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A v i a t i o n Khansaheb Investment New Training Facility t a l k i n g p o i n t DP World on Gender Diversity f e a t u r e Full Recap of the Dubai Airshow 2019 Connecting trade professionals with industry intelligence December 2019 Logistics News ME explores how Etihad Cargo’s digital transformation is making them one of the leading players in the region Choose Well
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Logistics News ME | December 2019 | 3 December 2019 Contents Start 08 | News Features 18 | Aviation 20 | Cover 26 | Feature 34 | Opinion 36 | Talking Point 40 | Sustainability 44 | E-Commerce 46 | Supplier News 48 | Unsung Hero Find us on youtube Subscribe to our YouTube channel to see things like site visits, interviews and much more Contents D e c e m b e r 2 0 1 9 R e a d a l l t h e l a t e s t i s s u e s o n I s s u u 26 Website: www.CBNme.com/logistics-news twitter: @logisticsnewsme Facebook: /LogisticsNewsME
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6 | Logistics News ME | December 2019 www.cbnme.com Editor’s Letter December 2019 subscriptions@bncpublishing.net CEO Wissam Younane wissam@bncpublishing.net Director Rabih Najm rabih@bncpublishing.net Group Publishing Director Joaquim D›Costa jo@bncpublishing.net +971 50 440 2706 Business Development Director Rabih Naderi rabih.naderi@bncpublishing.net +966 50 328 9818 Editor Kasun Illankoon kasun@bncpublishing.net Art Director Aaron Sutton aaron@bncpublishing.net Marketing Executive Vince Celestial vince@bncpublishing.net Photographer Marouane Al Mandri PO Box 502511 Dubai, United Arab Emirates P +971 4 4200 506 | F +971 4 4200 196 For all commercial enquiries related to Logistics News ME contact sales@bncpublishing.net All rights reserved © 2015. Opinions expressed are solely those of the contributors. Logistics News ME and all subsidiary publications in the MENA region are officially licensed exclusively to BNC Publishing in the MENA region by Logistics News ME. No part of this magazine may be reproduced or transmitted in any form or by any means without written permission of the publisher. Images used in Logistics News ME are credited when necessary. Attributed use of copyrighted images with permission. All images not credited courtesy Shutterstock. Printed by UPP On the web Keep up to date with all the latest news, features and much more on our website. w w w . c b n m e . c o m / l o g i s t i c s - n e w s S U B S C R I B E According to Sage’s Regional Director, Mansoor Sarwar, Regional Director, he believes that digital transformations require closer working relationships between Chief Financial Officers (CFOS) and Chief Information Officers (CIOS). He adds that as part of the digital transformations (DX) that are sweeping through industries on the back of the headwinds of the Fourth Industrial Revolution, chief financial officers must now seek enterprise technology solutions that can provide fast and easy access to real-time financial data, which they can use to make better-informed decisions. As well as ensuring compliance, these tools must give them better access to financial and operational data, with automated alerts and perhaps, capabilities such as scenario planning. This is particularly true for the logistics industry with port connec- tivity and introduction of new technology and software being used more and more for companies to differentiate themselves. With some 86% of organisations in the region either currently engaged in a DX initiative or about to start one, according to the IDC Middle East CIO Survey 2019, there is an obvious place to start in seeking new technological solutions: a closer bond and working relationship between CFOs and CIOs. With the financial and end-user pressure leads back to the same conclusion – tight-knit collaboration between CFOs and CIOs. By combin- ing the forces that both executive positions command, namely budget management, operational efficacy and technological development and deployment, companies will see a bigger impact to their bottom lines, and ultimately for the private sector organisations, happier customers. Kasun Illankoon Editor, Logistics News Middle East A note from the editor K a s u n I l l a n k o o n
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8 | Logistics News ME | December 2019 www.cbnme.com Regional News Transport ION, the UAE-based sustainable transport company, has been officially established during an inauguration ceremony attended by Badr Jafar, CEO of Crescent Enterprises, and Khaled Al Huraimel, Group CEO of Bee’ah. The company, which was announced in 2018 as a joint venture between Bee’ah and Crescent Enterprises, has now set up operations in Abu Dhabi, Dubai and Sharjah. ION is the first ever green mobility solutions provider of its kind in the region, committed to pioneering accessible and sustainable transport in MENA and beyond. A new entrant in a fast-paced and high-growth sector, the company aims to provide smart, effective, carbon-neutral, commercial and public transport solutions, deployed through platforms such as ride-hailing applications, and corporate and government fleets. ION’s new operations are set to cater to the growing demand for sustainable transport options across the UAE, including providing next-generation mobility solutions within Masdar City, supported by a fleet of Chevrolet Bolt electric cars, with plans to add on-demand services. Commenting on the expansion, Badr Jafar, CEO Crescent Enterprises and Bee’ah inaugurate Sustainable Transport Company ION set up to meet the surge in demands. ION is an extension of a process we started internally, by using a fleet of advanced, eco-friendly vehicles. This fleet of 1200 vehicles is also managed by a digitally enhanced system which uses features like automated route optimization and RFID tagged bins to reduce emissions, optimize fuel consumption and the use of resources like vehicles and people.” of Crescent Enterprises, said: “Our partnership with Bee’ah to establish ION stems from our shared vision of environmental sustainability, and aims to support the development of a zero-emission transport system for the UAE and the wider MENA region. We have seen significant shifts in energy policies in recent years in response to economic, social and environmental challenges, and it is vital that the private sector plays its role in this sustainability drive.” Khaled Al Huraimel, Group CEO of Bee’ah, said: “As a quality of life pioneer, Bee’ah has been committed to addressing gaps in all sectors, including transportation. Due to a rise in environmental consciousness, green mobility has become an area of great potential, and ION was initally A n u p d a t e f r o m a r o u n d t h e r e g i o n Regional News
Logistics News ME | December 2019 | 9 December 2019 Logistics Agility, a leading global logistics provider, today reported third-quarter earnings of 13 fils per share on net profit of KD 21.7 million, an increase of 8.4% (or 12.1% excluding IFRS16 impact) over the same period in 2018. Q3 EBITDA grew 20.9% (or 2.8% excluding IFRS16 impact) to KD 47.4 million, and revenue increased 1.6% to KD 400.7 million. Year to date, earnings were 38.2 fils per share and net profit was KD 63.6 million, Agility Reports 8% Q3 Earnings Increase up 7.9% (or 11.3% excluding IFRS 16 impact). Year-to- date EBITDA was KD 142.4 million, an increase of 24.9% (or 6.4% excluding IFRS 16 impact). Revenue for the first three quarters was KD 1,175.8 million, an increase of 2.2%. “Our Infrastructure portfolio of companies drove our results in the third quarter, with all major entities seeing growth. Our Global Integrated Logistics (GIL) business, on the other hand, was affected by challenging market conditions and trade-war headwinds that have affected the industry as a whole,” Tarek Sultan, Agility Vice Chairman and CEO, said. “Even so, GIL is moving forward aggressively with its digitization agenda to improve operational efficiency and drive a better customer experience.” Sultan said: “We continue to invest in technology- driven change and seek to be the digital leaders in our industry. Our Agility Ventures team is partnering with innovative start-ups that are re-shaping the supply chain in areas ranging from green technologies to e-commerce. We are also accelerating in-house development, acquisitions, and partnerships to grow our digital logistics platform, Shipa. We believe this is the key to differentiating Agility and positioning us for future growth.” SeaLead Shipping, the multi-na- tional, privately-owned shipping company, which is specialized in Red Sea, Gulf, India Sub-Conti- nent, and South East Asia con- nections, has announced a digital transformation partnership at SAP Select in Berlin. SeaLead will deploy SAP S/4HANA and SAP Transportation Manage- ment solutions for driving more ef- ficient trade across 18 countries in the Middle East and Asia. On the implementation of these solutions, SeaLead will be able to enhance its service levels to its clients to the highest level by having real-time visibility and control over its end- to-end processes, which in turn supports the end-customers’ sup- ply chain efficiency. SeaLead Shipping announces digital transformation partnership with SAP
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12 | Logistics News ME | December 2019 www.cbnme.com Regional News Partnerships training based on the latest curricula, programmes and international standards. This will ensure private security guards are mentally, physically and psychologically qualified to enhance the security and safety of society, and stay up-to-date with the security developments and changes that occur. NSI is honoured to sign this agreement, and is aiming for more collaboration in this domain. Security is a goal our wise leadership has always emphasised, and this has made the UAE one of the most secure and stable countries in the world.” Dr Abdulla Al Hashimi, Divisional Senior Vice Emirates Group Security signs MoA with National Security Institute Emirates Group Security has signed an agreement with National Security Institute on aviation security training, education, information sharing and best practices. Emirates Group Security (EGS) has had a long-standing relationship with National Security Institute (NSI) for providing training, and the new Memorandum of Agreement (MoA) is all set to broaden the scale and scope of the partnership between the two entities. NSI is responsible for creating training standards for the security industry in the UAE at the federal level. As a kick-starter, EGS will train security personnel in Abu Dhabi to qualify for jobs in aviation security. EGS’ Centre for Security Studies will provide industry feedback and benchmarks to continuously review and analyse training needs and help with course development. Dr Ali Abdulla Ali Bindahaen Al Ghufli, Chairman NSI said: “This agreement represents a significant leap in aviation security training and education, given the reputation of Emirates Group Security’s team in this domain and its employment of highly qualified and experienced trainers. “The NSI has worked hard to develop the private security industry through President Emirates Group Security said: “The scale of our security operations must be understood in the context of Emirates being the world’s largest international airline. Our MoA with NSI is a great step in ensuring we meet the needs of the airline, the UAE, and the international security industry for the long term. It embodies the collaborative and strategic relationships we have with state authorities, and it will broaden the platform of tertiary training in aviation security. Sharing best practice is an important aspect of producing comprehensive and practical approaches to combating threats.”
