Entrepreneur Middle East, March 1, 2026
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Success stories P.53
POWER FRONTLINES/ Hadley
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March 1, 2026 Middle East Edition
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March 1, 2026
Contents
IN THE LOOP
‘TREPONOMICS
STARTUP
SPOTLIGHT
BUSINESS
UNUSUAL
39 From Vision to Validation
UBQT co-founder LARA
VARJABEDIAN reflects on her
entrepreneurial journey.
42The Leadership Ripple
RAHUL SINGH on enhancing
customer experience in the
automotive sector.
17 Bonds That Build
Serial entrepreneur GHIZLAN GUENEZ
reflects on what success and
failure mean to her today.
59 Step Dubai 2026
Highlights from the STEP DUBAI
2026.
CEO Wissam Younane
wissam@bncpublishing.net
MANAGING DIRECTOR Rabih Najm
rabih@bncpublishing.net
ART DIRECTOR Simona El Khoury
EDITOR IN CHIEF Anil Bhoyrul
anil@bncpublishing.net
MANAGING EDITOR Tamara Pupic
tamara@bncpublishing.net
FEATURES EDITOR Aalia Mehreen Ahmed
aalia@bncpublishing.net
DIRECTOR OF INNOVATION
Sarah Saddouk sarah@bncpublishing.net
GROUP SALES DIRECTOR – B2B GROUP
Joaquim D’Costa jo@bncpublishing.net
HEAD OF PARTNERSHIPS
Samir Glor Samir@bncpublishing.net
BUSINESS DEVELOPMENT DIRECTOR
Andy Soulahian andy.soulahian@bncpublishing.net
COMMERCIAL LEAD
Anna Chipala anna@bncpublishing.net
COLUMNIST Tamara Clarke
CONTRIBUTING WRITERS
Fida Chaaban, Lara Varjabedian, Rahul Singh,
Daniil Shuleyko, and Farida Gibbs.
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Editor’s Note/
W
hen I read that the United Arab
Emirates will host the Artificial
Intelligence Summit in 2028 and
co-chair the 2027 edition alongside the
Swiss Confederation, I didn’t just see
another international event
announcement. I saw confirmation of
something I have believed for years:
the UAE is no longer an emerging
player in artificial intelligence, it is
leading the world.
A decade ago, few would have
predicted that a young nation of just over 10 million
people could position itself at the forefront of one of the
most transformative technologies in human history. Yet
today, the UAE ranks first globally in AI adoption, with
usage rates reported as high as 97 percent across
government services and key industries. AI is not a pilot
project here. It is embedded into daily life.
This success did not happen by chance. The UAE
launched its National Strategy for Artificial Intelligence
2031 years before many major economies created
comprehensive AI roadmaps. That early commitment
integrated AI into healthcare, education, transportation,
energy and smart city infrastructure. While others
debated regulation, the UAE moved to implementation.
The investment figures are equally striking. Hundreds of
billions of dirhams have been directed toward AI
development and digital transformation in recent years,
attracting global technology companies and positioning
Abu Dhabi and Dubai as major AI hubs. In Abu Dhabi
alone, the number of AI-focused companies has surged
dramatically, with hundreds of firms now operating
within a rapidly expanding ecosystem.
What truly distinguishes the UAE, however, is ambition
beyond its borders. The country has committed
significant funding including a $1 billion AI initiative
focused on Africa to help shape global AI infrastructure.
Leadership here is not just about domestic growth; it is
about influencing the global trajectory of technology.
As someone who lives and works in the UAE, I see the
transformation firsthand. Government services powered
by AI, startups developing world-class applications,
universities training the next generation of AI specialists.
It is happening at scale and at speed.
In a world where many nations are racing to catch up,
the UAE has already taken the lead. Hosting and co-
chairing major global AI summits is not symbolic. It
reflects reality.
The future of artificial intelligence is being built here
and the UAE is confidently writing its next chapter.
Anil Bhoyrul
Editor-in-Chief
WHY I BELIEVE THE UAE IS NOW THE
WORLD’S NUMBER ONE LEADER IN AI
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March 1, 2026 / ENTREPRENEUR.COM /
Bonds That Build
Serial entrepreneur Ghizlan Guenez’s F Force is a culmination of all the business lessons and
mindset techniques that have guided her through her own decade-long journey as a founder.
With the platform now allowing her to disseminate all that knowledge to up and coming female
entrepreneurs, Ghizlan reflects on what success and failure mean to her today.
by AALIA MEHREEN AHMED
17
→ Ghizlan Guenez
is the founder and
CEO of F Force, a
community and
education platform
for women
entrepreneurs.
Page 18
18 / ENTREPRENEUR.COM / March 1, 2026
G
hizlan
Ghizlan
Guenez’s
Instagram
page (which,
at the time of
writing this
article, has
over
308,000
followers)
includes a
line in its bio
that perhaps
best
encapsulates her approach
towards business, and
indeed life itself: “Will
provoke you into seeing the
glass half-full.” Guenez’s
optimism shone the
brightest when, at the
height of the coronavirus
pandemic, she announced
that her luxury fashion
e-commerce platform, The
Modist, was closing down.
Soon after the news, which
sent a ripple of astound-
ment and sympathy across
the region’s entrepreneurial
ecosystem, Guenez decided
to do something few
entrepreneurs may want
to do immediately:
publicly talk about it.
“Actually, part of my
fabric is that I used to
have fear of rejection,”
Guenez tells me. “But I
think the minute you
overcome something that
is a bit of a challenge in
you, it becomes some-
thing of a superpower.
And so when I first
started speaking about
closing a business, the
intention was not so
much to kind of go out
there and talk about
failure as it were, but it was
more around the fact that
this was a business that was
known, right? So many
people were inspired by it
and by the work that we did
at The Modist, and so many
people reached out to kind
of connect after we closed.
So I went out there and
spoke about it because I felt
that we had done some-
thing incredible through
that business. We’d created
so much impact: whether it
was in the community of
modest dressers who felt
that they were shown in a
beautiful light, or introduc-
ing the category of modesty
in luxury fashion, or all of
these accolades that we got.
And I felt that just because
we closed because of
COVID and certain
circumstances, it doesn't
take away from everything
that we'd done. So I went
out there and spoke about
it.”
Here, Guenez makes an
acute observation about
how failure can sometimes
be romanticized, but only
long after it can be used as
a mere footnote. “Most
people speak about failure
when they're writing their
biographies and after they
have succeeded,” she says.
“So then it becomes this
scenario of ‘Oh, wow, look
at how you overcame all
this!’ But when you're going
through it, and you still
don't know what's next…in
that moment, it's super
vulnerable to be able to talk
about it. So it became
important to me, for people
in general, to understand
that it's part of life.
Everybody knows failure is
a part of life, but we're kind
of so closed about it. I go as
far as saying that if you're
not failing —failing small in
things that you're doing in
general— it means you're
not challenging yourself
enough. And you're not
pushing the envelope and
you're not taking risks. It's
so much more important to
know how to deal with
failure and treat it as this
experience that's going to
give you information and
data that you're going to
take and do something
with, as opposed to sitting
and sulking in it.”
By not allowing herself to
fall prey to a victim
mindset, Guenez was able
to do something quite
extraordinary: use the
small-scale, community-led
work she started after
closing her first startup to
eventually build her next
brand. “
When the news about The
Modist came out, so many
of the women who are part
of my community reached
out, scared about their
businesses because, to
↓ Forever Rose Café’s interiors are styled with a unique
black-and-white, storybook-like design.
B/Introspection
→ Guenez has been an
advocate for redefining
success through impact
alongside profitability
Page 19
19
March 1, 2026 / ENTREPRENEUR.COM /
them, if such a large business had to
close, then they worried that they too
were not going to sustain their
businesses through the pandemic. So
I started mentoring and advising
women for free, just, you know, by
getting on Zoom calls. With some I
would spend many days over an
extended period of time, and with
others, it could be just one call. I
must have spoken to like 50 or 60
women. I realized then that despite
the challenges, there are common
knowledge gaps, misconceptions and
mindset blocks for female founders at
the start of their career. And I figured
that, you know, I could actually put a
program together that would tackle
so many of these challenges.”
A little over a year later, in 2021, F
Force was launched as a platform to
help women launch and grow
businesses by offering them courses
and workshops centered on leader-
ship and mindset strategies.
F Force’s offerings span several
programs, most of which are
delivered online, alongside occasional
in-person workshops and activations.
At the core sits Riyada, an evergreen
flagship entrepreneurship program
designed to run continuously, with
women joining weekly rather than
through fixed cohorts. “It's got three
parts to it,” Guenez explains. “First,
there’s recorded material —about six
or seven units— focused on entrepre-
neurship in the real world. In these,
I’m not teaching how to launch a
campaign with half a million dollars
and a full team; I’m teaching how to
launch when you have no resources.
The second part is mentorship. We
do weekly sessions every Wednesday
where we deep-dive into different
topics, answer questions about their
ideas or businesses, and sometimes
bring in guest experts. All of this is
online and highly interactive. The
third part is the community. From
the moment they join, they’re part of
a shared space where they connect
weekly and stay in touch through
group chats, creating peer-to-peer
learning that’s just as important as
the formal teaching. That’s our main
program — Riyada. It is evergreen
and open, with women joining on a
weekly basis. Participants complete
an eight-week program but continue
I GO AS FAR AS SAYING THAT
IF YOU'RE NOT FAILING —
FAILING SMALL IN THINGS
THAT YOU'RE DOING IN
GENERAL— IT MEANS YOU'RE
NOT CHALLENGING
YOURSELF ENOUGH. AND
YOU'RE NOT PUSHING THE
ENVELOPE AND YOU'RE NOT
TAKING RISKS. IT'S SO MUCH
MORE IMPORTANT TO KNOW
HOW TO DEAL WITH FAILURE
AND TREAT IT AS THIS
EXPERIENCE THAT'S GOING
TO GIVE YOU INFORMATION
AND DATA THAT YOU'RE
GOING TO TAKE AND DO
SOMETHING WITH, AS
OPPOSED TO SITTING AND
SULKING IN IT.”
“
Page 20
20 / ENTREPRENEUR.COM / March 1, 2026
B/Introspection
beyond it, and there are no
cohorts, making the
offering fully ongoing.”
But while F Force may
seem, on the face of it, as a
simple mentorship
platform, it addresses a
more deep seated issue
within entrepreneurial
circles. A 2025 article by the
University of Colorado
Boulder, cites a study by
two assistant professors at
the Leeds School of
Business and Rice Univer-
sity Business School that
highlights a worrying
reality: “while both male
and female entrepreneurs
equally reach out to
mentors of both genders,
male mentors are dispro-
portionately likely to accept
outreaches from male
mentees.” A 2025 report by
Development Dimensions
International, a US-based
global leadership develop-
ment and talent-manage-
ment consultancy, shows
that only 37% of women
have access to career
mentors, limiting their
growth and opportunities.
Additionally, a 2025 report
by Guider shows that
“female mentors receive
28% more endorsements
than their male counter-
parts.”
Female mentors are
therefore in demand, now
more than ever, by female
startup founders.
For Guenez, addressing this
need and creating direct
tangible impact has been
paramount — and so far, F
Force has shown promising
results. ““When we look at
the numbers, our flagship
entrepreneurship program
alone — among several
others — has graduated
over 500 women, and
73% of them launch
businesses within six to
18 months of completing
it,” she reveals. “For me,
launching a business
isn’t just about commer-
cial success or money.
It’s about taking that
step, overcoming fear,
and unlocking a new
mindset. We’ve had
women leave abusive
relationships and
completely change their
lives — not simply
because they started a
business, but because
they recognized their
own power and ability to
take risks. So the impact
goes far beyond the
numbers. The stories
create a ripple effect
much bigger than
entrepreneurship itself.
We also tend to work in
isolation as women, but
when you’re surrounded
by others like you, the
energy, support, and
empowerment become
transformative.”
→ Guenez with
her mother.
Page 21
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March 1, 2026 / ENTREPRENEUR.COM /
FOR ME, LAUNCHING A BUSINESS ISN’T JUST ABOUT COMMERCIAL SUCCESS OR MONEY. IT’S ABOUT
TAKING THAT STEP, OVERCOMING FEAR, AND UNLOCKING A NEW MINDSET. WE’VE HAD WOMEN LEAVE
ABUSIVE RELATIONSHIPS AND COMPLETELY CHANGE THEIR LIVES — NOT SIMPLY BECAUSE THEY STARTED
A BUSINESS, BUT BECAUSE THEY RECOGNIZED THEIR OWN POWER AND ABILITY TO TAKE RISKS.”
