with a
Series A that will allow it to expand into
Europe, the Americas and the Asia-
Pacific region. “We intend to be a US$1
billion revenue company in 5-7 years,”
Nayar adds. “CamCom will be the ‘most
real-world relevant’ computer vision-as-
a-service company in the world by
then!” And it is to aid its global ambi
tions that the company has set up shop
in the UAE, which came about after
Nayar and his team attended the GITEX
Technology Week in 2020. “As a
technology platform that is industry-
agnostic and extensible, it was impera
tive that we accelerate our growth
quickly,” he says. “The UAE was an
automatic choice, given The deep tech
penetration enabling ecosystem, and a
market that has always been early
adopters of tech-enabled business
transformation.”
Speaking about his company’s participa
tion in the MBRIF accelerator program,
Nayar has no qualms about acknowledg
ing the entity’s role in furthering
CamCom’s operations in the UAE.
“MBRIF is, without doubt, the pre-
eminent program for startups wishing to
enter the market,” he declares. “It offers
a smorgasbord of services to pick and
choose that enable a faster time to
market for companies entering the
region.” With the UAE providing a
strong foundation for the enterprise,
Nayar says that CamCom will remain
focused on a singular factor to stand out
in the industries it operates in. “Innova
tion is the lifeblood of CamCom,” Nayar
explains. “We have a vision lab that is
constantly pushing the boundaries of
vision technologies to make sure that we
stay ahead of the curve. We will be
setting up a lab in Dubai as well to make
sure that the solutions are in tune with
the requirements of the market.”
THE UAE WAS AN AUTOMATIC CHOICE, GIVEN THE
DEEP TECH PENETRATION ENABLING ECOSYSTEM,
AND A MARKET THAT HAS ALWAYS BEEN EARLY ADOPTERS
OF TECH-ENABLED BUSINESS TRANSFORMATION.
→ AJITH NAYAR is the co-founder
and Chief Marketing Officer of
CAMCOM, an award-winning AI
platform for visual inspections
which took part in the GITEX Trade
fair at the World Trade Centre,
Dubai and has set up operations
in the Emirates.
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56 / ENTREPRENEUR.COM / January 2022
}CogniSigns is a digital screening
app that uses an algorithm-driven
chatbot powered by artificial
intelligence (AI) to detect diseases
and mental health conditions in a
user. “Our solution is distinct and
unique due to the fact that it is
technology-based and can be easily
accessed, using AI tools via
computer webcam, tablet, or cell
phone, using cloud computing for
efficiency, data security
(compliance), and social impact,”
explains Roveda. “It then delivers
dashboards to the clients,
highlighting data that support
strategic decisions in health,
education, and public policy
development.” Now, at this point, it’s
perhaps important to gauge a quick
understanding of the health issues
the startup deals with. In fact, the
gravitas of CogniSigns’ overall vision
is more eminent when the scale of
the issues it helps in solving is
understood.
}Take its focus on giftedness, for
starters. According to the
Washington, D.C.-headquartered
National Association for Gifted
Children, “gifted” individuals are
described as “those who demonstrate
outstanding levels of aptitude
(defined as an exceptional ability to
reason and learn) or competence
(documented performance or
achievement in top 10% or rarer) in
one or more domains.” While
giftedness itself is not considered a
disability, the American non-profit
organization Davidson Institute has
noted that some gifted students may
have to contend with learning
disabilities like dyslexia, attention
deficit hyperactivity disorder, or
autism. As such, misdiagnosis of
giftedness is a common occurrence
across the globe. CogniSigns,
however, aims to negate this
problem by creating quick and easy
access to proper diagnosis of such
issues through its AI-driven services.
On the other hand, NCDs refer to a
wide range of non-transmissible
diseases that include Parkinson’s
disease, Alzheimer’s disease, and
S/Q&A
F
or Andressa Roveda, co-founder and CEO for the MENA region
at Brazil-headquartered digital health screening app
CogniSigns, enabling easy access to early health diagnoses is
the vision that drives her startup’s operations. “Our goal is that
by 2030, giftedness, mental conditions, and the top 10 causes
of death from non-communicable diseases (NCDs) worldwide
can be diagnosed early,” Roveda says. “In this way, we can
generate a positive impact on the quality of life and human longevity,
and make preventive medicine more prevalent.”