Logistics News ME | December 2019 | 13 December 2019 Director General of Dubai Customs Ahmed Mahboob Musabih made a field trip to the customs centers at the Dubai Logistics City (DLC), and Al Maktoum Cargo Center, which op- erate under the Jebel Ali Customs Center Manage- ment, and the passenger terminal at Al Maktoum International Airport. Musabih met with the employees working at the three centers and received detailed information from them about the latest up- dates of the operations and initiatives taking place in the centers, and prepa- rations ahead of the up- coming EXPO 2020. Musabih highly appreci- ated the efforts taken by the employees to make the clients happier in ful- fillment of the vision of the His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai. He called on them to keep up the good work and to always help ad- vance the customs servic- es, which help provide for more investment and trade activity in the emirate. Musabih pointed out that the Dubai Logistics City has helped attract major invest- ments, especially in elec- tronics and furniture as part of its vision to be the best- of breed integrated logis- tics platform of excellence serving the world-class sup- ply chain and logistics com- munity while positioning Dubai as the global logistics hub of choice. This is reinforced the re- cently launched (World Logistics Passport) which offers a set of unique op- erational and financial advantages for businesses and shipping companies by connecting govern- ment entities, including Dubai Customs and Dubai Trade, with logistics ser- vice providers like DP World and Dnata, and facilitating commercial transactions among con- cerned bodies in Dubai. “The Customs centers at the Dubai Logistics City and Al Maktoum Inter- national Airport play an essential role in facilitat- ing trade and travel. DLC made 129,496 customs transactions between January and September 2019. Al Maktoum Airport Customs Center served 510,180 passengers, and Al Maktoum Air Cargo Center dealt with 432 cus- toms declarations in this period. With this momen- tum, we are confident we will provide best services to our passengers and cli- ents coming to participate in EXPO 2020.” DLC made 130,000 customs transactions between January and September 2019
14 | Logistics News ME | December 2019 www.cbnme.com Distribution drives economic growth and development, greatly influencing modern industry. We are very proud to have built this fully-automated facility, which will serve our customers even better by ensuring speed and agility of operations but will also project the future of supply chain for our region.” The first-of-its-kind facility in the region was officially inaugurated by Sultan Ahmed bin Sulayem, Chairman of the Ports, Customs and Free Zone Corporation, and the Jebel Ali Free Zone Authority. Landmark Group invests over AED 1bn in new fully-automated Mega Distribution Centre in Dubai Landmark Group today announced the opening of its fully-automated Mega Distribution Centre (DC) at JAFZA, Dubai – the largest of its kind in the GCC. With distribution being the backbone of retail, the Group invested over AED 1 billion with a firm strategy to further strengthen its supply chain capabilities and build a facility that can serve as a logistics and distribution hub for the region. The Mega DC will also play an integral role in enhancing Dubai’s position as a hub for global logistics and trade. Chairwoman and CEO of Landmark Group, Renuka Jagtiani, said: “The opening of Mega DC marks a huge milestone for Landmark Group. As a home-grown brand present in this region for over 46 years, we remain committed to this market and are always looking ahead. Through the years, we have seen Dubai emerge as a global and economic business hub, giving us the opportunity to innovate and invest in the most-advanced technology and processes for our business. Today, innovation Speaking on the occasion, he said, “Landmark Group’s Mega DC is in line with the Smart Dubai 2021 strategy aimed at the digital transformation of the city of Dubai. Your adoption of technological tools like Artificial Intelligence, Big Data, IoT, robotics and automation to drive logistics solutions is in step with what we do at DP World. Customers are looking for speed, transparency, efficiency and effectiveness. A new approach is necessary to meet their demands along the supply chain.” Regional News December 2019
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16 | Logistics News ME | December 2019 www.cbnme.com Quote Shipping LogiPoint and NAQEL Signs an agreement to establish the first Bonded Express Facility LogiPoint the Kingdom’s premier logistics parks developers and operators has signed an agreement with NAQEL Express; a subsidiary of Saudi Post Co and the largest last mile delivery provider in the country, to establish the first Bonded Express facility at LogiPoint – Bonded and Re-Export Zone at Jeddah Islamic Port and will be dedicated to e-commerce operations. In line with Saudi Vision 2030 and the National Industrial Development and Logistics Program (NDLIP), this facility will be the first of its kind at a Saudi Port dedicated to the clearance and fulfillment of express and e-commerce shipments. Once completed the facility can handle inbound and outbound express shipments by sea, air and land transportation Farooq Shaikh, CEO LogiPoint, said, “The logistics sector in the Kingdom is transforming rapidly, and LogiPoint is Kingdom’s torch- bearer in achieving global competitive standards and in adapting a customer-focused approach. Signing of a long- term agreement with NAQEL Express to establish the very first bonded facility dedicated to e-commerce operations is testimony to the trust and confidence our customers pose in us for not only providing them with world-class logistics facilities, but also the eco- system that facilitates their service offerings.” “With this expansion, NAQEL Express will further strengthen its service offering to e-retailers, on- line platforms and exporting companies around the world aiming to penetrate their target markets in Saudi Arabia and rest of the Middle East”, says Mohammed Al Bayati, CEO NAQEL Express. In the last 10 years, Saudi Arabia has invested more than US$100 billion in its transport and logistics infrastructure, resulting in one of the fastest-growing logistics sectors globally.” H.E. Saleh bin Nasser Al-Jasser, Saudi Minister of Transport & Chairman of the Saudi Logistics Hub Top 5 online The Red Sea Development Company awards contract for destination transport links Khansaheb Investment Launches Independent Aviation Safety Training Facility in Dubai GAL Awarded AED 3.5bn Maintenance Support Contract with UAE Joint Aviation Command Serco Middle East strengthens technology offering with appointment of Chief Digital Officer FedEx Express Launches Direct Access to its Services in Oman 1 2 3 4 5 Regional News December 2019
18 | Logistics News ME | December 2019 www.cbnme.com Aviation Khansaheb Investment announces the launch of Dynamic Advanced Training, the Middle East, North Africa and South Asia’s (MENA- SA’s) first independent aviation safety train- ing centre located at Mohammed Bin Rashid Aerospace Hub in Dubai South, adjacent to Al Maktoum International Airport. Dynamic Advanced Training is a state- of-the-art facility that offers comprehensive safety and emergency procedures (SEP) training, including both theoretical as well as realistic practical instruction. It caters for a wide range of corporate and commer- cial aircraft. Dynamic Advanced Training is General Civil Aviation Authority (GCAA) approved in compliance with the European Aviation Safety Khansaheb Investment Launches Region’s First Independent Aviation Safety Training Facility in Dubai Aviation Safety Agency (EASA) and the Federal Aviation Authority (FAA). Commenting on the launch, Tariq Hussain Khansaheb, Chairman at Khansaheb Invest- ments said: “This launch is our commitment towards the growth of the UAE’s economy as we embrace the UAE’s vision of technol- ogy and innovation which aims to make the UAE among the best countries in the world. We are grateful for Dubai South’s support from the outset all the way to the launch of Dynamic Advanced Training. We are con- fident that with our existing partners and management team, we will continue to con- tribute towards Dubai South’s success as an Aviation Hub in the region.” Features This is a Safety and Emergency Procedures Training facility for aircrew, both flight deck, and cabin crew which covers a wide spectrum of aircraft types that don’t exist anywhere else at the same spot. For Boeing, it caters for B737 B777, B787. And for Airbus, it provides SEP training for A310, A318, A319, A320, A321, A330, A340, and A350. Amer Khansaheb, Managing Director for Khansaheb Investment and Bilal Tahboub, Training Director and the Co-founder of Dy- namic Advanced Training told CBNME: “Training at Dynamic will be based on 90%- 10% delivery to enable trainees to live, own and finally transfer the gained knowledge and