In the midst of enabling a
better quality of life for her
F Force community,
Guenez surmises that her
own definition of success
has also altered along the
way. “When I started, I
didn’t really have a clear
definition of success — I
thought it was the
traditional things: media
features, accolades, growth,
and making money,” she
says. “I achieved all of that
with my first business, and
it changed my perspective.
But today, success is
freedom — the ability to
spend time with family or
friends and do what I truly
enjoy. It’s also seeing real
impact on the people who
engage with my work. At
the same time, commercial
success still matters to me.
I want to make money
because it enables greater
impact. Impact without
commercial success isn’t
sustainable, and commer-
cial success without impact
is meaningless. For me,
success is doing work that
is both meaningful and
impactful.”
But while Guenez endeav-
ors to make the path easier
for other female entrepre-
neurs, it might be easy to
forget that she, too, is one
herself. Part of the reason
the very first educational
unit at F Force is related to
self care and strengthening
the mindset is because
Guenez is all too familiar
with the repercussions of
letting one’s mental health
stale. “I went through real
burnout after my first
business —it took me a
year and a half to recover—
so I understand how
serious it is,” she says.
“Often it’s less about not
having time and more
about the belief that
putting yourself first is
selfish. But you can’t pour
from an empty cup. When
you take time for yourself
— as an entrepreneur, a
mother, a woman — the
energy you gain amplifies
into the people around you.
The same applies to teams:
if you’re depleted, your
team will feel it too. So we
do a lot of mindset work
and share practical tools
people can experiment
with to find what works for
them and build sustainable
habits over time.”
As such, Guenez says she
uses a plethora of ways to
keep herself balanced amid
the peaks and troughs of
entrepreneurship. “There
are many tools, and every
entrepreneur eventually
discovers what works for
them. For me, faith and
prayer are central — they
ground me. I believe that
everything happens for a
reason, even if we don’t
understand it at the time,
and I try to live by that
principle. Alongside that, I
exercise mainly for my
mindset, meditate, and
sometimes journal. And
having a strong support
system — family and close
friends — is just as
important in keeping me
grounded.”
Guenez adds that the
person she turns to, more
than most, to seek such
inspiration is her mother. “I
call her my coach. She's the
person who keeps me
grounded through and
through.”
As Guenez now prepares
for the rest of 2026, she has
a simple goal driving her
every move: for the F Force
community to keep
growing. ““I hope our
programs —and even our
social media content— help
women realize how much
potential they already
have,” she declares. “It’s
about believing in it, then
seeking the knowledge,
mentorship, and doing the
work to unlock it. When
someone shifts their
mindset, their whole life
can change. I truly believe
women carry that power
within them.”
→ F-Force
connects women
entrepreneurs in a
peer community
built around
shared growth and
accountability.
Page 22
22 / ENTREPRENEUR.COM / March 1, 2026
Entrepreneur Middle East
Calls on GCC Business
Leaders to Share Crisis
Playbooks
Entrepreneur Middle East invites GCC corporate and business leaders to share how they
are protecting operations, managing teams, sustaining investor confidence, and identifying
opportunity amid disruption.
Page 23
23
March 1, 2026 / ENTREPRENEUR.COM /
A
s regional tensions continue to evolve,
businesses across the GCC are operating in
an increasingly complex and uncertain
environment.
Entrepreneur Middle East is inviting
founders, SME and large business leaders,
investors, and corporate executives across
the region to share how they are respond-
ing in real time to the shifting landscape.
We are seeking insights on business
continuity and risk preparedness, including
crisis response structures, remote operating
models, and contingency planning, as well
as the perspectives on shifts in consumer demand, from
spending reprioritization and contraction patterns to
sector-level resilience.
In addition, we are interested in how leadership teams are
managing internal operations during this period, includ-
ing strategic communication, team morale, security
considerations, mental health, and decision-making under
pressure. Perspectives on investor relations, including
transparent stakeholder communication, funding
resilience, and navigating changes in market sentiment,
are also welcome.
Founders are further encouraged to highlight any crisis-
driven opportunities they have identified across sectors.
Selected responses will be featured in an upcoming report
examining how the GCC’s entrepreneurial ecosystem is
adapting under pressure.
Submissions can be sent to tamara@bncpublishing.com
and aalia@bncpublishing.com.
Page 24
24 / ENTREPRENEUR.COM / March 1, 2026
Page 25
25
March 1, 2026 / ENTREPRENEUR.COM /
Page 26
26 / ENTREPRENEUR.COM / March 1, 2026
Into New Worlds
From 13-16 April 2026
Riyadh Exhibition and Convention
Center - Malham, Saudi Arabia
You’re One LEAP Away
Secure your pass now
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ON THE
FRONTLINE
OF
POWER
27
March 1, 2026 / ENTREPRENEUR.COM / 27
March 1, 2026 / ENTREPRENEUR.COM /
In a career defined by high-stakes interviews and
global turning points, Hadley Gamble reflects
on resilience, authenticity, and the discipline
required to lead — both on screen and beyond it.
by TAMARA PUPIC
Page 28
P
inning Hadley Gamble
down required a fair
amount of patience.
We met at the 1 Billion
Followers Summit in
Dubai in early January,
exchanged messages, and
made a plan. That plan
nearly dissolved during her
time in Davos for WEF
2026, resurfaced briefly
through a few hurried
emails from the World
Government Summit, and
finally came together when
she appeared on Zoom
from the sidelines of the
Microsoft AI Tour in
Riyadh, Saudi Arabia -
from there, she was
preparing to fly to the
Munich Security Confer-
ence.
“I’ll sometimes have two
weeks in one place, but
after about two weeks, I
start to feel restless. I joke
that I’m a bit of a Bedouin
now, I need to move,” she
says.
In her 20-year career as a
broadcast journalist,
Gamble’s dynamic and
entrepreneurial character
has rarely been suited to
confinement within a
television studio. Once,
she spent four years in the
anchor chair of a daily
show- and ultimately
found it limiting. “There’s
something inherently
inauthentic about a studio,
everyone is perfectly made
up, fixed in place,” she
says. “I always wanted to
be on the road, to be
moving. Being in person,
on location, has always
been better.”
Gamble is currently Chief
International Anchor at
Abu Dhabi-based IMI,
where she leads the
development of high-pro-
28 / ENTREPRENEUR.COM / March 1, 2026
THE TURNING POINT FOR ME WAS LEAVING WASHINGTON AND
COMING TO THE REGION. IT WAS CAREER-MAKING AND DEFINING.
IT SIMPLY WAS.”
↓ Hadley Gamble in conversation
with His Majesty King Abdullah II
bin Al-Hussein of Jordan.
Source: Hadley Gamble
→ Hadley Gamble
interviewing
President Vladimir
Putin on stage
during the Russia
Energy Week forum
in Moscow in
October 2021.
Source: Hadley Gamble
Page 29
29
March 1, 2026 / ENTREPRENEUR.COM /
“The region has
a strong story
to tell. It’s not
perfect, but it’s
significant. And if
you have a story,
you should tell it
yourself. No one
else should define
your narrative
for you.”
↓ Hadley Gamble reporting from Istanbul, Türkiye.
Source: Hadley Gamble
file interviews and original features across the group’s
portfolio of media brands. The position represents a
defining chapter in a career that began at ABC News and
Fox News in Washington, DC, where she covered the 2008
US presidential debates, election night,
and the inauguration of President
Barack Obama, before being fundamen-
tally redefined by her move to the Gulf
in 2009.
“The turning point for me was leaving
Washington and coming to the region,”
she says. “It was career-making and
defining. It simply was.”
Her colleagues in Washington ques-
tioned her decision to move, with one
senior editor suggesting the Gulf was
not the “real” Middle East. Yet, the then
27-year-old Gamble saw it differently,
viewing Abu Dhabi, Riyadh, and Doha
as emerging centers of power.
“In the early years, there was the whole
narrative about when we would hit peak
oil, green energy, and who was going to
control that. And I just thought it was
funny, like never count the Gulf out,” she
says. “First of all, they controlled the
energy of the world for a century, and
now they’re investing in green energy,
green hydrogen, and all these new technologies as well.
The data centers are an extension of their ability to be
farsighted enough not only to survive, but to thrive. So
they own the energy of now, and they’ll own the energy of
the future. I find that rather
brilliant.”
The UAE, particularly Dubai and
Abu Dhabi, has positioned itself as a
regional media hub, with broadcast
journalism becoming a fiercely
competitive, multinational arena.
Within that landscape, Gamble
distinguished herself by focusing on
the intersection of energy, geopoli-
tics, financial markets, and global
business, examining how political
and economic forces shape both
regional and global outcomes.
“Business leaders often prefer to stay
away from politics. They don’t want
controversy or complications with
governments, and it’s understand-
able,” Gamble says. “But in recent
years, geopolitics has moved to the
top of the crisis-management agenda
for CEOs and corporations. The
intersection of energy, politics, trade
wars, and government policy has
become central to business strategy,
and it has always interested me.”
Gamble adds that while programming demands often
shape coverage priorities, she consistently advocated for
editorial focus on the interdependence between geopoliti-
cal decisions and market outcomes. “I’ve fought to pursue
those stories because they have longevity, they have longer
legs,” she says. “They also allow you to build deeper
relationships with people in government and business.
Over time, they recognize your genuine interest in the
subject, and that leads to better conversations and more
meaningful interviews. It happens naturally when the
passion is real.”
Here, Gamble underscores that cultivating credibility
through face-to-face engagement in the GCC carried
particular significance as it influenced not only her editorial
access and outcomes, but also contributed to shaping
broader media narratives about the region. “In the early
years in the Gulf, many leaders were advised never to speak
to the press. I don’t think that was the right approach. If you
have nothing to say, then don’t do an interview—that’s fair.
But if you are a business or a government entity with a
message, you should be able to articulate who you are, what
you do, and what you stand for,” she says.
Page 30
30 / ENTREPRENEUR.COM / March 1, 2026
“Over time, there’s been a shift.
Leaders in the region are now much
more open to interviews and more
accepting of critical questioning.
They understand that constructive
pushback is not a personal attack.
There’s a clear difference between
thoughtful, critical journalism and
hostile attacks.”
Therefore, Gamble advises leaders
to avoid being “overly media-
trained,” arguing that “it is a shame
that, in an era that rewards authen-
ticity, governments and businesses
pay for advice that directly contra-
venes this.” She adds, “The region
has a strong story to tell. It’s not
perfect, but it’s significant. And if
you have a story, you should tell it
yourself. No one else should define
your narrative for you.”
Now, Gamble is well positioned to
offer guidance not only to leaders
and their communications teams,
but also to journalists — sharing
insights into the craft behind her
meaningful reporting. “Read
everything, talk to everybody, ask
people what they want to know
from these people,’ she says. “Also,
simple questions usually get the
most telling answers. They are the
story, how they think, feel, look,
speak. Don’t get in the way of that
- amplify it.”
Another — and, in her view, even
more important — piece of advice is
simple: “Keep talking, keep
moving.” She says, “Sometimes,
someone will say something so
egregious or outrageous that you
can’t quite believe it, so you try to
keep your composure. Occasionally
you’ll laugh, because it’s human.
And I think, thankfully, audiences
are looking for authenticity now,
rather than a very wooden, dry,
down-the-middle broadcast. That
style is fading, and it’s much more
interesting to watch something that
feels real.
“It’s your job to get as much out of
them as you can in a very limited
amount of time. You never know
how long the interview will be, and
it’s not guaranteed you’ll get
anything usable. So you have to be
laser-focused and keep moving.
Otherwise, you miss the opportu-
nity, and it doesn’t come around
again.”
Hadley frequently hosts high-level
international panels with some of
the most influential figures in
politics and business, including at
the previously mentioned World
Economic Forum in Davos and the
Munich Security Conference. Career
highlights also include opening the
2022 NATO Summit in Madrid
with an interview with NATO
Secretary General Jens Stoltenberg
and moderating Saudi Arabia’s first
women’s business forum.
Central to her mastery in moderat-
ing panels, she explains, is the
“
↑ Hadley Gamble interviewing Saad Hariri
during his tenure as Prime Minister of Lebanon.
Source: Hadley Gamble
In the early years in the Gulf, many
leaders were advised never to speak
to the press. I don’t think that was the
right approach. If you are a business or a
government entity with a message, you
should be able to articulate who you are,
what you do, and what you stand for.”