Roveda is aided in this mission for CogniSigns by her co-founder
Leandro Mattos, who is the CEO for Brazil and the Latin America region
at the startup. Having launched CogniSigns in 2019 in the Brazilian city
of Florianópolis, Mattos, who is also the Chief Technology Officer of the
startup, believes that the company’s offering has a lot of potential in
the field of healthcare. “Our inspiration came from our neuromarketing
lab, where we had already worked with eye-tracking and other
equipment,” Mattos explains. “Knowing how autism is considered one
of the greatest enigmas of medicine, and recognizing that this
technology could be applied to support the diagnosis of autism signs,
we decided to start our trajectory with CogniSigns.”
CogniSigns
/cognisigns.com/
← ANDRESSA ROVEDA,
co-founder and CEO, CogniSigns
IMAGES COURTESY COGNISIGNS
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January 2022 / ENTREPRENEUR.COM /
other maladies. According to the World Health
Organization, NCDs account for 71% of all deaths globally,
and early detection and timely treatment of these diseases
are of utmost importance. Notably, CogniSigns’ goal to
achieve efficient digital screening of NCDs by 2030 aligns
very well with United Nations Sustainable Development
Goal of a one-third reduction in premature deaths from
NCDs by 2030.
}As an enterprise, CogniSigns functions as a business-to-
business (B2B) as well as a business-to-customer (B2C)
platform. In the B2B sector, the startup’s clients include
parents as well as healthcare and education professionals. In
the B2C sector, the platform can be used for digital screening
in schools, hospitals, and clinics. CogniSigns also functions as
a business-to-government (B2G) platform by offering its
services to governmental healthcare and education
institutions. “The respective price per package depends on
the market and quantity,” Roveda says. “A company can also
choose to buy screening packs as donations to other entities,
in which case CogniSigns not only donates the purchased
screenings, but rather doubles the number of screenings. We
are actively operating in Brazil with mostly B2B clients such
as schools and companies.”
}While CogniSigns currently has a team that consists of
only six employees, the startup has had its sights set on
expanding the business into other countries from day one.
Having already set up a base in the United States, the startup
recently set up a new branch in the UAE as well. “We are
learning day-by-day how to do business in the Emirates, but
one of the great benefits is the possibility to have the
company license as a free zone, without having a local
partner, and being able to sell to anywhere in the world,”
Mattos notes. “The biggest challenge, however, has been in
finding data regarding the conditions we work with. This is
another reason why CogniSigns is interested in the UAE- to
capture more regional data for better decision making.”
}As the duo plans on continuing their startup’s journey in
the UAE, they remain grateful for the help they have received
from being a part of the MBRIF accelerator program. “Our
selection as a startup in the MBRIF program has been
essential for us to better understand the business and
educational landscapes in the UAE and to connect with
important people and organizations,” Roveda says. And as the
need for preventive healthcare increases in the UAE and the
region, CogniSigns seems to be well-placed to contribute to
this growing ecosystem- stay tuned!
WE ARE LEARNING DAY-BY-DAY HOW TO DO BUSINESS IN THE EMIRATES,
BUT ONE OF THE GREAT BENEFITS IS THE POSSIBILITY TO HAVE THE COMPANY
LICENSE AS A FREE ZONE, WITHOUT HAVING A LOCAL PARTNER, AND BEING ABLE
TO SELL TO ANYWHERE IN THE WORLD
← COGNISIGNS CO-FOUNDER
LEANDRO MATTOS
CogniSigns is a social impact startup that
aims to eradicate the late diagnosis of
autism in the world, democratizing access
to screening and treatment through its
digital screening platform, based on
neuroscience and artificial intelligence.