Logistics News ME | December 2019 | 19 December 2019 Advanced Training further added: “Dynamic will provide next generation training solutions to meet the rapidly developing aviation indus- try. Dynamic was conceptualized as a one- stop-shop partner for Operators and will be here to support this growth.” Dynamic Advanced Training is an accred- ited training facility which compliments a wide offering of aviation related courses customized to serve ground handling personnel as well as non-aviation staff. Technology Bilal Tahboub, Training Director and the Co- founder of Dynamic Advanced Training add- ed: “Training is delivered by highly knowledge- able professionals using advanced simulation technology that bring training as close as pos- sible to reality. This includes a real fire-fighting simulator, survival training simulation, water survival wave pool with environmental effects, high altitude training simulator, and a selection of door simulators. Business jet and commer- cial aircraft full flight cabin simulators, incor- porating the latest technology in full motion with synchronized cabin and cockpit visual graphics, reflecting realism training.” The facility will have a range of technol- ogy that would be used to assist the trainees at the facilities such as the 6-degrees full mo- tion simulators; advanced cockpit - cabin visu- als, door simulators equipped with visuals and VR, high tech environmental survival simu- lation facilities that can reflect different day times and different weather conditions, wave pool equipped with sound and light as well as fog that can simulate thunder, lightning and survival rescue teams. Dynamic is the only training facility that can provide a training environment where night ditching can be simulated and practised. This technology will enable aircrew to gain the skills and confidence that are critical to manage complicated situations at times of cri- sis. Dynamic also offers training in general fire safety, first aid, occupational health and safety and environment. As an independent training provider, Dy- namic meets training requests by designing flexible schedules that meet the operational needs of clients. Dynamic also extends its ser- vices to educate the public about air travel and safety by availing specialised aviation orienta- tion courses such as fear of flight, dealing with turbulence and other abnormal situations. In addition, Dynamic offers aviation enter- tainment options to satisfy the rapidly emerg- ing edutainment market, including an aviation themed Hollywood style film studio supporting skills effectively at the worksite.” Dynamic invested in creating unique Polar, Jungle and Water survival simulation coupled with various environmental effects that allow aircrew feel and live reality. Dynamic hosts the only private and cor- porate bizjet full-motion simulators in the world. All Dynamic full flight cabin simulators (FFCS) are equipped with 6 degrees of free- dom movement as well as cockpit-cabin syn- chronized visuals that reflects reality and al- lows for effective Crew Resource Management (CRM) training. Mark Kammer, Co-founder of Dynamic Right to left Mark Kammer, founder of Dynamic Advanced Training, Amer Khansaheb, Man- aging Director , Khansaheb Investment, Tariq Hussain Khansaheb, Chairman, Khansaheb Investment, Maher Sami Khansaheb, Director, Khansaheb Investment, Bilal Tahboub, Bilal Tahboub, Training Director and Co-founder of Dynamic Advanced Training
Cover Story CHOOSE WELL 20 | Logistics News ME | December 2019 www.cbnme.com India completing 96% of its September 2019 bookings through www.etihadcargo.com and Thailand close to the 90% mark. The Ameri- cas represents the second highest rate with the US recently crossing the 50% mark for online bookings. Etihad Cargo is working to boost the rates in Europe as several new initiatives come online in Q4. To further its commitment to digitaliza- tion and offer multiple channels to its clients, Etihad Cargo’s automated Freight Forwarder Messaging (FFR) booking function went live in April 2019, allowing instant bookings and con- firmations from its global operations as well as key forwarder customers. A total of 2,100 bookings were made through FFR during the past five months, with September marking the highest percentage of FFR bookings at 2.9%. Etihad Cargo has also successfully launched Managing Director Cargo and Logistics Ser- vices. “We have continued to work on a num- ber of parallel and linear initiates to further enhance customer experiences, for example simplifying the booking journey, or reducing the average time to make a booking. With 14% of the total bookings on our portal coming out- side office hours this year, it represents a signif- icant amount of business that would have gone to our competition”. Of the approximately half a million book- ings processed in iCargo, Etihad Cargo’s online booking portal at, which also went live last Oc- tober, accounted for 20% of total bookings. The monthly booking rate grew from zero in Octo- ber 2018 to 33.7% in September 2019, an un- precedented in the industry over the timeframe. The region with the highest online booking penetration rate for Etihad Cargo is Asia, with Logistics News ME explores how Etihad Cargo’s digital transformation is making them one of the leading players in the region E tihad Cargo has marked the first year of its ambitious digitalization program, which went live with iCargo in October 2018, by reiterating its commitment to enhanc- ing customer experiences with a pipeline of further programs and initiatives. Etihad Cargo implemented a full over- haul of its booking processes and platforms 12 months ago with the successful migration of its front-end systems to the market leading SPRINT - an IBS iCargo fully integrated tech- nology platform that combined six legacy Eti- had platforms into one. “iCargo marked a significant shift in the way Etihad Cargo operates; it was a momen- tous first step in our ongoing journey of im- provement and adaptation to a new and excit- ing digitized world for air cargo,” said Abdulla Mohamed Shadid, Etihad Aviation Group’s
Logistics News ME | December 2019 | 21 December 2019 its enterprise data lake, which feeds key inter- nal and market data to its interactive data visu- alization tool Microsoft PowerBI. The key tool provides access to on-demand information for smart commercial sales steering, volumes and yields trend monitoring, customer booking be- haviors, global accounts and loyalty targets, as well as station KPI performances, and is com- plementing the ongoing rollout of customer re- source management tool, Salesforce, across all Etihad Cargo stations. Finally, to reaffirm its commitment to IATA’s e-AWB initiative, which aims to en- courage electronic airway bills as the default contract of carriage on enabled trade lanes, and an intermediate step towards a future eFreight solution, Etihad Cargo has engaged in detailed review and consultation with cus- tomers and handlers to establish e-AWB as its default option on all enabled trades lanes. In August, Etihad Cargo launched a dedi- cated to support SMEs in the process. This resulted in a significant increase in the car- rier’s e-AWB penetration rate, which rose from a 16-18% average in 2018 to cross the 50% mark in September - a figure expected to increase further in the fourth quarter. “These changes have enabled greater inter- nal and external efficiency. During a tough air cargo market environment for the entire indus- try in 2019, our loyal customers and partners’ response to our digitalization efforts has been extremely positive. Our efforts have provided a small cushion to the wider effects of the mar- ket downturn; this is a clear demonstration of the market’s hunger for digitalization. “Our digitalization roadmap is only in its in- fancy,” Shadid added. “The foundations have been laid for a number of exciting projects in coming months, including our new, soon- to-launch and state-of-the-art Cargo Control Centre, a brand-new website and mobile app, dynamic pricing, and APIs to support several new booking channels. It’s all part of our com- mitment to make Etihad Cargo a market lead- er in air cargo digitalization, something only a handful of carriers can boast today.” Etihad Cargo’s complete product portfolio is also available across its digital platforms, including general cargo, TempCheck (pharma- ceutical), SafeGuard (valuables), FreshForward (perishables), FlightValet (automotive) and Fly- Culture (arts and music), amongst others. Now considered one of the world’s leading loyalty schemes with more than 5,300 active members from 74 different countries, PayloadRewards, Etihad Cargo’s cargo loyalty program, will also By implementing data-driven technology and harnessing the ever-changing digital landscape, we have created a customer- friendly software that provides our team with market leading tools to better serve our customers when they need it most, Abdulla Mohamed Shadid, Etihad Aviation Group’s Managing Director Cargo and Logistics Services
22 | Logistics News ME | December 2019 www.cbnme.com Cover Story roll out further functionalities and rewards to its customers in coming months. Furthermore, Etihad Cargo had partnered up with leading E-Booking platform Cargo.one to expand global distribution. The deal was finalised during the Dubai Air- show, the agreement confirms Etihad Cargo as the latest international carrier to partner with cargo.one. A key driver in its commitment to provide customers with a best-in-class booking experi- ence, the cargo.one agreement empowers Eti- had Cargo to offer an additional avenue for bookings on available cargo capacity to a wider pool of European customers. Abdulla Mohamed Shadid said: “Etihad Cargo’s ambition to lead the industry into a new digital era has driven significant invest- ment in our digitalisation programme across back of house and customer facing platforms in the last 12 months. This landmark partner- ship with cargo.one builds on the success we have achieved on our own online platform, eti- hadcargo.com, which represented 38 per cent of our bookings in October.” “Our digital investment enabled us to rap- idly build the required API connectivity to seamlessly link to the cargo.one platform. Through cargo.one we will offer global ca- pacity to users on new routings and to new destinations across our extensive worldwide network, and provide our own customers with additional booking choice.” Serving more than 300 freight forwarding companies across Europe, cargo.one has been growing its customer base at a rate of more than twenty per cent month-on-month. In add- ing Etihad Cargo’s global network to the plat- form, cargo.one forwarders will have access from Europe to new markets across the Mid- dle East, Indian Subcontinent, Asia, Africa, Australasia and US – including Sydney, Kuala Lumpur and Jakarta. Through the partnership cargo.one has heightened its attractiveness as the number one e-booking platform for freight forwarders, revealed Moritz Claussen, Manag- ing Director of cargo.one. “cargo.one is the number one choice for airlines to foster digitalisation and to put their customers first. Our fast-growing user base not only makes it attractive for airlines to join as a means of reaching new customers, but also helps them to serve their customers’ needs in the best possi- ble way. With Etihad Cargo on board we strengthen our market position as the lead- ing distribution channel for cargo airlines and further grow our offering for freight forwarders,” said Claussen. State of the art Control Centre Launching a year after Etihad Cargo em- barked on a far-reaching digital transformation strategy, the CCC today becomes the “nerve centre” for real-time monitoring, tracking and active management of all shipments, flights, and UAE road feeder services in an effort to enhance Etihad Cargo’s “delivery as planned” or DAP promise to its customers. “As our latest digitalization initiative, the Cargo Control Centre shifts our modus- operandi from a historically reactive model, to a truly proactive service delivery machine that strives to maintain the service delivery promise and support customers’ needs every step of their shipment journey,” said Andre Blech, Head of Operations and Delivery at Etihad Cargo. The centre’s core technology platform builds