Page 31
31
March 1, 2026 / ENTREPRENEUR.COM /
ability to bring the audience along with her — a
skill that depends on understanding who they are
and what resonates with them. “A World Govern-
ment Summit audience is completely different
from an ADIPEC audience in oil and gas,” Gamble
explains. “All that the latter wants to know is how
the global situation is going to impact their product
and their profit. Whereas at the World Government
Summit, it’s more big-picture and esoteric — what’s
going to drive the next green revolution, the next
big idea, OpenAI, or whatever comes next.”
No account of Gamble’s career to date would be
complete without reference to her widely covered
panel with Russian President Vladimir Putin at
Russian Energy Week in Moscow. It effectively
made Gamble, then an anchor at CNBC, the last
Western journalist to interview him before the
outbreak of the war in Ukraine. Putin firmly denied
that Russia was using energy as a political weapon
amid Europe’s mounting gas crisis. “It was in
October 2021 which made it a particularly
interesting moment,” Gamble recalls. “Russians
had already started restricting the amount of gas
↑ Hadley Gamble
filming an on-location
interview in Saudi
Arabia.
Source: Hadley Gamble
↑ Hadley Gamble on board the USS Abraham
Lincoln, a US aircraft carrier, somewhere in
the Indian Ocean in 2019.
Source: Hadley Gamble
allowed through the pipelines to
Europe, and European gas prices were
spiking. There was still some question
over whether he would invade Ukraine,
but the 90,000 troops hadn’t yet been
positioned at the border, so the focus
was more on gas prices at the time.”
“In those days before the invasion,
many people, including me, still didn’t
think he would go through with it,” she
continues. “I assumed the economic
cost of leaving the global financial
system would be too high. Why
accelerate becoming economically
dependent elsewhere? But I think
many underestimated his determina-
tion around NATO expansion and his
belief that his concerns weren’t being
taken seriously.”
In the months leading up to the
invasion of Ukraine, Gamble immersed
herself in the story, cultivating close
relationships with Ukrainian sources
and reporting extensively from the
ground. “I actually flew myself to a
meeting between the Ukrainian
Over time, there’s been a shift. Leaders in the
region are now much more open to interviews
and more accepting of critical questioning. They
understand that constructive pushback is not
a personal attack. There’s a clear difference
between thoughtful, critical journalism and
hostile attacks.”
“
Page 32
32 / ENTREPRENEUR.COM / March 1, 2026
Foreign Minister and the NATO
Secretary General, whom I had
known and interviewed for years,” she
says. “Most people had already gone
on Christmas break, the management
wasn’t particularly interested in the
interview, but I insisted on going. I
paid to fly there myself, and they
rented basic equipment for me.”
“I secured two interviews that I did at
5:30 in the morning in a poor hotel
setup, with mismatched cameras,”
Gamble recalls. “One was with the
Ukrainian Foreign Minister Dmitro
Kuleba who warned that Ukraine
would end up fighting Europe’s war
on its own territory which, of course,
is what happened.The interview
turned out to be incredibly prescient.
What he described unfolded almost
exactly as he said it would.”
She continued to report on the
Russia-Ukraine conflict, including a
high-profile interview with NATO
Secretary General Jens Stoltenberg.
However, despite the time she had
invested on the ground in Ukraine
prior to the invasion, CNBC ultimate-
ly chose not to assign her to cover the
outbreak of the war. “I was told, quite
bluntly, ‘We don’t send business
journalists to cover wars.’”
By that stage, after months on the
road, she had chosen to briefly step
back. Yet when the invasion began,
she was immediately on the phone
with Ukraine’s Foreign Minister in
what became the first interview with
a Ukrainian official on Western
media following the outbreak of the
war. “The channel started taking me
live across various programs. I called
my boss to ask to go to Russia. For
some reason, it didn’t fully register
that Russia might be just as danger-
ous, if not more so, given press
freedom concerns. But I didn’t care
about that. I just wanted to be where
the story was unfolding.”
She boarded one of the last flights
into Russia before the airspace closed
and proceeded to report live for two
consecutive weeks across US
programming and international
broadcasts. “It was a fragile atmo-
sphere in Moscow. US companies
were announcing their exits, and
people were cautious about what they
said. At one point, I was broadcasting
from Moscow while the Ukrainian
foreign minister was speaking from
an undisclosed location in Ukraine.
In television terms, those are the
moments when you feel completely
inside the story,” Gamble says.
“But after about ten days, the
pressure intensified. There were
instructions not to call it a war or to
avoid using certain words. I said we
wouldn’t conduct interviews if we
couldn’t use real words. Ultimately,
I was never
going to be
the prettiest
or the
smartest,
but I worked
the hardest.
If you do
that, even
in corporate
media, that’s
hard to take
away from
you. ”
“
Page 33
33
March 1, 2026 / ENTREPRENEUR.COM /
we decided to pull out. It
was an intense and
extraordinary period.”
With this track record of
high-impact television
journalism, Gamble is
well positioned to assess
the state of today’s media
landscape. In her view,
audiences now expect a
multiplatform, on-de-
mand experience — and
while traditional televi-
sion in its old form may be
fading, the appetite for
quality-driven content
remains strong. She adds,
“I think diversity of voices
has to be actively pushed.
In traditional media,
simply having people from
different places doesn’t
automatically mean you’re
getting different perspec-
tives. If everyone was
trained in the same
institutions and thinks in
the same way, the
narrative won’t necessarily
change. True diversity is
about diversity of thought
and worldview, not just
background.”
Drawing on her experi-
ence, Gamble believes that
success in television starts
with authenticity. ”The
networks have a tendency
to produce presenters who
look the same, sound the
same, and are inter-
changeable,” she says.
“From a management
perspective, that can feel
efficient: if one person
leaves, another can step in
and replicate the same
style. But that uniformity
doesn’t necessarily
resonate with audiences.
Over the past decade or
more, what has truly
connected with people are
distinct personalities.
Whether audiences agree
or disagree with them,
those are the individuals
who stay with you. They
feel memorable because
they’re not interchange-
able.”
But, Gamble adds, success
in television ultimately
rests on hard work. “I was
never going to be the
prettiest or the smartest,
but I worked the hardest,”
she says. “If you do that,
even in corporate media,
that’s hard to take away
from you. Be the one who
works the hardest and
stays until the job is done.
Even if you’re not the
favored reporter, people
recognize reliability. These
days, that matters even
more. Newsrooms are
smaller. There aren’t
enough people to do the
work. You can’t just be a
figurehead—you have to
show up and deliver.”
Her future plans include
On the Record interviews,
which are traditional,
high-level conversations
with major CEOs and
global newsmakers that
will run across all IMI
platforms, as well as the
Reality Check with Hadley
Gamble podcast, featuring
exclusive, in-depth
discussions.
In conclusion, Gamble
reflects on her career with
a sense of grounded clarity
about what she has built so
far. “I know who I am as a
journalist. I don’t feel the
need to want someone
else’s career or trajectory,”
Gamble says. “Part of that
comes with age, of course,
but it’s also experience.
Once you’ve put in the
work and achieved what
you set out to do, there’s a
stabilizing feeling that
comes with it. Accomplish-
ment isn’t external — it’s
internal. You know when
you’ve earned it.”
“Especially for women, I
think that confidence
changes how decisions are
made,” she adds. “They
become more balanced,
more grounded. You
operate from a position of
strength rather than
comparison. You can
appreciate what others are
doing without feeling
diminished by it.
“Moving to the GCC region
was part of that evolution
for me,” Gamble concludes.
“I’ve been fortunate to
work across different
markets and environ-
ments, and I believe
growth and reinvention
are healthy. Progress and
evolution are good for all
of us.”
BE THE ONE WHO WORKS THE HARDEST AND STAYS UNTIL
THE JOB IS DONE. EVEN IF YOU’RE NOT THE FAVORED REPORTER,
PEOPLE RECOGNIZE RELIABILITY.”
Page 34
34 / ENTREPRENEUR.COM / March 1, 2026
34 / ENTREPRENEUR.COM / March 1, 2026
↑ Fadie Musallet is
the founder of
FadieCakes, Em Fadie,
One Of Us, and The
Giving Family
Page 35
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March 1, 2026 / ENTREPRENEUR.COM /
F
adie Musallet is today the
owner of a number of
business ventures
including FadieCakes, a
Bundt cake brand
running a year-round “Buy
One, Feed One” campaign via
Careem and pop-ups; Em
Fadie, which offers heritage-
driven Palestinian olive oil
with proceeds supporting
families in need; The Giving
Family, a UAE-based
non-profit supporting labor
workers and vulnerable
families through donations
and community campaigns;
and most recently, One Of Us,
which is an ultra-luxury Al
Quoz event space for curated
brand experiences. “But I
didn’t reach here following a
traditional entrepreneurial
path,” Musallet says. “My
education gave me discipline,
but most of my learning came
from life, work, and experi-
ence. Growing up, I watched
my mother raise five children
on her own after my father
passed away. That taught me
resilience, gratitude, and
responsibility early on. I never
set out to build companies for
status. I wanted to create
value and solve real problems.
Every venture started from a
genuine need I saw. Across all
my businesses, my vision is
simple: build sustainable
platforms that serve people,
create opportunities, and give
back more than they take.”
Indeed, ensuring tangible
social impact is the common
thread that connects all of
Musallet’s brands. As such,
within a few minutes of
speaking with Musallet it
becomes clear why “giving is
the new rich,” is a phrase the
Palestinian-American often
uses in his conversations. “I’ve
always been this way,” he says.
“My values haven’t changed.
What did change was my
environment. At one point, I
was around the wrong crowd,
and I made a conscious
decision to surround myself
with people who carry the
same values and purpose as I
do. I’ve never been materialis-
tic. You can have all the
money in the world, but it
doesn’t bring real fulfillment.
Success without purpose feels
empty. Seeing hardships up
close always reminds me that
impact matters more than
image. Since then, every
decision I make is guided by
one question: Does this help
people? If it doesn’t, I walk
away.”
Musallet’s very first entrepre-
neurial foray was therefore
The Giving Family, which he
launched a decade ago in
2016. A UAE-based organiza-
tion dedicated to helping blue
collared workers in the
THE ART
OF GIVING BACK
PALESTINIAN-AMERICAN ENTREPRENEUR FADIE MUSALLET SHARES HOW HE HAS
EMBEDDED PHILANTHROPY AND SOCIAL RESPONSIBILITY INTO HIS BUSINESSES WITHOUT
COMPROMISING SUSTAINABLE GROWTH../ by AALIA MEHREEN AHMED
country, The Giving Family
through regular meal
donation drives as well as
other services that are
designed to help those in
need during times of crisis.
“Donations come from
volunteers, corporate
sponsorships, and commu-
nity campaigns,” Musallet
explains. “The mission is
simple: provide dignity,
support, and hope where it’s
needed most.”
EVERY VENTURE
STARTED FROM A
GENUINE NEED I
SAW. ACROSS ALL
MY BUSINESSES, MY
VISION IS SIMPLE:
BUILD SUSTAINABLE
PLATFORMS
THAT SERVE
PEOPLE, CREATE
OPPORTUNITIES, AND
GIVE BACK MORE
THAN THEY TAKE.”
“
Page 36
36 / ENTREPRENEUR.COM / March 1, 2026
→ ↓ Andrea Bocelli (right)
and his wife Veronica
Bocelli (left) in
KatyaKovtunovich tunics.
← Hollywood actress
Lindsay Lohan
wearing a Katya
Kovtunovich dress.
WE’VE
DISTRIBUTED
OVER ONE
MILLION MEALS
TO LABOR
WORKERS.
BUT THE REAL
IMPACT IS
PERSONAL. IT'S
IN THE SMILES,
GRATITUDE,
AND DIGNITY
RESTORED. ONE
WORKER ONCE
TOLD US IT WAS
THE FIRST TIME
IN MONTHS
SOMEONE HAD
ASKED HOW HE
WAS DOING.
MOMENTS LIKE
THAT REMIND
ME WHY WE DO
THIS.”
“
sold,” Musallet explains.
“Our brand welcomes
everyone.. all ages! Living
by our motto: “Cake brings
us together.” Revenue
comes through Careem
delivery and pop-ups
throughout the year, with
seven signature flavors and
monthly featured flavors
available for a limited time.
Meanwhile, Em Fadie
offers pure olive oil
hand-pressed in my
mother’s backyard in
Palestine. It’s for anyone
who appreciates quality,
heritage-driven products.
Sales are made via delivery,
with a portion of proceeds
supporting families in need
in Palestine.”