Page 58
58 / ENTREPRENEUR.COM / January 2022
S/Q&A
H
eadquartered in the South Korean
capital of Seoul, DC Medical is a
medtech company that runs clinical
trials and advanced research and
development (R&D) experiments using
overseas patented medical device
technologies. Having recently obtained
a technology patent license from the
National Health Service in the UK, the
startup (which was founded in 2018) is currently
working on developing four healthcare technologies:
an organ preservation solution, a preterm birth
diagnostic device, a biomimetic surgical mesh, and an
atrial fibrillation surgical catheter. “DC Medical
believes in bringing innovation to everyone at an
affordable price,” says Choi Dabriel, CEO, DC Medical.
“We provide medical expertise, as well as financial
and business support, and we also have experts in
the medical device industry with over 20 years of
experience collaborating with key opinion leaders on
our clinical advisory board. In collaboration with
MBRIF and other entities, we intend to conduct a
multi-clinical trial in the UK, Dubai, South Korea, and
Israel for our preterm birth diagnostic device.”
DC Medical /dcmedical.co.kr/
→ WITH MORE THAN 25 YEARS EXPERIENCE
in contract manufacturing, D.C. Medical
established a well-qualified team of engineers
and technicians specialized in the
development and production of medical
devices.
IMAGES COURTESY DC MEDICAL
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59
January 2022 / ENTREPRENEUR.COM /
}According to Choi, while each of the
four technologies his team is working on
has its own revenue model, it is the
preterm birth diagnostic device called
EveryBaby that DC Medical is largely
focused on at the moment. “Preterm
birth is the number one cause of
mortality in children under the age of
five,” explains Choi. “In fact, research by
the World Health Organization shows
that there are over 15 million preterm
births and 1 million deaths from preterm
births every year. We intend to address
this problem with an accurate diagnostic
device.” Built as an affordable stand-
alone portable device, EveryBaby is
intended to be easily accessible by
mothers, with it providing quick and
accurate results about the chances of
going into preterm labor. And although
it hasn’t officially entered the healthcare
market, EveryBaby’s clinical trials are
already showing promising results. “The
current standard for preterm birth
diagnosis is a transvaginal ultrasound
and fibronectin test, but they only have
an accuracy of 66% for all mothers,”
explains Choi. “On the other hand,
EveryBaby’s investigational clinical trial
has shown accuracy of 80%. With the
development of new AI algorithms and
the upcoming multi-center clinical trials,
we envision our accuracy to increase.”
}DC Medical is hoping to debut its
technology into the global market by
2023, and Choi already has the business
route for his startup mapped out, with
the starting point being to target
countries that already have well-estab
lished healthcare systems. “These
countries are more committed to
bringing in more accurate diagnostic
methods to decrease healthcare
spending and ensure welfare of citizens,”
says Choi, explaining the rationale
behind this decision. “Which is why we
hope to establish our product as the
standard prenatal care in countries such
as the UAE.” While the startup hasn’t
started to generate revenue, DC Medical
is expecting to get moving on that front
very soon. “We aim to enter the market
in 2023, with target market shares of
20% in Korea, 15% in UAE, around 10%
in the UK and Israel, 3% in Saudi
Arabia, and 1% in the European market
by 2024,” Choi says. “We also expect the
revenue to be over US$8.7million in
2024, $21 million in 2025, and we
forecast our revenue to grow at a 35.4%
compound annual growth rate until
2033 by expanding our market.” Having
already raised close to $10 million in
funds from seed and Series A investment
rounds, mostly from Korean venture
capital funds, DC Medical is now
working towards raising its Series B
round.