Logistics News ME | December 2019 | 23 December 2019 on Etihad Cargo’s booking and reservation sys- tem SPRINT by introducing key “always-on” tracking functionalities. These include ship- ment planning and performance monitoring across its five dedicated freighter aircraft as well as bellyhold shipments across more than 250 daily passenger flights. Etihad Cargo’s CCC team enjoy several large screen displays equipped with advanced software algorithms and processes which alert them of issues that may impact customer shipments, and provides them with unique tools to resolve any such “irregularities” or service recovery matters, ul- timately allowing Etihad Cargo to increase its Cargo IQ metrics, an IATA initiative to set an industry measure through which any airline is measured by its percentage of shipments that are delivered as planned. Through the CCC, Etihad’s cargo flows, de- partures and arrivals across the network can to- day be monitored 24 hours a day, with a heavy focus on special products that are most sensitive to schedule variations and disruptions. In addi- tion to its air shipments, Etihad Cargo is now also able to monitor in real time all of its road feeder services across the UAE, and the new center is enabled with the requisite technol- ogy to expand this real-time road feeder service oversight to more than 100 lanes in Europe and the Americas over the coming months. In a second phase, Etihad Cargo plans to add further functionality to the CCC to allow monitoring of its Quick Ramp Transfer ship- ments at its Abu Dhabi International Airport HUB, providing instant alerts on potentially problematic connections and allowing the cus- tomer service team to pro-actively take imme- diate corrective action. Separately, Advanced Cargo Information (ACI) monitoring, which sends automated alerts on custom conflicts to minimize the time spent checking individual shipment documentation, will be configured on 10 of Etihad Cargo’s busiest routes by the end of the year which will support timely clearance of shipments at destination. “By implementing data-driven technology and harnessing the ever-changing digital land- scape, we have created a customer-friendly software that provides our team with market leading tools to better serve our customers when they need it most,” said Rory Fidler, Abdulla Mohamed Shadid, Etihad Aviation Group’s Managing Director Cargo and Logistics Services
24 | Logistics News ME | December 2019 www.cbnme.com December 2019 Cover Story Etihad Cargo’s Head of Technology and In- novation. “This is yet another step in the con- tinuous evolution of Etihad Cargo to become a digitized air cargo carrier of choices”. Greater Connectivity Etihad Cargo has announced its winter sched- ule and network plan which came into ef- fect on September 29, 2019, with new weekly freighter services marking an increased pres- ence in the United States of America and other strategic global cargo markets. Leading Etihad Cargo’s annual refresh is the enhancement of its freighter services between Abu Dhabi International Airport (AUH) and Columbus, Ohio. A weekly ser- vice, now via Europe to Ohio’s Rickenbacker International Airport (LCK), will be support- ed by an extensive road feeder network be- tween LCK and other US destinations includ- ing Atlanta, Chicago, Dallas, Houston and Philadelphia. The outbound flight will oper- ate via Frankfurt (FRA) and return via Am- sterdam Schipol (AMS). Etihad Cargo plans to introduce a second weekly flight to LCK, opening up an additional European gateway before the end of the year. The LCK freighters provide the perfect main deck complement to existing bellyhold capac- ity on Etihad’s direct widebody services be- tween Abu Dhabi and major US gateways in- cluding Chicago, Los Angeles, New York and Washington D.C. Supporting Etihad Cargo’s operations across North America and reinforcing its commit- ment to the market, Christel Alaimo has as- sumed the role of Area Manager – North America with immediate effect. Mrs Alaimo joins Etihad Cargo from Flexport, where she held the role of Senior Manager - Airfreight for the Americas. Previously, Alaimo has held similar senior roles for various reputable inter- national carriers in the US. Abdulla Mohamed Shadid said: “As a stra- tegic addition to our US team, Christel will sig- nificantly boost our Stateside operation as an invaluable in-market resource to drive growth across North America and spearhead plans to provide additional connectivity to our custom- ers across the US.” “While the UAE is now clearly a nexus des- tination on the New Silk Road, it has emerged as a strategic global trade connector linking Europe and North America with Asia and Africa, and vice-versa. Our updated freighter schedule, driven by our extended coverage to and from North America, will have a lasting impact in connecting Abu Dhabi to the world,” explained Shadid. “The network refresh is an- other step in the continuous evolution of Eti- had Cargo’s offering to strengthen our custom- er value proposition, reaffirm our standing as a preferred air cargo partner, while delivering value to the Etihad Aviation Group.” Etihad Cargo continues to cement its stand- ing as a major international air cargo player, leveraging Abu Dhabi’s strategic position at the centre of the world’s busiest trade lanes.
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26 | Logistics News ME | December 2019 www.cbnme.com Feature Logistics News ME gives an extensive recap of the recently concluded Dubai Airshow 2019 Air Cargo Review GAL Awarded AED3.5 Billion Maintenance Support Contract with UAE Joint Aviation Command GAL (Global Aerospace Logistics), a leading regional provider of integrated aircraft sustain- ment solutions for military and civilian custom- ers, today announced that it has been awarded a AED 3.5 billion contract to provide compre- hensive maintenance support for the fleet of the UAE Joint Aviation Command (JAC). The new contract reinforces GAL’s role as a strategic partner for the JAC, in delivering the full spectrum of maintenance support services. GAL CEO Khalid Al Breiki said: “We are honoured by the continued faith that the UAE Armed Forces has shown GAL to deliver avia- tion maintenance support services for the JAC fleet. We will continue to bring innovative so- lutions to enhance turnaround times and max- imise fleet availability – and explore further op- portunities to deliver comprehensive life cycle support solutions that deliver value and opera- tional efficiencies to the JAC.” GAL is a leading regional provider of in- tegrated aircraft sustainment solutions for military and civilian entities. Working with the world’s largest original equipment manufactur- ers (OEMs) and maintenance repair and over- haul (MRO) service providers, such as AAR, Airbus Helicopter, Bell, Pratt & Whitney, Boe- ing and Leonardo, the company helps its cli- ents achieve exceptional fleet readiness. GAL is part of the Platforms & Systems cluster within EDGE, an advanced technology company for defence and beyond, that was in- augurated in November 2019.
Logistics News ME | December 2019 | 27 December 2019 Emirates firms up US$8.8 billion order for 30 Boeing 787s at 2019 Dubai Airshow Emirates, the world’s largest international air- line, today announced that it has signed a full purchase agreement for 30 Boeing 787-9 air- craft, worth US$ 8.8 billion at list prices, at the Dubai Airshow 2019. Under its agreement with Boeing, Emirates has exercised its right to substitute the B777x with B787s. This deal includes Boeing 787 Dreamlin- ers, with deliveries commencing in May 2023 and continuing for the next five years. For the B777X, Emirates will enter into discussions with Boeing over the next few weeks on the status of deliveries. This takes Emirates’ total order with Boeing to 126 aircraft. HH Sheikh Ahmed bin Saeed Al Mak- toum, Emirates Chairman and Chief Execu- tive, signed the agreement with Stanley Deal, President and Chief Executive Officer for Boeing Commercial Airplanes. Including the US$ 16 billion Airbus A350 order on Monday, this latest announcement takes the total value of Emirates’ firm aircraft commitments at the 2019 Dubai Airshow to US$ 24.8 billion. HH Sheikh Ahmed said: “I am pleased to an- nounce a firm order for 30 Boeing Dreamliners. This is an important investment and addition to our future fleet and network requirements, pro- viding us the agility, flexibility and spread of seat segments when it comes to overall capacity to serve a range of destinations as we develop and grow our global route network. This also reflects Emirates’ continued efforts to provide the best quality air transport services to our customers. The 787s will complement our fleet mix by expanding our operational flexibility in terms of capacity, range and deployment to connect new city pairs and expand frequencies. We are also pleased to reaffirm our commitment to the Boeing 777x programme and look forward to its entry into service.” Sheikh Ahmed added: “Our Boeing fleet is key to our business model to serve internation- al demand for travel to and through our Dubai hub, as we continue to contribute to the UAE’s strategy to become a global destination for business and tourism by providing high quality air connectivity.” Stanley Deal said: “We are excited to fi- nalise this important order from one of the world’s leading airlines. Our agreement solidi- fies Emirates’ plan to operate the 787 Dream- liner and the 777X, which make up the most efficient and most capable wide-body combina- tion in the industry. It is an honour to build on our successful partnership with Emirates and continue to sustain many jobs at Boeing and our supplier partners.”