With Em Fadie, however,
Musallet gets a chance to
highlight the resilience and
beauty of his Palestinian
heritage. “For me, success
isn’t just financial; it’s
about how many lives we
touch and how responsibly
we use our platform,
especially in a world facing
so much hardship and
injustice,” he says. “With
Em Fadie, this responsibil-
ity feels deeply personal.
Our olive oil comes from
my mother’s backyard in
Palestine, hand pressed
and rooted in generations
of tradition. It represents
resilience, heritage, and
dignity. Sharing that with
the world isn’t just
business. It's honoring
where I come from and
“The Giving Family has
been one of the most
meaningful parts of my
life,” he continues. “We’ve
distributed over one
million meals to labor
workers. But the real
impact is personal. It's in
the smiles, gratitude, and
dignity restored. One
worker once told us it was
the first time in months
someone had asked how
he was doing. Moments
like that remind me why
we do this.”
It is this same sentiment
that Musallet carried
forward when he launched
Em Fadie in 2024 and
FadieCakes in 2025.
“Focused on Bundt cakes,
FadieCakes combines
indulgence with impact
through our year-round
“Buy One, Feed One”
campaign, feeding labor
workers with every cake
↑ Musallet with
Huda Beauty founder
Huda Kattan.
Page 37
37
March 1, 2026 / ENTREPRENEUR.COM /
what I stand for. Every
bottle reminds me that my
work must always mean
more than profit.”
But Musallet is also quick
to address that showcasing
his homeland’s culture
isn’t a business shtick.
“There are a lot of people
who want to advertise
Palestine because it gets
them eyeballs now,” he
laments. “But my
Palestinian roots are who I
am; not a marketing
strategy. They taught me
resilience, dignity, and
generosity. These values
guide how I lead and grow.
As we scale, I focus on
staying honest, respectful,
and rooted in truth.
Growth means nothing if
you lose yourself. And I
believe success and
integrity can coexist with
accountability, transpar-
ency, and humility. Money
is a tool. It can grow ego,
or it can grow impact. I
choose impact!”
In staying true to his
vision, Musallet has built
an impressive network of
connections over the years.
At The Giving Family, he’s
had the opportunity to
partner with Hollywood
star Terry Crews and
Kevin Hart. Crews, in fact,
was a part of one of The
Giving Family’s Iftaar pack
distributions during
Ramadan last year,
notably having delayed his
flight back home to be a
part of the meal drive.
Earlier this year, when
MORE THAN ANYTHING, I WANT MY SON TO BE PROUD … NOT OF WHAT I OWN, BUT OF HOW I
LIVED. I HOPE PEOPLE REMEMBER THAT I BUILT SUCCESSFUL BUSINESSES WITHOUT LOSING
MY HUMANITY.”
renowned beauty
entrepreneur Huda
Kattan launched a new
line of Huda Beauty
Easy Bake loose baking
and setting powder,
FadieCakes was an
official part of the event,
where the brand’s
bundtkins —bite-sized
versions of its signature
bundts— emerged as fan
favorites. He’s also been
a cast member of
Netflix’s popular reality
show Dubai Bling.
“Partnerships have been
key in amplifying
impact, but we are very
selective with who we
work with,” Musallet
says. “We don’t collabo-
rate with influencers; we
work with people who
influence, people who
use their platform to
create real, lasting
change in the world.
That applies to both my
business and The Giving
Family. Collaborations
with Huda Beauty, Kevin
Hart, and Terry Crews
weren’t about visibility
or trendiness, they were
about joining forces with
people who share our
purpose, who care about
making a meaningful
difference, and who can
help us touch lives on a
larger scale. When you
align with people who
genuinely care, the
impact grows far beyond
what one person or one
company can do alone.
That’s what makes
partnerships truly
powerful.”
As Musallet now moves
into 2026, he hopes the
impact of his work is felt,
first and foremost, by his
now two-year-old son,
Hessan. “More than
anything, I want my son
to be proud … not of
what I own, but of how I
lived,” he says. “I hope
people remember that I
built successful
businesses without
losing my humanity. I
want him to grow up
seeing that his father
chose kindness over
convenience, integrity
over shortcuts, and
service over ego.
Inshallah he learns that
true success is measured
by how you treat people
when no one is watching.
If my work continues
helping others long after
I’m gone, and if my
values live on through
him, that’s real legacy.”
↑ American actor
Terry Crews at The
Giving Family’s Iftaar
pack distributions
during Ramadan 2025.
↑ The Giving Family is a
UAE-based non-profit
dedicated to restoring
dignity to labor workers
and families in need.
Page 38
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Page 39
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March 1, 2026 / ENTREPRENEUR.COM /
From Vision to Validation:
5 Hard-Won Lessons as a
Female Co-Founderby LARA VARJABEDIAN
Page 40
40 / ENTREPRENEUR.COM / March 1, 2026
W
hen I first had the
idea that would
later become
UBQT, it was
2014.
I was travelling constantly
for work. I had lived in
multiple cities, built a global
circle of friends, and
developed an international
professional network. And
yet, despite being “con-
nected,” I felt disconnected.
I rarely knew who was in
which city, who was visiting
where, or when our paths
might cross.
The problem felt obvious
to me. But I didn’t start.
At the time, social media
was already shifting from
connection to content,
though nothing like today.
When I shared the idea, the
response was predictable:
“How will you compete with
LinkedIn? With Facebook?”
The doubt was enough to
silence the spark.
Looking back, the issue
wasn’t the market, it wasn’t
the competition, it was the
timing. It was too early then
to start what is today UBQT.
I didn’t yet have the
startup scars, emotional
resilience, ecosystem
awareness, or instinct for
timing required to build
something ambitious. So
when the idea resurfaced
years later through recon-
necting with my co-found-
ers, I was finally ready… and
so was the market signalling
that social media is now all
media, that we experience a
digital fatigue, a need of
human connections away
from the noise.
}Lesson 1: Trust Time
In the startup world, there’s
constant pressure to move
fast, launch fast, win fast.
But ideas are like seeds. If
you take the time to learn
how to plant them properly,
the harvest will be stronger.
Between 2014 and
launching UBQT years later,
I unknowingly built the
toolkit I would eventually
need, through corporate
leadership roles, startup
exposure, strategic partner-
ships, and hard lessons
across industries and
continents.
If you have an idea but feel
“not ready,” it doesn’t mean
the idea is wrong. It might
mean you’re still becoming
the person capable of
building it. But there is a
nuance: don’t hide behind
“not ready” when the truth
is fear. I always think you
can build that person along
the way.
I often tell young found-
ers: spend time in the
corporate world first. Learn
structure. Learn gover-
nance. Most importantly,
learn human behaviour,
who puts the company first,
who puts ego first, who
thinks collectively, who
thinks individually.
The startup world is
creative chaos and it’s
exciting but without
foundations, chaos can
swallow you.
Trust time. It prepares you
quietly. It’s about connect-
ing the dots, the way Steve
Jobs once described, but
only in hindsight.
When we finally launched
UBQT, I assumed clarity of
problem would automati-
cally translate into growth.
It didn’t. Network busi-
nesses are brutal. No one
joins a platform to be alone.
People join because others
are already there.
Breaking the network
effect isn’t a marketing
challenge. It’s a behavioral
one. We had to rethink
everything.
}Lesson 2: Focus on What
Moves the Needle
Two months after launch, I
realized we had to stop
focusing on individual users
and start focusing on
communities.
We built a community
feature allowing members
of the same group to
automatically be connected
inside UBQT. Instead of
asking one person at a time
to join, we partnered with
alumni groups, conferences,
and corporate teams.
People didn’t join into
emptiness. They joined into
belonging.
That shift changed
everything. It also forced me
to lean into my real
strengths: B2B and
relationships.
My background in
partnerships, go-to-market
strategy, and negotiation
became our growth engine.
I realized something
powerful:
Technology opens the
door.
Trust is what gets people
to walk through it.
For founders, your unfair
advantage may not be code
or capital. It may be your
‘T/Lessons
↓ Lara Varjabedian presented
UBQT to H.H. Sheikh Hamdan bin
Mohammed bin Rashid Al
Maktoum, Crown Prince of
Dubai, during GITEX 2025.
Page 41
41
March 1, 2026 / ENTREPRENEUR.COM /
ability to build authentic
human relationships. In the
early days, interpersonal
capital matters more than
financial capital.
Building a startup also
changes how you see
people. There are two
kinds: those who extend a
hand and those who quietly
pull it away.
Some will surprise you
with generosity, introduc-
tions, advice, and energy.
Others, including people
you expected to support
you, will offer nothing more
than a polite nod.
At first, that realization
hurts, but you get used to
it. I’ve had founders ask
me, “Did you experience
this when starting UBQT?”
The answer is yes. It’s a
pattern. Some don’t believe
you can make it. Others
simply don’t want you to.
}Lesson 3: Protect Your
Energy
Entrepreneurship is an
emotional marathon. You
cannot waste energy
chasing validation from
people who don’t want to
see you grow.
Focus on the builders.
The believers. The ones
who support you without
being asked. Ignore the
rest.
Especially as women in
business, we are often
conditioned to over-ex-
plain, over-prove, over-
convince. But you don’t
need everyone. You need
the right few.
Over time, another truth
becomes clear: nothing
matters more than the
mission, not ego. not
rejection, not outside
opinions from people who
don’t understand what
you’re building.
There will be moments
when investors don’t “get
it.” When someone says,
“This will never work.”
When doors close.
You have two choices: let
it get under your skin or
stay anchored.
}Lesson 4: Anchor in Your
Mission
Your mission is your
compass. If you are solving
a real problem, one you
deeply understand, your
job is not to convince
everyone. Your job is to
keep moving.
I learned to separate
signal from noise. User
feedback is king, construc-
tive feedback is gold and
ego-driven commentary is
distraction.
Founders must become
emotionally disciplined:
sensitive enough to listen,
strong enough to filter.
Then comes the hardest
part: patience. Slow
traction, repeated pitches,
endless iterations, invisible
work.
It can feel like nothing is
happening… until sud-
denly, something shifts.
Early adopters become
advocates. Unexpected
brands call. Opportunities
compound.
What looks like overnight
success is built on months,
often years of consistency.
}Lesson 5: Persistence and
Passion Win — Quietly
Hard work is not glamor-
ous.
UBQT was never about
“having a startup” to boost
my ego or “playing the VC
game.” It was born from
conviction, from the belief
that digital connection had
lost its human core, and
that this problem would
only intensify.
In my view, passion
differentiates startups
building something truly
unique and impactful from
those that are simply
businesses.
It’s answering feedback at
midnight. Refining
endlessly. Adjusting
strategy without losing
vision. Staying present
when results are slow.
You live and breathe your
idea. You test it in real
conversations. You fail,
adjust, build again and one
day, momentum shifts.
Persistence often looks like
stubbornness, until it works.
On this International
Women’s Day, I reflect not
on funding milestones or
partnerships, but on
evolution.
The 2014 version of me
had the vision. The 2026
version of me has the
resilience, the expertise, the
network. If I could
summarize the journey in
one sentence, it would be
this: Build yourself while
you build your company.
Because startups are not
just products, they are
mirrors.
If you protect your energy,
build real relationships,
anchor yourself in mission,
and trust time eventually,
time meets you halfway.
And when it does, you’ll
be ready.
Lara
Varjabedian is
co-founder and
CEO of UBQT, a
UAE-built
AI-powered platform
designed to turn digital
networks into meaningful
real-life connections. She
brings global experience
across corporate leadership,
startups, and venture
innovation, with deep
expertise in insurtech and
healthtech. Varjabedian holds
a European Master's degree
in Finance and spent over 13
years in insurance at
Generali Group and Coface,
working across EMEA, the
Americas, and APAC.
Her entrepreneurial journey
began with Prenetics, Hong
Kong's first unicorn to IPO
on Nasdaq, where she helped
introduce genomics to
European insurers. Focusing
on emerging technologies, she
later founded Kojo and
co-founded Thought On
Paper (TOP), supporting
early-stage startups. She
co-founded UBQT alongside
Jonathan L. Hasson and I.Q.
Sayed.
IF I COULD SUMMARIZE THE JOURNEY IN ONE SENTENCE, IT WOULD BE THIS: BUILD
YOURSELF WHILE YOU BUILD YOUR COMPANY.”