}The DC Medical team is currently a
small team of 12, spread across South
Korea, the US, and the UK, and it also
recently commenced research operations
in the UAE. But with the COVID-19
crisis having hindered travel between the
team’s different locations, Choi admits
it’s been a frustrating time for the
startup’s operations. “It is also very
challenging to support market entry and
maintain physical office and personnel
in the UAE, because we are heavily
investing in research and development
at the moment,” he adds. That would
explain why the DC Medical team has
found immense help through their
participation in the MBRIF accelerator
program. “Building a business in the
medical industry, unlike any other,
requires an extensive amount of time
and consistency,” Choi says. “DC Medical
applied to the MBRIF program, because
we have confidence it would provide the
bespoke services we needed to enter the
UAE market. The first four months of
the program have been valuable, from
understanding cultural and market
differences, to pitching to venture
capitalists and collaborators, and also
initiating communications with Dubai
Health Authority.” As Choi and his team
thus gear up for a busy 2022, the CEO
stresses upon the need to realize that
healthcare technology does, and must,
keep human connection at its forefront.
“The inventors of our products are
doctors of medicine, who felt the need
for better and innovative products,” adds
Choi. “This shows a strong human
connection and consideration for
patients. At DC Medical, we are
developing EveryBaby to reduce preterm
birth, save more infant lives, and
ultimately, restore happiness for
families.”
RESEARCH BY THE WORLD HEALTH ORGANIZATION
SHOWS THAT THERE ARE OVER 15 MILLION PRETERM
BIRTHS AND 1 MILLION DEATHS FROM PRETERM
BIRTHS EVERY YEAR. WE INTEND TO ADDRESS THIS
PROBLEM WITH AN ACCURATE DIAGNOSTIC DEVICE.
Page 60
60 / ENTREPRENEUR.COM / January 2022
}Established in Dubai in 2019,
spiderSilk today has offices located in
North America as well, and it has
plans to set up shop in Saudi Arabia
soon too. Driven by the notion that
access to a safe internet is a basic right
that needs to be protected, the startup
runs on a subscription model with
prices that vary depending on the size
of the organization. “The idea is to
simplify cybersecurity, so we can give
companies of all sizes a fighting chance
to ward off cybercriminals,” explains El
Malak. “So, we’ve built proprietary
technology that scans the open
internet on a continuous basis- that’s
4.3 billion internet protocol addresses.
This allows us to help companies build
a full understanding of their technol
ogy ecosystem, and how they can be
compromised.” According to El Malak,
spiderSilk’s no-hassle approach
towards scanning for cyberthreats is
what sets it apart from its competitors.
“Imagine inputting the name of your
organization into a solution that
doesn’t require any integration, agents,
or deployments, and automatically
getting a full 360-degree view of all
your assets, servers, domain names,
and IPs from the outside-in,” he
explains. “We essentially provide you
with an independent, unbiased view of
what malicious actors can see on your
organization’s platforms, and how they
can attack it. More importantly, we
make companies hard targets for these
attackers, and through that, help
protect individual consumers across
the globe.”
}With many companies having to
suddenly adapt to online businesses
and virtual transactions over the
course of the COVID-19 crisis,
spiderSilk’s services have proven to be
very helpful to enterprises, big and
small, across the MENA region and
beyond. Notably, at the start of the
pandemic in 2020, spiderSilk was still
in the middle of testing out its
S/Q&A
G
iven the increased acceleration of digital trans
formation in the past two years, there have
been plenty of positive outcomes for the busi
ness ecosystem- but it has also exacerbated
existing threats within the cyber realm. In fact, a
recent report by the World Economic Forum
highlights that the risk of cybersecurity threats
have only increased in the wake of the COVID-19
crisis. “The pandemic accelerated Web 3.0,
Industry 4.0, and digital transformation, and that
created millions of new entry points for cyber
criminals to exploit,” explains Rami El Malak,
co-founder and CEO of spiderSilk, a cybersecurity software
startup based in the UAE. “With US$1 trillion lost to cybercrime in
2020 alone, cybercrime is a dark cloud that follows all digital
initiatives. At spiderSilk, we help companies identify and protect
these entry points before cybercriminals exploit them.”
spiderSilk /spidersilk.com/
← SPIDERSILK CO-FOUNDERS
Left to right:
Rami El Malak, CEO
and Mossab Hussein, CSO
IMAGES COURTESY SPIDERSILK
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January 2022 / ENTREPRENEUR.COM /
minimum viable product (MVP)- and it was an endeavor that
led to some unexpected results. “We were focused on building an
MVP to test our thesis in 2020, but little did we know that our
tech would start to identify severe security issues among the
likes of Samsung, EA Games, Verizon, and Xerox,” recalls El
Malak. “This prompted us to raise US$2.75 million with the
support of Global Ventures and STV in order to rapidly develop
the capabilities of our platform and help protect organizations.