28 | Logistics News ME | December 2019 www.cbnme.com December 2019 Feature Sanad sets eyes on future with next-gen mro technology deployments Sanad Aerotech (Sanad), has launched its first move towards disruptive Fourth Industrial Revolution (4IR) technology implementations. This reaffirms Sanad’s customer-first ethos and longstanding commitment to the aircraft en- gine MRO sector. To commence with its digitalisation road- map, Sanad signed a memorandum of under- standing with SAP, a market leader in enter- prise application software, for an automated maintenance process tool. The move of tap- ping SAP’s expertise is part of Sanad’s digi- talisation strategy aimed at further enhancing efficiencies across its industry-leading aircraft engine MRO process from its state-of-the-art Abu Dhabi facility. This effectively adds to Sanad’s growing list of innovative technologies, which also in- cludes TrackIT RFID technology to track and trace, monitor and manage engine parts and Blockchain Technology digital ledger. Over the last two years, Sanad has de- ployed Honeywell’s AI enabled and custom- ised ‘VoCollect’ digital voice data capture solution and Atlas Copco’s ‘Smart Connect’ digital electronic wrenches. Sanad’s adoption of these technologies is expected to further slash Sanad’s aircraft en- gine MRO services turnaround times by 15%, reducing turnaround times by three days for minimum work scope level and up to 10 days for maximum work scope level. “Time is money and this fact that has nev- er been more relevant than in the era of the Fourth Industrial Revolution, when speed to market is a decisive competitive advantage,” said Sanad Aerotech CEO, Mansoor Janahi. “These newly deployed assets are highly ef- ficient, disruptive technologies that utilise the latest advancements in digital systems. This roll-out is in-line with Sanad’s evolution into a leading global MRO player that embraces breakthrough technologies to enhance op- erational efficiency and most importantly cus- tomer service.” Sanad is the first regional MRO provider to deploy TrackIT RFID technology on its shop floor. The system tracks parts and manages their flow throughout the entire MRO process, allowing real time assessment of part readi- ness, arrival and ease of forward planning. “There is no longer any need for individu- als to manually follow or track paperwork to know where parts are at any given stage of our process,” explained Janahi. “The tech- nology enables easier traceability of literally thousands of parts, saving days on the engine MRO maintenance cycle.” “The technology involves various algorithms including machine learning to teach the system to recognise the voice of different technicians performing the work,” explained Janahi. “Our initial implementation of the technology de- livered hugely significant saving and elimina- tion of data capturing errors. We are now in the process of implementing this technology in various stages of our MRO processes and across the full range of engines we maintain,” added Janahi.
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30 | Logistics News ME | December 2019 www.cbnme.com Feature Alsalam showcases its capabilities at Dubai Airshow 2019 Alsalam Aerospace Industries presence attracted great interest from original equipment manufac- turers who wish to develop their business in Saudi Arabia under Vision 2030. The company’s participation in the Dubai In- ternational Airshow is aimed at highlighting the progress and development of the aviation industry in the Kingdom’s aviation sector. The company highlighted the most important achievements in the field of aviation industry and the most important work carried out in the field of manufacturing, training and maintenance. On this occasion, Eng. Abdulaziz Al-Fozan, Interim President & CEO, said: “Our participa- tion in this specialized exhibition in the field of aviation will reflect the progress and development achieved by the Kingdom in the field of aviation industry in accordance with Vision 2030, especial- ly with regard to military industries. He reviewed the latest developments in the course of its work and the integrated services it provides in the field of maintenance and development of military, commercial and private aircraft. For his part, Mr. Abdulaziz Al-Oraifi, Vice President of Business Development, said: “The Company has reached an advanced stage in man- ufacturing, which confirms that the Kingdom is moving steadily towards achieving the goals of Vi- sion 2030 in the field of military industry”. The Vice President for Business Development confirmed that the company is working with the support of the wise leadership on the Kingdom’s strategy aimed at developing and enhancing the capabilities of the aviation industry through the transfer of advanced purification in this area and the qualification of national competencies to do this business. It is worth mentioning that Alsalam Aerospace Industries is one of the Saudi companies estab- lished under the umbrella of the Economic Off- set Program in 1988 with the aim of building the Kingdom’s own capacity in the field of aviation industry, through the maintenance, modernization and modification of civil and military aircraft, as- sembling some aircraft and manufacturing some parts and spare parts, and providing support. It also aims to operate and maintain military and civil aircraft, in addition to training and qualifying national cadres to work in the fields of the com- pany in order to localize the technology of the air- craft industry in the Kingdom.
Logistics News ME | December 2019 | 31 December 2019 Air Arabia places US$14 billion order for 120 Airbus A320 family aircraft Air Arabia, the Middle East and North Af- rica’s first and largest low-cost carrier (LCC), today set another milestone with one of the region’s largest single-aisle aircraft orders of 120 Airbus A320 Family aircraft. This was announced during Dubai Airshow 2019 fol- lowing a signing ceremony attended by Air Arabia’s Chairman Sheikh Abdullah Bin Mohammed Al Thani and Guillaume Faury, Chief Executive Officer of Airbus. The deal, whose total book value exceeds US$14 billion (list price), will more than triple Air Arabia’s current fleet strength as well as support the carrier’s global network expansion strategy. The new orders are for 73 A320neo, 27 A321neo and 20 A321XLR airplanes, all belonging to the A320 family but each bring- ing exceptional value for Air Arabia in meet- ing its growth goals. Delivery is scheduled to commence in 2024 and the Sharjah-based airline has yet to specify the engines to be in- stalled on its new fleet. Adel Al Ali, Group Chief Executive Officer of Air Arabia, said: “Air Arabia’s fleet growth strategy has always been driven by commercial demand and we are glad to announce today one of the region’s largest single-aisle orders with Airbus to support our growth plans. This new milestone underpins not only our solid fi- nancial fundamentals but also the strength of our multi-hub growth strategy that we have adopted over the years while remaining fo- cused on efficiency, performance and passen- ger experience.” He added: “The addition of the A320neo, A321neo and A321XLR complements our existing fleet and allows us to expand our ser- vice to farther and newer destinations while re- maining loyal to our low-cost business model. We look forward to working with Airbus and receiving the first delivery.” Air Arabia’s current fleet consist of 54 Air- bus A320 & A321neo-LR. While the A320neo builds on the A320 product line’s position as the world’s most advanced and fuel-efficient single-aisle aircraft family, the A321neo variant provides extended range for the A320neo fam- ily’s longest fuselage version. Air Arabia is the first Middle Eastern airline to operate the A321neo-LR with three aircraft currently in service and another three sched- uled to join the fleet in 2020. The A321XLR further extends the single- aisle jetliner offer with service entry planned in 2023, making Air Arabia, again, one of the first owners of the aircraft. The A321XLR will offer more range of up to 8 hours and has outstanding environmental performance with lower fuel burn per seat, less carbon dioxide emissions and noise footprint.
32 | Logistics News ME | December 2019 www.cbnme.com Feature New GX5 satellite to provide more inflight Wi-Fi capacity for Middle East airlines Inmarsat, the world leader in global, mobile satellite communications has received formal confirmation from its launch partner, Ariane- space, that the company’s GX5 satellite will be launched from the Guiana Space Center in Kourou, French Guiana on Friday 22 Novem- ber 2019. Global Xpress (GX), which powers the award-winning GX Aviation and Jet ConneX (JX) inflight broadband services, is the most successful service launch in the history of In- marsat and GX5 is the most advanced satellite in the Global Xpress (GX) fleet. GX5 will be fully integrated into the existing GX network, delivering focused capacity that allows the airline and business aviation markets to meet rapidly growing demand for seamless inflight broadband in the Middle East. It represents a significant advance in the capabilities of the network, offering more capacity than the entire existing GX satellite fleet combined into the region. GX Aviation customers include leading air- lines such as Lufthansa, Qatar Airways, Air New Zealand, AirAsia and Singapore Airlines. In addition, Emirates has confirmed its inten- sion to install GX Aviation on its Boeing 777X fleet, as part of its plans to develop and enhance state-of-the-art inflight entertainment and con- nectivity with Inmarsat partner Thales. In the business aviation market, JX has been activated on more than 600 business jets worldwide. Neale Faulkner, Inmarsat Aviation Regional Vice President for the Middle East, Africa and South Asia, said: “GX Aviation and Jet Con- neX have already established themselves as the gold standard for inflight broadband across the world, including the Middle East. The launch of GX5 will cement this position in the long- term by adding even more capacity to meet fast-growing demand in the airline and busi- ness aviation markets. This highlights our firm commitment to ensure customers can rely on our world-leading inflight connectivity service not just today, but for decades to come.” Connectivity services delivered over GX5 will be backwards compatible for all existing GX terminals, future-proofing the investment of Inmarsat’s aviation customers and ensuring that their requirements will continue to be met as demand for capacity continues to increase. GX5 and the forthcoming seven additional GX satellites, planned for launch in the coming four years, further extend Inmarsat’s global leadership in true broadband services, which is supported by the company’s network of world leading technol- ogy, manufacturing and channel partners.