Page 42
42 / ENTREPRENEUR.COM / March 1, 2026
The Leadership
Ripple That
Customers
Feel
C
ustomer experience is often measured
by visible factors such as vehicle
quality, booking speed, transparent
pricing, and quick service turnaround
in the mobility sector. Yet one of the
biggest influences on how customers
actually feel about a brand often goes
unnoticed. Leadership behavior, the
way leaders communicate, build trust, and shape
workplace culture, plays a powerful role in how
employees perform and, ultimately, how customers
experience the brand.
by RAHUL SINGH
F
or globally established mobility
companies operating in competitive
markets like the UAE, leadership today
extends far beyond operational oversight.
It plays a defining role in setting the
internal environment that enables
employees to perform at their best. This
"inside-out" approach to leadership
recognises that customer experience starts with how
one leads people.
Leadership as the Foundation of Customer Experi-
ence
Leaders shape every customer interaction by the
decisions they make internally, often long before a
customer enters a branch or completes a booking. Our
choices influence employee confidence, engagement,
and accountability. When leaders provide clear
direction and act consistently with organisational
values, teams are better equipped to deliver reliable and
high-quality service.
Workplace insights across the UAE continue to
highlight the influence leaders have on employees'
professional lives. In service-led industries such as car
rental, this influence becomes particularly significant.
Frontline teams are the face of the brand, and their
behaviour reflects the environment leadership creates.
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March 1, 2026 / ENTREPRENEUR.COM /
Engaged employees are more
attentive, more responsive, and more
willing to take ownership of customer
needs. Where leadership lacks clarity
or alignment, service inconsistency
often follows, which directly affects
customer trust and loyalty.
Culture, Trust, and Performance
One builds a positive workplace
culture on trust and transparent
communication. Leaders who
communicate openly by sharing
context behind decisions and
encouraging dialogue foster
significant alignment across teams.
This clarity reduces friction, improves
collaboration, and reinforces
accountability.
Trust also enables performance.
When employees feel trusted, they are
more confident in taking initiative
and adapting to change. This trait is
particularly relevant in the
automotive and mobility sector, where
customer expectations, technology,
and operating models continue to
evolve rapidly.
Equally important is creating
environments that support learning.
Progressive leaders understand that
improvement requires space for
experimentation. A culture that
prioritises learning over blame allows
teams to refine processes, improve
service quality, and respond more
effectively to customer expectations.
The Expanding Responsibility of
Leaders
Leadership responsibilities have
broadened significantly in recent
years. Employees increasingly seek
purpose, development, and alignment
with organisational values. Leaders
must therefore create environments
that motivate teams to stay engaged
and committed.
This responsibility goes beyond
performance metrics. It includes
recognising contributions, supporting
professional growth, and consistently
demonstrating values in day-to-day
decisions. Leaders who invest in
people build stronger emotional
connections between employees and
the organisation.
When employees feel supported and
valued, the impact is reflected
immediately in customer interactions.
Confidence, professionalism, and
empathy become part of everyday
service delivery, strengthening the
brand's reputation over time.
Leading from the Inside Out
Inside-out leadership shifts the focus
from external customer initiatives to
internal culture-building. Rather than
viewing customer experience as a
standalone function, leaders recognise
it as the outcome of strong internal
alignment.
In a sector increasingly shaped by
digital transformation, this approach
is critical. Technology can streamline
processes, but it cannot replace
human judgment, reassurance, or
accountability. Customers continue to
rely on people, particularly when
challenges arise.
Organisations grounded in a strong
internal culture are also more
resilient. They adapt more effectively
to market changes without
compromising service standards,
ensuring consistency even during
periods of growth or transformation.
A Continuous Ripple Effect
Leadership behaviour creates a ripple
effect that keeps moving. Strong
leadership shapes a positive culture,
which in turn boosts employee
engagement, and engaged employees
deliver better customer experiences.
In the automotive and mobility
sector, where service quality is
becoming a key differentiator,
leadership plays a decisive role.
Organisations that lead from the
inside out are better positioned to
deliver consistent, high-quality
customer experiences because they
invest in their people first and allow
excellence to follow naturally.
When senior leaders lead through
both their behaviour and their
strategy, customer excellence becomes
part of everyday operations rather
than just an ambition.
Rahul Singh is the
Managing Director of the
Car Rental Division at AA
Al Moosa Enterprises,
overseeing the prestigious
brands Thrifty and Dollar Car Rental in
the UAE and Oman. With more than 25
years of experience in the car rental and
transportation industry, Singh has been
the driving force behind the company’s
evolution into a market leader. His
strategic vision, coupled with his
exceptional business acumen, has shaped
the company’s path to success, setting new
industry benchmarks and solidifying its
position as the top car rental providers in
the region. Singh’s professional journey
with AA Al Moosa Enterprises began in
1997, where he quickly became known for
his ability to drive growth and
innovation. Under his leadership, the
company has expanded its fleet,
improved customer service, and increased
market share, all while maintaining a
focus on operational excellence and
profitability. The company grew from a
#7 position in the market in 1997 to #1 in
just seven years, and holds the position
till date. Holding a Master’s degree in
Management, with a major in
Marketing, and a Bachelor’s in
Economics, Singh combines academic
expertise with practical experience to
navigate complex business challenges.
A CULTURE THAT PRIORITISES LEARNING OVER BLAME ALLOWS
TEAMS TO REFINE PROCESSES, IMPROVE SERVICE QUALITY, AND
RESPOND MORE EFFECTIVELY TO CUSTOMER EXPECTATIONS.
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The City in One App:
Why Integrated Mobility Will Define the Future of
Urban Life by DANIIL SHULEYKO
‘T/Mobility
F
or residents, expectations are
straightforward. People don’t
want to juggle apps,
platforms, or providers just to
move around their city. They
want one smooth journey
from A to B. Integrated mobility responds
to that expectation by reducing friction —
replacing fragmented steps with a single,
coherent flow. Demand for this approach is
already evident. According to Oliver
Wyman, 84 percent of users say they would
even be willing to pay more for integrated
smart mobility services.
This shift is happening globally. The
mobility-as-a-service market is expected to
more than triple by 2032, as cities and
users move away from isolated solutions
toward connected urban ecosystems. What
was once seen as convenience is increas-
ingly becoming a baseline expectation.
I’ve seen this transition up close in
markets that moved early toward integra-
tion. Kazakhstan offers a telling example.
There, urban services that were once
scattered across multiple platforms — pub-
When I think about the
future of cities, I don’t
picture shiny buildings
or futuristic trains. I
see something far less
visible, but far more
important: the digital
fabric that holds urban
life together.
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March 1, 2026 / ENTREPRENEUR.COM /
lic transport schedules,
on-demand mobility, traffic
signaling, and everyday
logistics — we have
consolidated into a single
app. The significance is not
the number of features, but
the behavioral shift it
enables. Planning a journey
becomes one continuous
action instead of a series of
workarounds. At scale, this
kind of consolidation
changes how people
experience their city — and
how cities understand
movement in real time.
Hidden backbone
What makes this possible is
something most people
rarely think about: maps.
Not maps as static navigation
tools, but as a living digital
backbone connecting
vehicles, roads, and traffic
systems. When this layer is
strong, data from buses,
taxis, scooters, and traffic
lights doesn’t just coexist —
it reinforces itself, creating a
live, shared picture of urban
mobility.
This is where many
mobility systems fall short.
Most rely on third-party
maps built for basic routing,
not for operating cities in
real time. Integrated mobility
requires much more:
lane-level precision, constant
updates, telemetry ingestion,
and the ability to merge
public and private data
streams. Without this
foundation, seamless
mobility remains theoretical.
With it, the city begins to
function as a coordinated
system rather than a
collection of disconnected
services.
The measurable gains
Once that backbone is in
place, the potential extends
well beyond everyday
transport. New forms of
shared mobility can be added
quickly. Traffic can be
managed dynamically,
preventing congestion before
it forms. Emergency and
municipal services can
respond faster because they
operate on the same
real-time data as the rest of
the city.
The impact becomes
clearest in these critical
services. In Kazakhstan and
Uzbekistan, for example, we
helped integrate emergency
response systems to the
same real-time mobility
infrastructure used for
everyday transport.
Residents gained visibility
into estimated arrival times,
reducing uncertainty during
emergencies, while
AI-assisted call handling
helped ease pressure on
dispatch centers. As a result,
repeated ambulance
requests fell by 35 percent
— a signal of how transpar-
ency and coordination can
improve both efficiency and
public trust, even beyond
mobility itself.
This kind of integration
also changes the equation for
governments. A unified
digital platform is signifi-
cantly more cost-efficient
than maintaining multiple
parallel systems with
separate vendors, contracts,
and support structures. It
allows new services to be
launched faster, scaled more
easily, and adapted as urban
needs evolve.
The broader benefits are
equally compelling.
Integrated mobility supports
cleaner air, shorter com-
mutes, better accessibility,
and more efficient energy
use. In GCC cities, McKinsey
estimates that smart
mobility solutions could
reduce commuting
times
by 15 to 20 percent and cut
pollution by around 12
percent. Cities that can
respond to road conditions
in real time are also better
prepared for disruptions —
whether daily traffic
incidents or larger-scale
crises.
The cities that will lead
The cities that will lead the
next decade will not be
defined by the size of their
fleets or the height of their
towers. They will be defined
by their ability to integrate
— to turn fragmented
systems into seamless
journeys. Across markets,
one pattern is clear: the real
foundation of future urban
life is not concrete and
steel, but the infrastructure
of maps, data, and
integration. Cities that
invest in this digital
backbone will not only
improve livability and
sustainability; they will
build the resilience and
efficiency required to
compete on a global stage.
Daniil
Shuleyko is the
CEO of Yango
Group.
ONCE THAT BACKBONE IS IN PLACE, THE POTENTIAL EXTENDS WELL
BEYOND EVERYDAY TRANSPORT. NEW FORMS OF SHARED MOBILITY
CAN BE ADDED QUICKLY. TRAFFIC CAN BE MANAGED DYNAMICALLY,
PREVENTING CONGESTION BEFORE IT FORMS.
Page 46
46 / ENTREPRENEUR.COM / March 1, 2026
AS I BRIDGE MY BRITISH
UPBRINGING WITH MY MIDDLE
EASTERN HERITAGE, I REALIZE I’M
DOING MORE THAN JUST MOVING
A COMPANY. I’M PROVING THAT
WHEN YOU STAY TRUE TO YOUR
ROOTS AND LEAD WITH EMPATHY,
THE WORLD HAS NO BORDERS. FOR
THE FIRST TIME IN MY CAREER, THE
BRIDGE IS COMPLETE.”
‘T/Talent
Why the UK’s
Tech Talent
is Finding
its Heart in
Dubai
In London’s financial circles, they’re calling it
the “Billionaire Flight”, but where does talent
leave to and what environment leads it to
excel? by FARIDA GIBBS
L
et’s take a deeper
look into what the
data tells us:
16,500 millionaires
are projected to
leave the UK this
year, a record-shattering
exodus fueled by shifting tax
landscapes and a tightening
regulatory grip. We see
industry titans like Nik
Storonsky, founder of
Revolut, leading the charge
toward more growth-aligned
markets. But as I look out
over the Dubai skyline from
my new base, I realize that
while the numbers capture
the scale of the movement,
they miss the “Human
Intelligence” behind it.
This isn’t just a movement of
capital; it’s a movement of
intention.
The UAE is no longer just a
destination on a map for
global founders; it has
become the world’s most
dynamic launchpad. For a
leader focused on the next
decade of impact, this region
offers an environment
designed specifically for the
speed of the future: one that
far outweighs the traditional
benefits of established
Western markets. While the
UK provided the initial
foundation where I learned
the discipline of operational
excellence, I believe that true
growth requires an ecosys-
tem that matches your
ambition. Moving my base
here isn’t just a strategic
evolution; it is about
planting my expertise in a
region where innovation is
the native language and the
infrastructure is built to say
‘yes’ to scale. This isn’t a
departure, it’s an upgrade to
a world-class stage.
For me, this journey is
deeply personal and rooted
in my upbringing. As a
woman of Egyptian and
Pakistani heritage, moving
my business operations to
the UAE felt like a full-circle
moment.
In my nearly three decades
in business, I’ve operated by
a simple mantra: People buy
people. In many Western
markets, business has
become increasingly
transactional and detached,
“
Page 47
47
March 1, 2026 / ENTREPRENEUR.COM /
WE AREN'T SIMPLY MOVING AWAY FROM AN OLD SYSTEM;
WE ARE RUNNING TOWARD A REGION THAT IS ACTIVELY
BUILDING THE FUTURE.”
but here in the UAE, business remains
beautifully relational and personal. Here,
the values instilled in me by my mother
and late father, respect, empathy, and
integrity, aren’t just “soft skills”; they are
the primary currency of the boardroom.