Today, we work with enterprise partners like ADNOC Group in
the UAE, Seera Group in Saudi Arabia, and Qualtrics in the US.”
With a client portfolio that today includes multinationals like
Cisco and Accenture, spiderSilk has customers hailing from
multiple continents, and it is also working on its Series A
funding round, which is aimed towards fueling its growth in
North America, as well as the rest of the MENA region.
}While such successes have been welcomed by El Malak and
his team at spiderSilk, it hasn’t always been smooth sailing for
the company. In fact, it was spiderSilk's out-of-the-ordinary
approach to cybersecurity that initially posed many hurdles for
the startup. “In our region, we tend to be net importers when it
comes to cybersecurity technology, but we’d like to think that we
are changing that narrative,” he adds. “And while it sounds
counterintuitive, I think that building our startup as an outsider
became our biggest advantage. I think that being outside the
traditional cybersecurity space and echo chambers, allowed us to
take an unconventional path to solving the problem that all
internet-facing organizations are facing today.” He also admits
there were plenty of naysayers around him when he started on
this entrepreneurial journey. “We've demonstrated that there is
deep tech, engineering talent that could come out of this market,
but I can say that it was very challenging in the beginning, and
we were swimming against the current for the most part,” El
Malak says.
}In this journey towards beating the odds, El Malak says being
a part of the MBRIF accelerator program has been a shot in the
arm for the startup. “We are strong believers in partnerships and
collaboration across all levels,” he says. “As a startup, being part
of a program where you can receive independent, valuable
advice and guidance across your entire business has been
immensely valuable to us.” Now, with lessons learnt through the
MBRIF program as well as a wealth of experience now under his
belt, El Malak is hoping to lead the spiderSilk team towards
more successes in 2022.
→ LEVERAGING PROPRIETARY, MACHINE-DRIVEN TECHNOLOGY,
SpiderSilk simulates real-life cyber-attacks and advises individuals
and companies on how to best protect against the ever-increasing
threats posed by cybercrime. The company’s methodologies and
“super-hackers” allow them to achieve simulations with the
greatest impact, and as a result they have uncovered threats that
would have impacted over 120 million individuals in aggregate.
SpiderSilk’s product focuses on identifying security exploits and
vulnerabilities in applications residing within public as well as
internal infrastructure.
WE ARE LEARNING DAY-BY-DAY HOW TO DO BUSINESS IN THE EMIRATES,
BUT ONE OF THE GREAT BENEFITS IS THE POSSIBILITY TO HAVE THE COMPANY
LICENSE AS A FREE ZONE, WITHOUT HAVING A LOCAL PARTNER, AND BEING
ABLE TO SELL TO ANYWHERE IN THE WORLD.
Page 62
62 / ENTREPRENEUR.COM / January 2022
}As a community-based platform
that works on a freemium model, Hayi
aims to bring together communities in a
safe and exclusive environment, both
online and offline. Hayi’s main feed offers
a neighborhood noticeboard for people
of a particular neighborhood to get
recommendations and share relevant
information. Other notable features
include private messaging, as well as
searching for neighbors based on shared
interests. The safety of those on the app
is guaranteed through a process that uses
geo-fencing -a location-based service
through which an app or software
program can create a virtual, geography-
based boundary- to verify that only
residents of a particular neighborhood
are on the platform. “Hayi aims to go a
step further by also connecting residents
with their respective community
management,” Darnell adds. “Commu
nity managers across the region can
register for free access to the social
network to manage the digital communi
ties that they own. They can then share
relevant updates and notices that will be
received by the community in real-time.”