Logistics News ME | December 2019 | 33 December 2019 AMMROC Unveils state-of-the-art MRO Facility at Dubai Airshow AMMROC, the leading provider of military Maintenance, Repair, and Overhaul (MRO) services in the region, today unveiled a model of its world-class Al Ain facility at the Dubai Airshow 2019. The special event took place at the EDGE pavilion in the presence of His Excellency Faisal Al Ban- nai, CEO and Managing Director of EDGE and Chairman of AMMROC, and Tim Cahill, Senior Vice President of Lockheed Martin International. Set to commence operations early next year, this state-of-the-art facility will be among the largest centres dedicated to military MRO in the world. The one-square-kilometre facility will be uniquely positioned on a plot of land that is directly connected airside to Al Ain Interna- tional Airport, and offer innovative mainte- nance solutions, performance-based reliability, and full life cycle management – all from one central location. Built to cater to future expan- sion, the centre will initially feature four multi- purpose hangars, over 30 back-shops and a climate-controlled paint facility. With a 36,500m2 hangar space, the Al Ain complex features a dedicated Black Hawk ‘nose-to-tail’ depot with LRUs that include blades and transmissions, engines, and aircraft subsystems. The facility is also equipped with a dynamic whirl stand to support the rotary aircraft blades and transmission repair shop that is powered with advanced technology, making it a first-in- the-region. Speaking on the occasion, His Excellency Faisal Al Bannai said: “We are invested in the aerospace and aviation industry, and the AM- MROC MRO facility in Al Ain as one of the world’s largest military MRO capacity, is tes- tament to this commitment. This new facility will serve existing and new customers, repre- senting the incremental demand created by the regional market.” Abdul Hakeem Al Muflahi, CEO of AM- MROC, said: “AMMROC leverages engineer- ing excellence and innovation to provide a competitive benchmark in the industry. This facility will ensure compliance with the high- est aerospace standards through offering maxi- mum flexibility and capacity. We are confident that the new centre will strengthen our posi- tioning as a fully integrated, industry-leading MRO solutions provider.”
34 | Logistics News ME | December 2019 www.cbnme.com Opinion Women Empowerment Paula Bellamy, Managing Director of Oceanwide Logistics Dubai, on how women are empowered here in the UAE.
Logistics News ME | December 2019 | 35 December 2019 process can be harder than for SME’s. OL Dubai is an SME and we mentor each other, we do not choose positions by the male or female choice, we choose people’s person- ality and experience for the roles required, so it’s basically the best person for the job and no need to label male or female. I can- not be sure why the Logistics Industry side stepped women for quite some time, logistics procedures are methodical processes which requires a certain way of thinking, black & white, out of the box thinking and also you have to be able to multi task, we all know women do the multi-tasking aspect very well in their everyday life therefore they should be a definite candidate for running / managing a logistics office. So whether you are employing sales / ac- count / import or export operations or think- ing to restructure your current team, make sure you have a balanced team with male / female for strong support. Understand males & fe- males think differently which is good, each bring value in a different way which is need- ed in today’s supply chain for an overall well rounded view, don’t get complacent with your current team, and give each person a chance to shine. It’s your duty as CEO / General Manag- er to get the best from your team, so give them a chance to show you their voice can be a little louder if you’re listening. O ne question I regularly receive from cli- ents or International colleagues is ‘How do you manage to run an International logistics business in the UAE as a woman’? This has always intrigued me, as my honest opinion is that it’s easier to be a Woman in Lo- gistics in the Middle East rather than the UK or Europe. Here are a few reasons why - There are queues for ‘women only’ here which ap- plies within Customs departments / DO coun- ters etc, Women are more likely to be given the last space in a lift when you’re rushing to a meeting, a Woman has a soothing voice for calming down situations and the best one is that women are the best multi taskers who will adapt to any role. In the Middle East, woman are without doubt treated differently from men, however that does not have to be a disadvantage if you want to look at it a different way. For OL Dubai meetings sometimes our Clients will be surprised to see ‘ Paula’ walk in and not ‘Paul’ but once I talk with confidence and my Client understands that I am well experienced in my industry, I receive respect, and as long as I actually commit to do everything I offer in the meeting my Client always ends up hap- py. Being a woman I tend also to give a lot of warmth in my conversations, perhaps give away some ‘trade secrets’ as I talk too much, but I am always very confident in my abil- ity to control the business as I know I have a team who work along the same shared values as myself and therefore it’s an easy sell as far as I am concerned. I am however not a feminist, I truly believe that the best team in a sales pitch or back of- fice operations is a mixture of women and men to have an all-round clear picture and debate, but this is not mirrored unfortunately in the Logistics Industry especially for senior positions which is a shame. Women I feel lack confidence to push themselves forward for the higher positions and prefer to accept more ad- ministrative or back office positions. Only last month my own Office Manager Cherryline Feliciano won ‘Supply Chain Man- ager of the year’ with Logistics News ME magazine, this would not have happened with- out mentoring and constant pushing from my side as Cherryline could not see her own true worth without being told how good she was, this is a standard female trait. We do need oth- ers reassurance as females before we will ‘leap into the fire’ whereas males are more likely to put themselves forward even if they are not sure 100% they can do it, they are more likely to take a risk. So how do we make some change? It has to come from within each office environ- ment, and we are not talking about just large companies, in fact for large companies the
36 | Logistics News ME | December 2019 www.cbnme.com The bottom line Talking point According to DP World, gender diversity is not just a moral obligation, it’s a sustainable growth plan. Since the first ball was teed up outside of the British Isles in 1829 at the Royal Calcutta Golf Club, golfers have trodden a global footprint. As of early 2019 there were golf courses open in 209 of the world’s 249 countries, with 534 new courses in development. The sport has become a multi-billion-dollar industry, but to continue on its growth trajec- tory it needs to appeal to new audiences and tap into a growing interest among women. Ac- cording to a recent survey there are as many as 37 million prospective new female players around the world, keen to take up the game. Syngenta, the firm who commissioned this sur- vey, believe that tapping into this latent market could add as much as $35bn a year to the golf industry. Having a diverse customer base is a strategic necessity for a global business, but the benefits of promoting diversity are also evident in a company’s productivity and process. Increased company-wide innovation is one benefit, as employees from diverse backgrounds tend to approach problems from different perspectives. A study by Boston Consulting Group found that companies with more diverse management teams had 19% higher revenues from new products and services over a three-year period. Attracting the millennial workforce is anoth- er benefit. By 2025, 75% of the global work-
Logistics News ME | December 2019 | 37 December 2019 force will be millennials, and this group has a stronger focus on diversity than older gen- erations. According to a recent Deloitte survey, around half of millennials actively look for di- versity and inclusion when sizing up potential employers. Gender equality is perhaps the most publi- cised issue in the diversity debate. And there are plenty of statistics to show that companies with more women in the C-suite are more prof- itable. According to the IMF, adding just one more woman in a firm’s senior management or corporate board – while keeping the size of the board unchanged – is associated with an 8-13% increase in profit. IMF Managing Director Christine Lagarde has said that if women’s employment equalled men’s, economies would be more resilient and economic growth would be higher. (Lagarde has herself been a trailblazer for women in business. She was the first woman to become a finance minister of a G8 economy as well as being the first woman to head the IMF, and she has now been nominated as the first female President of the European Central Bank.) For DP World, diversity and inclusion are woven through the fabric of everything the company does, and these values go hand-in- hand with the company’s desire to create a better future for all. Take DP World London Gateway, for example. This is the UK’s most sophisticated port and logistics park facility – but it isn’t just leading the way in terms of cutting edge technology. It’s also making a tra- ditionally male-dominated sector more accessi- ble to women. “The ports industry is changing as new technologies are introduced,” says DP World UK CEO Chris Lewis. “We were proud to employ and train the first female quay crane driver and now have the first ever female union representative in the ports industry.” Women’s empowerment is one of DP World’s priority growth strategies. On Inter- national Women’s Day in March, 2018, the [Shipping and logistics] is an industry with strong gender stereotypes DP World’s Group Chairman and CEO, Sultan Ahmed Bin Sulayem
38 | Logistics News ME | December 2019 www.cbnme.com December 2019 Talking point company launched #DPWorld4Women, a campaign aimed at boosting female participa- tion in the shipping and logistics industry. The campaign incorporates practical initiatives such as ensuring the facilities and tools are suitable for both genders, with strategic goals for hiring competent women and ensuring they receive mentorship from women in leadership positions across the company. “[Shipping and logistics] is an industry with strong gender ste- reotypes,” acknowledges DP World’s Group Chairman and CEO, Sultan Ahmed Bin Su- layem. “However, we want to change these perceptions and be instrumental in unlocking women’s potential. We know if women have the ambition and the drive, they can achieve anything, and DP World will support them.” But companies wanting to take DP World’s lead and bring more women into their work- force should realise this is not just a num- bers game, according to Maha Al Qattan DP World SVP, People. “Quotas are out, and hir- ing competent women in key jobs where they can make a difference, is in,” she says, advising companies to engage senior leaders as champi- ons for women, and giving women the oppor- tunity to develop their own support networks. DP World’s commitment to diversity and in- clusion extends to its involvement in the world of golf. In the UAE, the Emirates Golf Federa- tion, with backing from DP World, is trying to bring golf to more young people, and in par- ticular girls, as there is currently a shortage of female Emirati golfers. In the UK, Women and Girls’ Golf Week in May was an example of the ways in which the women’s game is being promoted, telling the stories of women and girls who are involved in many different ways in the sport, celebrating their successes and challenging perceptions as- sociated with women and girls’ golf. Disability is another important area when it comes to inclusivity – and it can also have an important impact on the bottom line. A new report by Accenture shows that companies that embrace best practices for employing and sup- porting more people with disabilities in their workforce outperform their peers. Accenture’s analysis also reveals that US GDP could get a boost of up to US$25 billion if more people with disabilities joined the labour force. The economic benefits of disability inclu- sion go far beyond direct access to work. Sup- porting people with complex disabilities to undertake self-care or to help with household tasks, and enabling a child with disability to at- tend school all have broader benefits in open- ing up new opportunities and redistributing care burdens, with knock-on economic as well as social impacts. EDGA (formerly the European Disabled Golf Association) is a not-for-profit volunteer organisation that promotes golf for players with disability at every level. This year, the in- augural EDGA Dubai Finale, running along- side the season-ending DP World Tour Cham- pionship, will see players with disability tackle the same course set up as the European Tour professionals. “The essence of our business is smarter trade to help build a better future for everyone. In golf, that means playing our part in opening up the sport to people of all ages, backgrounds, gender and ability,” says Daniel Van Otterdijk, Senior Vice-President, DP World Group Cor- porate Communications.