There is an unshakeable power in being
in a place where your professional
ambitions and your cultural soul are
finally in total alignment.
While the UK media focuses on the
“exit,” the UAE is focused on “The 3 Cs” I
hold dear: Competence, Credibility, and
Care. Through the D33 economic
agenda, Dubai has positioned itself as the
world’s most effective talent magnet.
What excites me most isn’t just the
technology, it’s the “can-do” spirit. In the
UK, scaling often meets the friction of
legacy bureaucracy. In Dubai, the
infrastructure is actively pulling you
forward. We are moving from a world of
“Why?” to a world of “Why not?” For an
entrepreneur who leads with both head
and heart, that energy is more valuable
than any headline-grabbing tax break.
Advice for the global founder looking at
Dubai as their new business hub:
}1.Trust your gut, but move at "Dubai
speed."
}2. Scale with AI, but lead with human
intelligence (HI).
}3. Lead with integrity.
The "Billionaire Flight" makes for a
catchy headline, but the real story is
about the creation of a new global
corridor of belonging. We aren't simply
moving away from an old system; we are
running toward a region that is actively
building the future.
My late father used to tell me, “Just
keep going on.” As I bridge my British
upbringing with my Middle Eastern
heritage, I realize I’m doing more than
just moving a company. I’m proving that
when you stay true to your roots and lead
with empathy, the world has no borders.
For the first time in my career, the bridge
is complete.
Farida Gibbs is the CEO of Gibbs
Consulting Technology.
Serving as Europe’s largest
minority woman-owned
business, Gibbs Consulting
is an award-winning IT/Business
Services firm offering a hybrid approach
for Project Based Delivery with a specific
focus on Data & AI, Agentic AI, Core
Infrastructure, Cloud, Security and
Customer Experience across UK, Europe,
Middle East, Africa, India and the US.
With over 450 innovative, highly skilled
diverse employees, her business delivers
outcomes, staff and task augmentation
for Financial Services, Pharmaceutical,
Banking, Technology and FMCG.
Awards include being named Top 10
Most Impressive Women in Consulting
Tech for Global Transformation 2025,
Top 10 Most Admired Women in the
Middle East 2025, CEO of the Year for IT
Consulting Services (London), Top 20
Most admired Women in Tech, Business
Woman of the Year (MSDUK Awards),
Most Influential Women in UK Tech, Top
50 International Women in Services, SIA
Top 100 European Influencer in Staffing,
Winner of Leadership Team of the Year
at The Toast of Surrey Awards, Finalist
in Director of the Year at The Toast of
Surrey Awards, Global Power 100
Women in Staffing, E&Y Entrepreneur
of the Year finalist, International Top 50
Women in Staffing, Business Woman of
the Year (Lloyds), European Business
Awards. Ambassador of MSDUK
(Minority Supplier Development UK),
Board Member of ESDP (European
Supplier Diversity Program) appointed
to HM Cabinet Office SME Advisory
Panel and Supplier Diversity
work-stream lead.
Along with co-peers, Farida recently
launched Care Packs, a UK-registered
charity with a simple mission: to provide
a gift of hope to those in need. The charity
focuses on tackling poverty by
distributing Care Packs in the
community, including Baby Care Packs.
Page 48
FUN COMES
GUARANTEED
YOU DECIDE WHEN THE PARTY
STOPS WITH 24HR FOOD & DRINK.
NOW OPEN AT DUBAI DIGITAL PARK.
RADISSONHOTELS.COM/RED
Page 49
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March 1, 2026 / ENTREPRENEUR.COM /
Yango Yasmina AI powered speakers
expand with new Ramadan features →
B/Gear
#TamTalksTech
Gadgets and doodads that you might’ve missed out on,
sourced by a tech aficionado. by TAMARA CLARKE
TAMARA CLARKE, a former software development professional, is the tech and lifestyle enthusiast behind The Global Gazette,
one of the most active blogs in the Middle East. The Global Gazette has been welcomed and lauded by some of the most
influential tech brands in the region. Clarke’s goal is to inform about technology and how it supports our lifestyles.
Talk to her on Twitter @TAMARACLARKE. theglobalgazette.com
IMAGES © YANGO YASMINA
While AI speaker trends are
focused on integrating advanced
generative AI for more nuanced,
personalized interactions, Yango
Yasmina ups the ante by
incorporating new Ramadan
features.
Yango Group’s bilingual AI
assistant Yasmina is rolling out a
set of Ramadan-focused updates
in both Arabic and English, to help
users keep track of the Ramadan
calendar, stay aligned with prayer
moments and access daily tips
and curated audio content
throughout the holy month.
With simple voice prompts, during
Ramadan users can ask Yasmina
Ramadan calendar questions
such as “How many days until
Ramadan?”, “Which day of
Ramadan is it today?” or “How
much time is left until Iftar?”.
To support everyday Ramadan
routines beyond timekeeping,
Yasmina will also provide daily
Ramadan tips by voice upon
request throughout the month of
Ramadan. These brief
recommendations are practical
and accessible, covering themes
such as intention-setting at the
start of the month, respectful
conduct while fasting, balanced
routines around suhoor and iftar,
and wellbeing habits like hydration
— grounded in widely observed
Ramadan practices.
During Ramadan Yasmina will set the Noor Dubai 93.9 radio
station as the default and offer thematic Ramadan playlists
available via simple voice requests, such as “Yasmina, play
Ramadan dua” — making it easier to move between spiritual
moments, family time, and everyday tasks without picking up a
phone. Moreover, users can also schedule a Quran recitation
during the holy month — for example: “Set Quran on my alarm at
6 pm.”
For families, Yasmina will also offer a Ramadan quiz available in
Arabic with simple educational questions — a light, shared way to
learn and reflect together during the month. Users can start it with
a voice prompt such as “Let’s play Ramadan riddles.”
“Ramadan is a season shaped by rhythm — prayer moments,
family gatherings, and small daily habits that carry meaning,” said
Rami Abu Arja, Senior Innovation Marketing Manager at Yango
Group Middle East. “With these updates, Yasmina is designed to
support that rhythm in a natural, voice-first way — from calendar
questions and prayer timing to curated audio
and short daily advice that fit into real home
routines.”
Ramadan updates complement Yasmina’s
existing religious features, including Quran
recitations by parts (juz’) by a dedicated reciter,
and recitations of specific surahs by various
reciters, as well as other faith-related voice
requests already available on Yasmina-enabled
devices.
Beyond Ramadan with Yango Yasmina
Midi
The Yango Yasmina Midi is a 24-watt AI-
powered smart speaker featuring advanced
voice control in Arabic and English, designed
for immersive sound with deep bass. It
includes 4 microphones, room correction
technology and an LED display. It keeps you
organized with timers, reminders and
scheduling features. When connected to the
Yango Play app, it functions like a smart home
hub offering interactive, personalized
experiences. With Yango Play, Yasmine gives
you access to over a million songs, playlists
and trending hits, so you have music for every
mood. Powered by YangoGPT for natural
conversations, storytelling and answering
questions in English and Arabic, including the
Khaleeji dialect. What’s more, Yasmina offers
regional insights in a warm, familiar voice as
it’s loaded with local cultural traditions and
values. Perhaps the biggest flex is how
Yasmina Midi offers users Arabic immersion to
learn or familiarize themselves with the
language.
Page 50
B/Gear
Ramadan dressing is often associated
with predictable silhouettes and
occasion-specific pieces. But Dubai-
based label NUWAE—pronounced
“new way”—is offering a more
considered alternative this season, one
that blends modern design with
modest sensibilities through sculptural
layering, subtle Japanese-influenced
tailoring, and versatile wardrobe
staples designed to be worn well
beyond the holy month. Founded in
2021, and designed and produced
locally in limited quantities, NUWAE
operates through small capsule drops
built around elevated essentials and
unisex silhouettes. Each piece is
conceived to be styled multiple ways,
encouraging a curated wardrobe rather
than seasonal excess. For Ramadan
2026, NUWAE spotlights a refined edit
of key styles that transition seamlessly
from daytime commitments to after-
dark Iftar gatherings. At the forefront is
the Cinched Tee (AED 390), a
reimagined essential distinguished by
its mid neckline, fluid cape-style
sleeves, and softly structured body that
contours gently at the waist. The
Three-Quarter Fold Top (AED 420)
continues the brand’s understated
design language. With its relaxed fit,
folded sleeve detailing, and unisex cut,
the silhouette is tailored for comfort in
warmer weather while remaining
suitable for layering. For evening
occasions, the Light Cape Jacket (AED
550) paired with the Pleated Slant Pant
(AED 410) delivers a polished yet
relaxed ensemble. The look can be
styled with a long-sleeve base layer for
added modesty or worn beneath an
abaya, underscoring the adaptability
central to the brand’s philosophy.
Meanwhile, the Lightweight Maxi
Jacket (AED 495) stands out as an
elongated layering piece designed to
provide coverage without
compromising proportion or
movement. Across collections,
NUWAE’s aesthetic remains calm and
composed, favouring clean lines,
minimal visible seam work, and relaxed
tailoring over overt branding.
From better goods to better wardrobe bests, every
issue, we choose a few items that make the approved
executive selection list. In this edition, our picks are
from NUWAE and Schiaparelli.
The Executive
Selection
NUWAE ← ↑
The Dubai-based label redefines Ramadan
dressing with sculptural modestwear designed
for longevity, versatility, and quiet confidence.
50 / ENTREPRENEUR.COM / March 1, 2026
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March 1, 2026 / ENTREPRENEUR.COM /
↓ →SCHIAPARELLI
For Ramadan, the brand spotlights
refined silhouettes from its Spring–
Summer 2026 collection.
IMAGES COURTESY NUWAE AND SCHIAPARELLI
With The Ramadan Edit,
Schiaparelli frames dressing
as an act of intention.
Drawn from the first act of
its Spring–Summer 2026
Ready-to-Wear collection,
the selection emphasizes
composure and control
through silhouettes that
balance structure with
softness. Double-breasted
dresses in striped crepe
and camel poplin define the
offering, sculpting the body
with measured precision.
Finished with discreet gold
bijoux buttons, the pieces
capture light subtly rather
than theatrically,
underscoring the house’s
preference for quiet impact.
The tailoring feels deliberate
yet fluid, designed to
command presence without
excess. Elsewhere, striped
satin trousers introduce
movement and ease, paired
with soft cashmere knits that
offer understated refinement.
Textured taupe viscose
ensembles, accented with
keyhole buttons and delicate
gold chain details, elevate
comfort into couture territory.
Across the edit, contrasts are
thoughtfully managed —
strength meets softness,
structure meets serenity —
resulting in looks that feel both
grounded and graceful.
Accessories complete the
narrative. A large raffia Soufflé
bag lends lightness and a
sense of motion, while the
oversized Soft Secret bag in
braided calf leather,
embellished with signature
bijoux buttons, anchors each
ensemble with tactile
craftsmanship. The interplay
between airy materials and rich
leather further reinforces the
collection’s dialogue between
fluidity and form. The first act of
Schiaparelli’s Spring–Summer
2026 collection is available at
the Schiaparelli Salons at 21
Place Vendôme in Paris, as well
as select global locations
including Landmark Prince’s
Building in Hong Kong, Hôtel
de Paris Monaco, Harrods in
London, Bergdorf Goodman in
New York, Neiman Marcus in
Los Angeles and Dallas, Dubai
Mall in Dubai, and private
salons at Mandarin Oriental
Dubai Jumeirah and Hankyu
Osaka.
Page 52
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March 1, 2026 / ENTREPRENEUR.COM /
Create Apps Success Stories
With the third edition of the Create Apps Championship —– Dubai Chamber of Digital
Economy’s flagship program, and part of the Create Apps in Dubai initiative— announced,
this series spotlights some of the most prominent mobile apps that have been born out of
previous editions of the Championship. by AALIA MEHREEN AHMED
Page 54
54 / ENTREPRENEUR.COM / March 1, 2026
Muslims ourselves, we created some-
thing that speaks directly to our faith and
values—no adaptation required. Now
Rūhi is doing for wellness what milk
alternatives did for coffee shops: finally
creating a solution for an audience that
has been overlooked for far too long.”