}Darnell adds here that the startup has
recently witnessed a surge in interest
from community managers and property
developers across the nation looking to
create more connected communities.
Having already connected 6,000 verified
neighbors across 20 test neighborhoods
in Dubai, Darnell believes that Hayi is
going to be an integral part of the city’s
future. Such results can explain Hayi’s
latest milestone- a US$325,000 funding
round led by Sarya Holdings and Falak
Startups, which also saw the participa
tion of other angel investors. The latest
inflow of capital is intended to accelerate
Hayi’s growth in the UAE, while also
opening doors to other geographical
markets. Darnell and Morgan have a very
clear goal in mind: to become the largest
hyperlocal social network in the MENA
region. “The fundraising round will really
help us develop the product further for
all end-users, and create an exclusive
space for them to connect, without
irrelevant noise from outside their
communities,” says Morgan, COO of
Hayi.
}At this point, Darnell is quick to point
out how being a part of the MBRIF
accelerator program has impacted Hayi’s
growth over the past year, particularly
during the aforementioned funding
round. “The MBRIF team has been
instrumental in supporting us through
the final stages of our seed round, as well
as opening numerous doors to mentors,
advisors, and partners,” he explains.
“The program itself has provided us with
a wealth of knowledge in successfully
navigating through the early phases of
the startup journey, and has helped in
preparing us for the road ahead.”
I
t is to address the issue of reduced social interactions between
neighbors in the UAE that Chris Darnell and Rene Morgan
launched Hayi, a free-to-use hyperlocal social network for
neighborhoods, in 2020. “Residents are looking to connect with
each other now more than ever,” says Darnell, who is also the
startup’s CEO. “A stronger and more connected neighborhood
can introduce a wealth of benefits to an individual’s day-to-day
life, as well as tackling an array of issues which have become
inflated these past two years with the pandemic.”
Hayi /hayi.app/
← HAYI CO-FOUNDERS CHRIS DARNELL
AND RENE MORGAN
Hayi is a free, private social network for
neighbourhoods in Dubai. The mobile
application provides neighbours with an
exclusive platform to connect, share
information and befriend those in close
proximity.
S/Q&A
IMAGES COURTESY HAYI
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January 2022 / ENTREPRENEUR.COM /
Calo, a Bahrain-based direct-to-consumer (D2C) foodtech
company offering personalized meal subscription, has
successfully raised US$13.5 million in a seed funding round
co-led by Khwarizmi Ventures, Nuwa Capital, and STV. It
also included the participation of Al Faisaliah Group, Vision
Ventures, 500 Startups, Savour Ventures, and Nama
Ventures, as well as other angel investors. It has been noted
as one of the largest seed rounds raised by a D2C foodtech
startup across the world.
Founded in 2019 by Ahmed Alrawi and Moayed Almoayed,
Calo provides personalized meal subscription plans to
health-conscious customers. Its app automatically calculates
the calories and macronutrients that customers need and
delivers ready-to-eat meals tailored to their fitness goals.
According to a release, since its launch, the startup has
gained strong traction in Bahrain and Saudi Arabia, with the
company saying that when it began operations in Riyadh
earlier this year, the app had “thousands on its waiting list.”
Obesity, which has hit a record high in the region according
to a 2020 study by the World Obesity Federation, is a
problem that Alrawi, CEO of Calo, wants to help tackle.
“Today, about a third of the GCC population is obese, and
diabetes cases in the Middle East are expected to rise by
110% by 2045,” he says. “Our mission is to make healthy
easy, and we believe the only way to do this is by making
healthy food better, faster, and cheaper.” Besides its
user-friendly app, Calo is vertically integrated as the
startup utilizes a distinct technology structure for its
kitchen and logistics operations. This allows the startup to
offer end-to-end customer journey by developing and
delivering personalized meals, catering to each user’s food
preferences, health conditions and fitness goals. }
“WE GOT FUNDED!”