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40 | Logistics News ME | December 2019 www.cbnme.com Sustainability PLASTIC RECYLING Kasun Illankoon spoke to Vanden Recycling CEO Damien van Leuven, on the importance of plastic recycling and what steps can be taken to increase the recycling rate in the GCC
Logistics News ME | December 2019 | 41 December 2019 V anden Recycling has established a new location in Dubai, servicing the Gulf Cooperation Council (GCC) region. Currently, the recycling rate is less than 10% in the region. Established recycling ecosystems exceed 35% recycling rates. With research re- leased last year finding that Saudi Arabia and UAE had gained a status of one of the world’s largest waste producers, the region is now push- ing an agenda to reach improved diversion rates as soon as 2021. Vanden Recycling now handles over 50,000MT per year of plastic for recycling and covering more than 100 different grades of recycled plastics. Vanden Recycling CEO, Damien van Leuven emphasized what steps could be taken to in- crease the recycling rate: “Reduce the amount of unrecyclable packag- ing, educate the public on the impact of good separation, implement container return schemes (bring back schemes) and build high quality in- frastructure so the material can be used in the circular economy. Everything requires a balance. Regulations should be put in place to reduce unrecyclable materials entering the market, incentivise com- panies who use recycled material in their prod- ucts and invest heavily in education to the pub- lic and industry.” Damien further added: “The best way to make recycling convenient is actually very sim- ple. Design and produce products with recy- cling in mind, collect and segregate materials at source (or implement bring back schemes) and recycle them to a high enough quality so they can be used in the circular economy. Recycling is often over complicated unnecessarily and therefore requires great technical innovation. If you focus on the quality of design and collec- tion, materials can be used again and again.” “The best way to make recycling conveni- ent is actually very simple. Design and produce products with recycling in mind, collect and segregate materials at source (or implement bring back schemes) and recycle them to a high enough quality so they can be used in the cir- cular economy. Recycling is often over compli- cated unnecessarily and therefore requires great technical innovation. If you focus on the quality of design and collection, materials can be used again and again,” said Damien. Damien told us why it was important for them to set up an office in Dubai: “Although UAE has a low recycling rate now, they have ambitious plans to reach much higher lev- els and we see ourselves helping to achieve that. Right now we are looking for partners to work with locally to secure quality mate- rial supply and build infrastructure to make them leaders in the circular economy. There is an opportunity for food and beverage com- panies to join together and become leaders in recycling the waste their products produce to a high quality within the UAE. Everyone’s mindset must change to seeing Supply, rather than seeing waste!” “The possibility to manufacture commodities and products from the waste materials collected from households is perhaps the biggest opportu- nity to have an impact on recycling and for the UAE to become a world leader in the sector. Over the past 2 years we have developed an internal education and content creation team who travel the world to “pull the curtain back” on recycling and show what happens to materi- als and what they can be made into. Working with customers and local governments, we de- velop tailored education content for internal systems and external marketing. One of the best ways to kick start interest in recycling the right way is to leverage your sustainability ef- forts to create a positive impact for your brand. We see a great opportunity to bring this service to the market in the UAE to help build the cul- ture of recycling.” Damien on how companies can benefit by using Vanden Recycling: “We help transform their waste into a valuable commodity. If be- ing a sustainable company is important to them or is likely to be a key driver for their customers in the future, then they must take action or risk being left behind. The benefit in this case is not only keeping the business you have, but we want to help you use recycling and sustainability to become a platform for growth in the future.”
42 | Logistics News ME | December 2019 www.cbnme.com Sustainability Sustainable Practices Dubai Industrial City Leads Discussion on Sustainability in Industrial Sector D ubai Industrial City, one of the larg- est industrial hubs in Dubai and the region, and a member of TECOM Group, hosted the third edition of DI Talks, a series of expert-led discussions within the con- text of advanced and sustainable manufactur- ing and other industrial sectors. Hosted at The Recycling Hub by Enviros- erve in Dubai Industrial City, under the theme ‘Sustainability’, the series highlighted ways to achieve green manufacturing through adopting more sustainable practices and technologies. The gathering convened experts, decision makers, professionals and educators in the UAE. Speakers included Stuart Fleming, CEO and Founding Partner of Enviroserve, James Stewart, General Manager of ALEC Energy, Thomas Bosse, Head of Programmes at Dubai Carbon Centre of Excellence (Dubai Carbon), Rory McCarthy, Chief Commercial Officer at Yellow Door Energy, Ridah Sabouni, Man- aging Director of Energetics, Amit Kotecha, Head of Commercial at Dubai Carbon, and Professor Bassam Abdel-Karim Abu-Hijleh, Dean of the Faculty of Engineering and IT at The British University in Dubai. Speaking on the occasion, Saud Abu Alsha- wareb, Managing Director of Dubai Industrial City, said: “As a key driver in achieving the objectives of Dubai Industrial Strategy 2030, we are pleased to host the DI Talks platform to boost knowledge in the industrial sector and bring together experts and professionals from across industries, allowing for collaboration and innovation. We are extremely pleased with the growing participation and engagement of all stakeholders, from the public, private and aca- demic sectors, for each edition of this initiative.” Following the welcome address by Alsha- wareb, Stuart Fleming in his keynote speech, said: “With significant environmental challeng- es ahead, we are in crucial need of a roadmap that includes radical, efficient and effective solutions. Global sustainability is one of the many new concepts that have emerged, which require great leaps to realise.” He added: “At Dubai Industrial City, our factory is working to change the industry ste- reotypes, especially with regard to environ- mentally-friendly practices. We also see the op- portunity to elevate this sector in collaboration
Logistics News ME | December 2019 | 43 December 2019 with the younger generation. We aim to build upon the younger generation’s awareness of en- vironmental issues and support the wide range of initiatives and actions they are launching.” James Stewart said: “The problem we face when looking at implementing environmental- ly-friendly practices is the prevailing idea about their high costs. The reality is that there are many ways to achieve long-term results at an affordable cost. Manufacturers can work with environmentally friendly solution providers to develop a plan that suits both their budget and the size of their business.” For his part, Thomas Bosse said: “Through our work, we are putting in place an equation to ensure benefits at three levels: social, eco- nomic, and environmental. Government agen- das and strategies play a key role in support- ing a better future in terms of reducing carbon emissions in various processes. Therefore, it is crucial to raise community awareness about the importance of preserving the environment and our resources as it’s a responsibility of all community members.” During the panel discussion titled, ‘Adopt- ing more advanced and sustainable manufac- turing and production technologies and prac- tices in the UAE’, speakers Rory McCarthy, Ridah Sabouni, Amit Kotecha and Abdel- Karim Abu-Hijleh discussed a number of sus- tainable approaches and methods that organi- sations must implement in their strategic plan and agreed on specific recommendations. Takeaways from the session included high- lighting the importance of raising community awareness and spreading the word on the need to control the consumption of water, energy and other natural resources. The session also en- couraged greater collaboration and emphasized the need for significant investments to strength- en the education system and implement voca- tional training for workers in various sectors. The participants also reaffirmed the tremen- dous prospects for achieving sustainability through active public-private partnerships with a supportive legislative system and investments in modern technology to provide a much-needed push towards environmentally friendly indus- trial processes. They noted that doing so would further encourage communities to act towards a future that holds positive implications for the en- vironment, return on investments for businesses, and better health for individuals. Dubai Industrial City launched DI Talks in early 2019 as a platform for its business partners and industry leaders to share their knowledge and expertise and discuss the latest trends. The first edition in January focused on food manufacturing and its role in food secu- rity, while the second in June spotlighted fu- ture trends in logistics and manufacturing. The initiative supports the role of Dubai Industrial City as a partner and main contributor to the Dubai Industrial Strategy 2030. Facts and figures • October 2019 - Dubai Electricity and Water Authority (DEWA) has connected 1,354 photovoltaic (PV) installations on residential, commercial and industrial buildings with a total capacity of 125 MW as part of its Shams Dubai initiative. • July 2019 - 19% reduction in net carbon emissions in the emirate of Dubai, according to the Supreme Council of Energy in Dubai • Between 2009 and 2018 – Savings of 7.4 billion gallons of water, equivalent to AED1.2 billion in Dubai • Between 2009 and 2018 – Savings of 2 terawatt-hours of electricity • Between 2009 and 2018 - Reduced 1 million tonnes of carbon emissions • By 2050: 75% of Dubai’s energy needs are to be met from clean sources, according to the Dubai Clean Energy Strategy 2050 Saud Abu Al-Shawareb, Managing Director of Dubai Industrial City