Soon after its inception, Rūhi found
support in building its base when the
application got accepted into the Create
Apps Championship. While it notably
emerged as one of the finalists of the
second edition, Salah notes that the
benefits of the program extended beyond
its six-month window. “The Champion-
ship forced us to fine-tune every aspect
of our journey,” she says. “Taught by
experts in the industry, it feels like a mini
marathon training. With deadlines and
submissions, you are slowly but surely
guided toward a finish line. It’s impor-
tant to understand that this is prep work
for the actual job and that founders who
understand their purpose will come out
the strongest. We also used the mentor
circle to build relationships we value and
cherish. Some of our mentors are still
offering support and guidance, which we
are utterly grateful for (thank you,
Weera!) Finding the right support is
essential to succeed in any venture. The
competition helped facilitate a beautiful
network of impactful professionals in
their fields.”
Having amassed beneficial knowledge
and connections, the Rūhi team has
successfully built on the momentum it
gained as Championship finalists. “We’ve
made significant progress on multiple
fronts, both in B2B and B2C,” Salah
shares. “You see, Rūhi is built as more
than just a digital platform; it’s a
community-centered brand. So through
monthly events that combine meditation
sessions with expert-led workshops,
we’ve created meaningful connections
with our audience, fostering belonging
and ambassadorship. We’ve also held
regular in-person meditation sessions for
employees of ICD Brookfield Place,
offering people from diverse back-
grounds, in the heart of Dubai’s buzzing
S/Innovation
W
ith the advent of
more, and better,
mental health tools, a
quieter, more
nuanced discourse
has emerged: the
need for culturally
sensitive and faith diverse options.
Zahra Salah and Noor Salih decided to
tackle this gap from a Muslim
perspective when they co-created Rūhi,
an Islamic meditation app. “Rūhi was
born out of a need for a mindfulness
tool that speaks our language,” Salah
explains. “We felt that the dominant
narrative on wellbeing didn’t align with
our values and culture. It felt borrowed
from a heritage that isn’t ours. The
generic mindfulness apps present a
one-size-fits-all approach rooted in
Western interpretations of Eastern
practices, leaving many communities
feeling disconnected from tools that
are proven to be beneficial. For
wellbeing practices to truly deliver
impact, it needs to resonate with us on
a deeper level.”
Salah explains the complexity of the
situation with a simple analogy. “It’s
like when everyone is offered coffee,
but some of us actually prefer tea or
Karak. Real inclusivity isn’t about
providing one option for all; it’s about
honoring different tastes and tradi-
tions. Rūhi bridges that gap between
modern mental health practices and
cultural authenticity. We center the
practices, language, and wisdom to
reflect our culture and values. We
believe everyone deserves access to
wellbeing resources that honor their
identity and heritage, not ones that ask
them to adapt to someone else’s
framework.”
Rūhi was thus built as a meditation
app that integrates spirituality into
modern wellness, but with an aim to
blend heritage with neuroscience. “It’s
for anyone with a God-centric
worldview who is tired of mentally
translating phrases like “the Universe”
to make meditations resonate with
their heart,” Salah elaborates. “As
→ Zahra Salah the
RŪHI
www.ruhiapp.com
Finalist - Second Edition
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March 1, 2026 / ENTREPRENEUR.COM /
financial district, a space to
experience authentic
wellness rooted in spiritual-
ity. Furthermore, we are
part of the Dubai Founder
HQ platform, which
positions us within Dubai’s
innovation ecosystem and
provides access to resources
that accelerate our growth.”
Such meaningful initiatives
have also opened doors for
some strategic collabora-
tions along the way. “Mental
health clinics have
integrated Rūhi subscrip-
tions into their packages to
offer Muslim clients an
after-care tool that
integrates easily into their
daily lives,” Salah adds.
“We’ve also secured a
corporate pilot contract
with Emirates Airlines,
delivering a hybrid wellness
solution that includes
on-site sessions and
premium app subscriptions
for their staff. A partnership
with an iconic corporation
that values its employees’
well-being and understands
that wellness is not a
tick-box solution.”
While thus remarking upon
Rūhi’s milestones so far,
Salah notes that her app’s
journey is in many ways
reflective of the Emirate it is
based out of. “Dubai has
always led the way in
innovation and progress,
and we’re building in line
with the vision of Sheikh
Hamdan’s Mental Wealth
strategy to promote mental
wellbeing,” she says. “This is
a UAE-born innovation
addressing a gap that exists
globally: wellness tools have
largely ignored the spiritual
foundations that guide daily
life for so many, both here
and around the world. Rūhi
fills that gap by honoring
faith as a core component of
mental and emotional
well-being, not as an
afterthought or something
to be secularized. Where
other apps strip away
spiritual elements in pursuit
of universal appeal, we
embrace them. Much like
Dubai strategically
rebranded to become a
destination people travel
across the world to
experience, Rūhi is rebrand-
ing wellness, making
faith-based mental health
something people actively
seek, not settle for trans-
lated alternatives. This
region has proven it can set
global standards, and we’re
positioned to do exactly
that. Because what we build
today, our future generation
will rely on tomorrow.”
With a clear vision in mind,
Salah remains optimistic
about her venture’s road
ahead. “Rūhi’s roadmap is
buzzing, both internally
with new features rolling
out in phases, as well as
externally penetrating the
market space,” she shares.
“We have been in meeting
rooms with both big and
small corporations,
resulting in several
upcoming partnerships.
First off has been a
collaboration with Noon,
where Rūhi vouchers were
included with their
deliveries leading up to
Ramadan, leveraging one of
the region’s largest
e-commerce platforms to
expand our user base in the
peak spiritual season. We
also have a line-up of
bespoke activations and
collaborations with
international luxury brand
names, offering wellness
with cultural intelligence.
As for corporate member-
ships, we are in the process
of signing another leading
institution known for its
innovative employee
wellness strategy that
focuses on a culture of
belonging. Being a
homegrown startup in
Dubai means we move at
the city’s pace, adapting
rapidly to client needs and
evolving alongside them.
This makes us more than a
service provider; we’re
co-creating the future of
wellness in the region!”
'TREP
TALK
Zahra Salah, co-
founder of Rūhi,
shares advice to
founders
considering joining
future editions of
the Create Apps
Championship
} “Understand that the
journey is more important
than the result. This applies
to both the competition and
to startup life in general.
Use all the tools you are
provided with to enhance
your skills. We highly
recommend building a
network of people who
share your values and
believe in your product. This
can only be achieved
through meaningful connec-
tions, because beyond any
venture, the most important
aspect of a company is the
people behind it.”
Page 56
56 / ENTREPRENEUR.COM / March 1, 2026
E
ver wondered
how
sometimes it’s
difficult to
walk a few
steps to grab
a bottle of
water at the end of the day
but when you are
travelling to a distant
location for something
fun, you just can’t wait to
get out of the house?” asks
Benjamin Etrue, founder
and CEO of Querist Ai
(QAi). “Well, that’s the
same for learning
something new. Learning
is a crucial part of the
journey in life. But
sometimes it kind of feels
like a chore instead of it
being like an exciting plan
to fulfil our dreams. If this
gap can be breached to
make any topic and
subject less boring, and
point our curiosity and
enthusiasm in the right
direction, this will be a
great step in our personal
and academic
development.”
It was precisely this
sentiment that led Etrue
to build QAi, an AI-
powered trivia app that
transforms PDFs and
documents into interactive
quizzes, making learning
engaging and
personalized. With
adaptive difficulty,
real-time analytics, and
CPE credits, it helps
students and professionals
retain knowledge while
they play. “Traditional
trivia games recycle
questions, leading to
boredom and
disengagement,” Etrue
laments. “For students
who study hefty
documents or books,
which become draining to
get through, my
application is a learning
aid through an AI-
powered gamified engine
that lets users turn any
topic or document into a
personalised quiz master,
tests you on what you have
absorbed, and provides
information on areas
where you need more
in-depth understanding.
Our core audience are
students, professionals,
trivia enthusiasts,
educational institutions,
and event organizers.”
As such, Etrue believes
QAi’s differentiating factor
lies purely in how it allows
users to tailor their
learning journey.
“Traditional trivia apps
rely on static question
banks based on generic
topics,” he notes. “But with
our AI gamified solution,
we make every trivia
experience a personalized
journey, making learning
fun and interactive. The
research module of this
application will drive
personal studies and
data-gathering content for
learning and become the
“vibe-coding” of a research
content builder.”
Etrue’s belief in his vision
earned him a spot as one
of the finalists of the
second edition of the
Create Apps
S/Innovation
QAI
www.qaitrivia.app
Finalist - Second Edition
Page 57
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March 1, 2026 / ENTREPRENEUR.COM /
Championship. “The
program opened doors
to a wider audience and
networking with several
other like-minded
founders,” Etrue says. “It
was, and still is, an
amazing journey since
the team is always
following up and
helping us along this
journey. I was deeply
honoured to be a part of
and hope this program
grows bigger each year.
The exposure to network
with Business oriented
individuals, know-how
on how to present or
pitch our ideas and sell
your business through
storytelling backed by
data was incredible.”
Etrue now moves into
2026 with a steady
mission to work
towards. “We are already
live on both app stores
and have secured
partnerships and
approvals from two
major telecoms in the
UAE: Etisalat in
January 2025 and du in
December 2025 for our
carrier-based billing
modules. We are in the
throes of initiating our
go-to-market strategy to
secure more paying
customers and generate
revenue. We are in talks
with a few agencies like
Mesh Ads to determine
how best to drive traffic
and push this venture.
For students who study hefty
documents or books, which
become draining to get through,
my application is a learning aid
through an AI-powered gamified
engine that lets users turn any
topic or document into a
personalised quiz master, tests
you on what you have absorbed,
and provides information on
areas where you need more
in-depth understanding.”
Benjamin Etrue, founder and CEO of Querist Ai
(QAi), shares advice to founders considering
joining future editions of the Create Apps
Championship
}“This is not an opportunity worth missing. If you are ready to
put in the work and grow your business, this is by far the best
place to be to make that happen. I do not think you will find a
more supportive and inclusive program out there like this.”
'TREP TALK
Page 58
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March 1, 2026 / ENTREPRENEUR.COM /
STEP DUBAI 2026
T
he 14th edition of STEP Confer-
ence took place on February
11–12, 2026, at Dubai Internet City,
with a fully AI-dedicated program
aligned with the UAE’s National
Strategy for Artificial Intelligence
2031.
Under the theme "Intelligence Everywhere:
The AI Economy", the event welcomed more
than 8,000 attendees, including over 400
startups and more than 100 companies and
speakers from the region and international
markets. The program provided access to an
active investor community representing more
than US$12.6 billion in deployable capital.
A long-time supporter of the STEP
Conference, Entrepreneur Middle East
had two dedicated booths on-site at STEP
Conference 2026, providing opportunities
to engage directly with readers, founders,
and startups from across the regional tech
ecosystem.
In The Loop/
Page 60
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In The Loop/
Paul Dawalibi/
CEO, INNOVATION CITY
Paul Dawalibi, CEO of Innovation City, explained how the UAE’s AI-powered free zone
in Ras Al Khaimah has quickly become one of the most talked-about ecosystems in
the region’s technology landscape.
T
he UAE is home to more than 40 free zones,
many of which offer licensing, visas, and office
space. Dawalibi believes that model, while
effective, is no longer enough. “We think free
zones can do better,” he said. “It’s not just about
selling a license, a visa, or a desk and wishing
companies the best of luck.”
Instead, Innovation City is built exclusively for technology
and innovation-driven companies, spanning artificial
intelligence, Web3, gaming, robotics, and healthtech, and
Dawalibi’s approach centers on identifying the specific pain
points faced by founders in these sectors and building the
infrastructure, resources, and support systems to help them
overcome those challenges. His ultimate goal is to see the
next generation of unicorns built out of Ras Al Khaimah.
One of the defining pillars of Innovation City’s strategy is
what Dawalibi calls "density of intensity.” Dawalibi argues
that fragmentation across multiple free zones can dilute
this effect. When companies in the same sector are
scattered across different jurisdictions, opportunities for
collaboration and organic innovation may be lost. “Innova-
tion happens when you put enough smart, driven people in
the same place,” he said. “Extraordinary things tend to
follow.”
“We’re thinking differently about the problem,” he said.
“We’re not just trying to bring tens of thousands of tech
companies. We’re trying to build the next unicorns.”
Dawalibi envisions Innovation City becoming the largest
free zone in the UAE and the region’s “unicorn factory.” “We
want to be the Silicon Valley of the Middle East,” he said.
“The place where companies are born, grow, and choose to
call Ras Al Khaimah home.”