Behind the scenes of the recent fundraising successes of MENA startups Calo and Nomod
by PAMELLA DE LEON
Startup finance
S/
CALO
calo.app
→ CALO WAS FOUNDED
BY AHMED ALRAWI
in Bahrain towards
the end of 2019.
He was later joined
by Moayed Almoayed
as co-founder.
The company operates
in Bahrain and Riyadh.
IMAGES COURTESY CALO
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64 / ENTREPRENEUR.COM / January 2022
This is how Calo stands out,
Alrawi points out. “We’re a tech
startup at heart,” he explains.
“Most companies in the industry
are traditional food companies,
while Calo is a tech-first,
food-second startup, allowing us
to build tech that’s involved from
an ingredient-sourcing level, all
the way to the delivery
experience. That in turn also
helps us optimize and scale the
experience with data, making it
better for the consumer.” Being a
D2C venture that is vertically
integrated also allows the
company to invest more in food
quality and personalization, adds
Alrawi. “It also helps us design
the customer journey end-to-
end, from sign-up to delivery.
While food delivery marketplaces
solve a clear growing problem,
we see a clear gap for a digitally-
native startup that designs
around the consumer from
end-to-end.”
As for Calo’s future prospects,
Alrawi states that the new funds
will be used to fuel Calo’s
expansion into the GCC, recruit
talent in different areas, and
invest more resources in
executing its product roadmap.
With a focus on expansion,
product development, and
technology, Alrawi says, “We’re
looking to grow the number of
markets we operate in, as well as
the number of customers we
serve in the existing markets. At
the same time, we’re excited to
scale our product to provide
more convenience,
personalization, and options for
our users.”
THE INVESTOR’S VIEW
Q&A with Ahmad Alshammari,
General Partner, STV
Why did STV decide to invest in Calo?
“When we met with Ahmed and Moayed, we
were not only impressed by their product and
commercial expertise; but their obsession
with providing a delightful customer experi-
ence. Customers love it, and you can see this
by the reviews on the app, as well as the
traction achieved in Saudi Arabia and Bahrain
in such a short time. Moreover, we are
excited about the market. Regional obesity
and diabetes levels are high, with consumers
regularly having to choose between conve-
nience and health. With Calo, consumers
don’t need to compromise, they can have
both. We believe Calo is the leader in this cat-
egory, and we are excited to partner with
them on this journey.” stv.vc
S/Startup finance
MOST COMPANIES IN THE INDUSTRY ARE TRADITIONAL FOOD COMPANIES,
WHILE CALO IS A TECH-FIRST, FOOD-SECOND STARTUP, ALLOWING US TO BUILD
TECH THAT’S INVOLVED FROM AN INGREDIENT-SOURCING LEVEL, ALL THE WAY TO
THE DELIVERY EXPERIENCE.
The Calo team
Page 65
65
January 2022 / ENTREPRENEUR.COM /
Nomod, a platform which makes
payments easy for worldwide mer
chants by allowing them to accept card
payments on their phone without extra
hardware, has raised US$3.4 million in
a seed funding round, with the enter
prise now being valued at $50 million.
The round was led by Global Founders
Capital. Other investors include
Kingsway Capital, Goodwater Capital,
as well as angel investors like “one of the
founders of Careem, an early employee
of Dropbox, and a partner at DST
Global.”
Launched in March 2021, Nomod is
the brainchild of serial startup entrepre
neur Omar Kassim. Kassim’s previous
startup, UAE-based e-commerce
marketplace platform JadoPado was
acquired by Noon in 2017. His current
venture, Nomod, replaces card termi
nals by seamlessly accepting card
payments on your phone. The startup
processes in-person payments and
payment links using keyboards,
cameras, or contactless options like
NFC and QR codes. Nomod also accepts
every card network, and it is able to
charge in over 135 currencies.
Kassim believes that Nomod’s offering
stands out among the crowd. “We’re
deeply focused on both mobile, as well
as micro and small merchants who are a
globally underserved segment,” he says.