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March 1, 2026 / ENTREPRENEUR.COM /
RAY
DARGHAM/
CO-FOUNDER AND CEO, STEP
Ray Dargham, co-founder and CEO, STEP,
reflected on the festival’s 14-year journey
from a 100-person gathering in a co-working
space to one of the region’s most influential
tech platforms. STEP began in Dubai’s first
co-working space, Make Business Hub, and it
has since evolved into a flagship event that
mirrors the UAE’s startup ecosystem.
W
hen
we
start-
ed,
there
were
maybe four or five VCs in
the entire region,”
Dargham said. “The
number of startups was far
smaller, and the govern-
ment and other entities
were not as involved or
active as they are today.”
The turning point came
around 2015—a year
Dargham describes as
pivotal not only for STEP,
but for the ecosystem at
large because the various
elements of a startup
ecosystem began to
meaningfully align.
Early-stage founders who
once took the stage with
teams of fewer than a
dozen employees went on
to build category-defining
companies.
"Over the past decade, the
ecosystem has matured
significantly,” he said.
"Funds have reached the
end of their cycles, some
returning capital to LPs,
others launching second
and third funds armed
with deeper experience and
stronger networks. The
region is no longer
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In The Loop/
experimenting, it is
compounding."
Beyond scale, STEP has
become synonymous with
something harder to
quantify: community.
“What I’ve heard from
someone recently,”
Dargham said. “is that
they attend many events,
but STEP is where their
soul is.
For STEP, the product is
the experience. Attention
to detail, curated program-
ming, and long-term
relationship-building have
been central to maintain-
ing that experience. "In any
business, especially when
you face challenges—finan-
cial or otherwise—it’s easy
to take shortcuts,” he said.
"But once you compromise
on your core principles, the
product and culture start
to fade.”
Looking ahead, Dargham
explained that the next
decade of entrepreneur-
ship in the region would
look radically different
from the last driven
primarily by artificial
intelligence. “I think
there’s never been a better
time to be a founder,” he
said. "AI tools have
dramatically lowered the
barriers to entry. Found-
ers no longer need large
technical teams or
significant upfront capital
to build and test prod-
ucts. You can build a
system of AI agents for
sales, marketing, and
operations without
spending tens of thou-
sands of dollars. You can
get started immediately.”
However, with this
democratization comes a
new challenge for the
region. International
players can enter regional
markets seamlessly, often
in multiple languages. As
a result, Dargham argued
that founders and
investors in the Middle
East must think bigger.
“We have incredible
technical talent in the
region,” he said. “But we
need to build with global
ambition from day one.
Rather than stopping at
expansion from Dubai to
Saudi Arabia, founders
should design for the US
and global markets early
on, raising capital
internationally when
necessary, while maintain-
ing strong operational ties
to the region."
In recent years, STEP has
launched editions in San
Francisco, creating direct
bridges between the
Middle East and
Silicon Valley. “We’re
not trying to parachute
in and do something
flashy,” Dargham said.
“We’re building
community there the
same way we did
here- starting small
and growing organi-
cally.”
“There’s a lot of interest
in Dubai from Silicon
Valley,” he added.
“When you mention it,
people’s eyes light up.”
As for founders
navigating this
AI-driven era,
Dargham’s advice is
clear. "Build boldly but
stay disciplined. If
you’re lazy, AI won’t
save you. You still have
to put in the work.”
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March 1, 2026 / ENTREPRENEUR.COM /
RONY HAGE/
FOUNDER, FOUNDER CONNECTS
Rony Hage, Founder of Founder Connects, talked about the emotional weight of
entrepreneurship and why community may be one of the most undervalued assets in the
startup journey.
H
age himself is no
stranger to startups.
With 15 years in the
tech industry and
multiple ventures under
his belt, including a
marketplace business operating in Los
Angeles, he experienced firsthand the
isolation that can accompany growth.
While building his previous startup,
Hage sought proximity to the US
ecosystem without physically
relocating. With a co-founder on the
ground in the United States and a
family based in Dubai, he began
joining founder communities abroad
to stay connected.
“Although we were doing really well, I
realized how much knowledge I could
gain just from being part of these
communities,” he explained.
That insight became the seed for
Founder Connects, a curated,
membership-based community
designed specifically for tech founders
in the region.
Unlike open networking groups,
Founder Connects is intentionally
selective. Founders cannot simply pay
to join- they are interviewed before
being accepted.
“We want to make sure you’re serious
about building,” he said.
In just two years, the community has
grown to 300 vetted tech founders.
Alongside its private membership
model, Founder Connects also
organizes public events to create
broader opportunities for collabora-
tion across the ecosystem.
Through hundreds of conversations,
Hage has observed a recurring pattern
among founders: ambition paired
with underestimation of the journey’s
difficulty. “Many first-time entrepre-
neurs have an idea of what the journey
looks like,” he noted. “Then they
realize, it’s actually very tough.” That’s
where community becomes critical.
Hage’s own exposure to diverse
founders has expanded his perspec-
tive. Conversations with healthtech
entrepreneurs, for instance, opened
his eyes to sectors he previously
overlooked. “I wasn’t attracted to
healthtech before,” he said. “Until I
started speaking to healthtech
founders and realized how interesting
and important it is.”
This cross-pollination of ideas is
exactly what Founder Connects aims
to facilitate: founders learning not just
from success stories, but from each
other’s lived experiences.
Beyond Dubai, Founder Connects is
expanding into Abu Dhabi and
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64 / ENTREPRENEUR.COM / March 1, 2026
In The Loop/
preparing to launch in
cities such as Doha and
Beirut, with additional
regional rollouts planned.
The move has revealed
noticeable cultural
differences. Dubai, as a
global hub, attracts a high
concentration of expatriate
founders. Abu Dhabi
presents a different
dynamic- equally serious,
but culturally distinct.
“Every single founder is
serious,” he said. “But they
approach problems
differently—and that’s a
good thing.”
As artificial intelligence
reshapes industries at
unprecedented speed,
founders are feeling both
pressure and possibility.
“There’s definitely a race,”
Hage said. “Everyone
wants to be an AI founder.
In the early wave of AI
enthusiasm, many rushed
to build lightweight
wrappers around existing
large language models and
position themselves as AI
startups. Now, the market
is cleaning itself up. People
are realizing that’s not the
way forward.”
If there is one thread
running through Hage’s
advice, it is humility. “No
one knows all the answers,”
he said. "In fact serial
founders succeed not
because they possess all the
knowledge, but because
they ask more questions
than most. So have the
courage to start. Ask
relentlessly. Surround
yourself with the right
people.
ADEO ROSSI/
ENTREPRENEUR, INVESTOR, STARTUP MENTOR,
AND FOUNDER
Entrepreneur, investor, startup mentor, and founder Adeo Rossi
said his decision to come to the region was driven by an instinct
that “something’s happening.” He said, "There’s a moment right
now where all these pieces have come together. It is like in all the
previous ecosystem breakthroughs in places such as Singapore,
Chile, Colombia, and Finland, all of a sudden you just see explosive
growth with unicorns and all these great companies coming out
and I feel that moment is happening right now.”
T
hree ingredients come
together - stability, talent,
and capital,” he added.
"And when there's the right
mixture of those three
things, all of a sudden just
great companies get born, unicorns get
started, the region starts just exploding.
Those ingredients are here right now,
and that moment is now.”
When asked how he defines his role
after three decades in entrepreneurship
and investing, Rossi said, “I work on
things that I think are important to
make the world a better place.”
He explained that his focus today is
mobilizing ethical capital at scale. “I
really believe that we need more ethical
investors deploying capital to fix the
problems that humanity is facing,”
Rossi said. "Now there are entrepre-
neurs everywhere. They need capital.
And so I'm trying over the next few
years to launch 10,000 new funds
worldwide. A hundred in the next
couple years here in the GCC to start
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March 1, 2026 / ENTREPRENEUR.COM /
funding these solutions
that humanity needs.”
He also underscored
the scale of the gap -
only about 4% of the
largest cities in the
world have thriving
venture capital
ecosystems. "If we
launch 10,000 funds,
that will bring it up to
about closer to 50%,”
Rossi said. "We need
probably 25,000 more
funds for really a 100%
of the top largest cities
in the world to have
thriving VC ecosystems.
So there’s a long way to
go and that’s the
problem I’m trying to
solve.”
On artificial intelli-
gence, Rossi argued that
the conversation has
shifted dramatically in
just weeks. “I looked at
how much AI changed
just three weeks ago.
There was the release of
something called Open
Claw, which allows you
to create like humanlike
agents on a local
computer that can do
literally anything that a
human can do.
“And you can actually
set up teams of agents
on a single computer.
And then if you have
multiple computers,
you can set up multiple
teams of agents that are
human capable.”
“All our mental models
about what AI can do,
what humans can do
within AI have changed
pretty dramatically just
in 3 weeks time.”
He believes this could
accelerate global
problem-solving. “All I
know is that one person
can do the work of
hundreds today. That
was not possible before.”
Rather than framing AI
as a threat, he sees it as
an abundance engine. “I
think we have so much
work to do. Even if all of
humanity started
working on the
problems that we’re
facing, we wouldn’t
have a big enough labor
force to fix them. So
maybe this AI was what
we needed.”
When discussing
founder traits, Rossi
was unequivocal about
conviction. “If you don’t
believe in what you’re
trying to do then it’s
very hard to have the
courage of your
convictions to do the
impossible when things
get tough.”
He also emphasized
resilience. “So grit,
determination, just the
ability to say no matter
how hard it gets, no
matter how difficult
things become, I’m
going to make it
happen.”
Asked to define
success, Rossi said that
it is leaving humanity
in a better condition
than when he started.
“If I could make the
world significantly
better for my children,
and even if I end up in
a penniless state, that
would be far better
than if I ended as the
richest person in the
world,” he said.
Page 66
66 / ENTREPRENEUR.COM / March 1, 2026
In The Loop/
DR MARWAN ALZAROUNI/
CEO OF AI, DUBAI DEPARTMENT OF ECONOMY AND TOURISM
CEO, DUBAI BLOCKCHAIN CENTER
Dr Marwan Alzarouni talked about Dubai’s AI leadership, the rapid
evolution of artificial intelligence, and the mindset founders need in
this new era.
T
he whole idea
of Dubai
comes from
its leadership.
Our leader-
ship is always
forward looking,” he said.
"In Dubai, since its
inception, the leadership
has always been thinking
about the bottom line for
people. Why would
anybody move to Dubai?
Why would anybody do
business with Dubai?”
“Dubai thinks big and
does what it says it will
do. One of the first to
have the blockchain
strategy as a city, one of
the first -if not the
first- to have made its
virtual assets and crypto
regulator, and one of the
first in the world to
publish AI ethics back in
2017.”
Asked what it feels like to
lead AI within Dubai’s
economic framework, Dr
Alzarouni said, “It’s an
amazing place to be right
now. It’s a very exciting
space. The only limitation
is the imagination of the
entrepreneur. Now you
have no excuse, you now
have all these AI agents to
help you build your
business.”
On the current AI cycle,
Dr Alzarouni described it
as a mix of both hype and
substance. “But what
we’ve seen in the last
three weeks as innovation
has been mind-boggling.
In general, I think
startups right now are
much more agile. With AI
tools readily available,
founders have no reason
to hesitate. You owe it to
yourself to try.”
He rejected the idea that
AI tools are overrated. “I
think they’re underrated
actually, but the challenge
is choice overload. We are
spoiled for choice when it
comes to tools. So pick
one and start and that’s it
and go for it.”
On the broader employ-
ment debate, Dr Alzarou-
ni remained optimistic.
“No, I think it will create
people with multiple
startups instead of, you
know, working on only
one idea. Now you can
just use the prompt and
after 15 minutes you can
launch it and then see
how the world reacts. The
sky is the limit.”
When the topic turned to
regulation, he acknowl-
edged complexity. “I think
every person has a
responsibility to be using
AI in a responsible way
not to be complacent with
what AI gives you. I
advise founders to test
outputs critically and
compare results across
tools to strengthen their
thinking."
Education, he believes, is
central to responsible
adoption.“The most
important thing that’s
missing with AI is
education.”
His advice for entrepre-
neurs is multi-fold. “You
should not get stuck in
the status quo. I don’t
think you should put
yourself in a box. Always
keep exploring. Keep
pushing the boundaries.
Don’t get stuck and don’t
let work define who you
are.
“Every single person you
meet gives you a different
perspective. So, meet as
many people as you can.”
Page 67
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