After testing in over 40 markets
globally, Kassim points out that he and
his team have learned one crucial
factor: “Small merchants don’t care for
complicated features such as APIs or
SDKs,” he says. “They simply want to be
able to press a button, know that they’ll
be paid on time, and get on with their
lives. Staying laser-focused on building
out our product offering in order to
continue to solve programs for our
segment of customers is what I think
will put us in a good position to succeed
over time.”
Headquartered in London, the Nomod
team is globally remote, and it currently
operates in six countries across the
world. Working across multiple markets
including the UAE, US, and UK, the
company has managed to acquire over
4,700 merchants so far, with total
processed volume having grown 11x
since launching. According to Kassim,
the team is actively acquiring customers
particularly in the UAE, with the
country accounting for 30% of its
merchants and 50% of total processed
volume since launched. It was also a
part of the summer 2021 batch of Y
Combinator, a renowned US-based
startup accelerator.
With this infusion of capital, the
Nomod team aims to accelerate the
enterprise’s growth by ramping up
customer acquisition, continuing to
build its features, and growing the
global remote team. But what is the end
goal for Nomod? “If we zoom out and
cast an eye towards the future, our
ambition is to build a financial operat
ing system for forward thinking
businesses,” Kassim replies. “Whether it
be holding money, spending money,
accepting or making payments, or
getting access to capital to grow, our
mission is to empower millions of
entrepreneurs and startups around the
world to start and grow their businesses
with access to better payment tools and
financial services.”
OUR MISSION IS TO EMPOWER MILLIONS OF
ENTREPRENEURS AND STARTUPS AROUND THE WORLD
TO START AND GROW THEIR BUSINESSES WITH ACCESS
TO BETTER PAYMENT TOOLS AND FINANCIAL SERVICES.
NOMOD
nomod.com
← NOMOD WAS FOUNDED
IN LATE 2019 BY OMAR KASSIM,
a serial startup founder, together with
a globally remote team of world class
product, engineers and operations
specialists. Omar’s previous startup
JadoPado, was acquired by Noon,
Amazon’s largest competitor in the
MENA region.
IMAGES COURTESY NOMOD
Page 66
66 / ENTREPRENEUR.COM / January 2022
I
love fireworks. They have certain
emotions tied into them, such as
goals, dreams, ambitions, and just an
overall positive feeling. They also
remind me a lot about New Year’s,
and how we get another chance to
wipe the slate clean, and start all over
again. I took the above image of the
Burj Khalifa in Dubai, as part of a
project I did almost exactly one year
ago. While setting up and waiting for
the fireworks to begin, I remember
standing in the media line on the rooftop of
Address Downtown among all of the news
channels and local photographers, and all of
us were discussing what we plan on doing
next year, and laying out our goals to one
another.
It’s an interesting feeling how the strike of a
clock and the spark of fireworks can bring
about all these plans and dreams, and put
them into perspective. I wonder what would
happen if we would have fireworks every day:
would our goals be more attainable, or would
you see more happiness in the area? As I write these words, I’m
gearing up to shoot the Burj Khalifa fireworks again on New
Year’s Eve from the Address Downtown, and I’ll soon be alongside
fellow members of the media lining up to capture the moment,
and I’m already thinking of the goals that I will be discussing with
them tonight. For those of you doing the same at this time of the
year, here’s what I suggest: if you’ve got something that motivates
you to work towards your goals, try to also build happiness
around it, as it makes the process more enjoyable, and it also
makes the effort you take to accomplish them seem a lot more
achievable. Good luck, and have a wonderful new year!
IHSAN EID SALHIA (perhaps better known as The Guy, aka TG) is the founder and CEO of TG Media Productions LLC.
Follow him on Instagram @TGFROMDUBAI. tgmproductions.com
TIME
TO DREAM
AGAIN
Musings on entrepreneurship
WORDS & IMAGERY by IHSAN EID SALHIA
What Inspires Me/
IMAGE COURTESY TG MEDIA PRODUCTIONS
Page 67
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