44 | Logistics News ME | December 2019 www.cbnme.com E-Commerce Against a gross domestic product of $780 bil- lion, and a per capita income of $88,270, Sau- di consumers have a high disposable income. Smartphone penetration rates of close to 70 per cent and new e-commerce regulations will help power a logistics boom into 2020, when the industry is expected to be worth $25 bil- lion, up from $18 billion in 2019. Already, the average basket size for on- line purchases within the Kingdom stands at around $150, in line with markets such as the US and UK, and higher than $100 in China, Bain & Company says. Amidst this surging demand, ports around Why logistics start-ups need smart, connected ports Start-up activity has been booming across the Gulf, as local and foreign entrepreneurs capitalise on a highly connected base of young consumers with high disposable incomes to launch products and services that meet the region’s unique needs. Opportunities are only going to increase across the Gulf and particularly in Saudi Arabia as the Kingdom opens its doors to new business. the edge of this explosive and lucrative mar- ket are poised to benefit. As a principal import gateway to Saudi Arabia, Bahrain’s Khalifa Bin Salman Port (KBSP) is set to expand its al- ready significant benefits for companies operat- ing within its free zone. The port offers a range of value-added services to entrepreneurs in the manufacturing and logistics sector. In addition to its excellent capacity (it is one of the few ports to have spare capacity of close to 50%), efficient operations and mar- ket-leading turnaround times, operators using the port can expect a mere 30-minute jour- ney to the King Fahd Causeway with Saudi Arabia and a short 10 minute-drive from the seaport to airport. Not only does Bahrain of- fer 100% foreign ownership for entrepreneurs, but with the lowest setup and operating costs in the GCC, companies save 30-50% com- pared to neighbouring countries. Already, the Bahrain logistics zone services third-party logistics and freight forwarding services, general and specialised storage and distribution activities in the re-export business, and value-added logistics services such as com- ponent assembly, packing and packaging, label- ling, testing and repair, mixing, weighing and filling, and other light manufacturing activities.
Logistics News ME | December 2019 | 45 December 2019 Smart ports as trade enablers The recent launch of 5G networks on the is- land – Bahrain became the first country in the region to roll out commercial operations of the new bandwidth capability – puts KBSP firmly in the lead in the race to be the first smart port in the region and is set to acceler- ate its offering for start-ups. The new technol- ogy will enable container transfer efficiency with automated, intelligent solutions, doing away with a dependence on human resources operating container cranes under harsh work- ing environments. Using 5G-based solutions, one operator will be able to handle multiple gantry cranes while working in a comfortable central control room, 5G leader Huawei said in a white paper on the subject. In the near future, the technology can be leveraged for multiple applications, such as autonomous driving of automated guided vehi- cles and Intelligent Guided Vehicle video man- agement in port. But ports will not rely on 5G alone. Other technologies that will improve efficiencies in- clude solutions such as automated weighbridg- es to ensure uninterrupted truck flows with streamlined operations, as well as port infor- mation and management systems — and im- proved port capacity, broadly seen as the most pressing issue of the moment. About 90 per cent of global trade relies on maritime transportation, according to indus- try statistics. Smart ports are seen as a game- changer for the maritime trade and the wider logistics business, boosting trade expansion through operational efficiencies such as au- tomated transaction processing, faster cargo turnaround times, improved staff safety and a reduced carbon footprint. These attributes will stand Gulf nations in good stead as they revive their ancient role as major transit points at the centre of global trade on the new 65-nation Silk Road. Goods manufactured in Bahrain and around the Gulf will further benefit from the opening of a new $1.1 billion terminal at Bahrain International Airport in March. Pro- jected to have the fastest connecting times in the region, the new airport will complement sustainable long-haul trade for logistics opera- tors. Together with KBSP, it will lead to faster and more efficient operations, and in turn to reduced transit times, happier customers and greater business volumes.
46 | Logistics News ME | December 2019 www.cbnme.com Supplier News The Saudi Logistics Hub, a government initiative mandated to support the growth of the country’s logistics sector, held its first global roadshow in the UAE in collaboration with the National Association of Freight and Logistics (NAFL). Numerous business leaders from the logistics sector attended the event, held on November 3 at the Dubai International Financial Centre (DIFC), and learned about investment opportunities resulting from Saudi Arabia’s latest initiatives. In 2018, the UAE was Saudi Arabia’s sixth-largest export market and its third-largest import market. Non-oil exchange between the two countries reached US$29.2 billion in 2018, a surge of 35 percent over 2017, reflecting the strength of the strategic partnership and the unity of visions between the two countries. While the UAE has consolidated its status as a logistical hub for the Middle East, Saudi Arabia is one of the largest consumers and producers in the GCC region, accounting for close to half of its economy. Aimed at strengthening Saudi Arabia’s ties with key global logistics markets, the roadshow educated investors and other sector leaders about the Saudi Logistics Hub and its efforts to transform the country’s logistics sector, as well as the ongoing ease-of-doing- business reforms and investment initiatives. In line with Saudi Vision 2030, the Saudi Logistics Hub seeks to seize opportunities, set targets and outline strategies that generate improvements across infrastructure, processes and procedures while modernizing the governance of the logistics industry in light of greater private sector participation. His Excellency Eng. Saleh bin Nasser Al-Jasser, Minister of Transport and Chairman of the Saudi Logistics Hub, said: “The transport and logistics sector in Saudi Arabia is experiencing unprecedented growth, radically transforming its regulatory structure to create a favorable trade environment and drive economic development. The Saudi Logistics Hub has fronted the country’s transformation into a leading logistics hub with multiple pro-investment reforms that encourage trade and transshipment movements.” Saudi Arabia, UAE to Expand Cross-Border Logistics Cooperation U p d a t i n g y o u o n t h e r e g i o n ’ s s u p p l i e r s Supplier News CBNme.com/logistics-news twitter: @logisticsnewsme Facebook: /LogisticsNewsME
Logistics News ME | December 2019 | 47 December 2019 The Bahrain Economic Development Board (EDB) – the investment promotion agency for the Kingdom of Bahrain – has announced that one of Asia’s largest third-party logistics provider, Kerry Logistics Network, has launched operations in the Kingdom. The Hong Kong- headquartered company, which manages 60 million square feet of logistics facilities over 53 countries and territories, investment in Bahrain is part of their regional footprint expansion plans to enhance access to key markets such as the Saudi market – the Gulf’s largest market. As well as access to Saudi Arabia and the opportunity to scale across the wider $1.5 trillion GCC markets, Kerry Logistics cited the EDB as part of their decision- making process in launching operations in Bahrain. Mr. Raymond Cheng, Director – Middle East & Africa at Kerry Logistics said: “Bahrain’s access to the region is unrivalled, as is the support we received from the EDB. There is enormous potential to grow and scale our services across Saudi Arabia, the GCC and beyond. The Kingdom has acted as a commercial bridge between the East and the West for thousands of years. In today’s increasingly digital and hyper-connected world, it is the ideal regional logistics hub.” Hussain Rajab, Co- Chief Investment Officer – Manufacturing, Transport and Logistics at EDB said: “Attracting a company of the size of Kerry Logistics required seamless collaboration and work between the Economic Development board Bahrain, the Ministry of Industry, Commerce & Tourism and the Ministry of Transportation and Telecommunication to support the company in every stage during the setup process. The rapid access to key decision-makers enjoyed by businesses, large or small, when looking to set up in Bahrain is unparalleled.” Kerry Logistics Launches Regional Operations In Bahrain ENOC Group has launched ENOC Link, an innovative digi- tal venture that enables refuelling services to businesses and fleet owners across the UAE. ENOC Link is created as part of ‘Next’, the Group’s digi- tal accelerator programme announced earlier this year. ENOC Link introduces a revolutionary business model that provides a convenient, reliable, and safe petrol and diesel delivery. ENOC Link fulfils the changing fuel service needs of businesses in the region. The service ensures easy access to quality fuels as and when required by businesses and in accordance with the highest safety standards. ENOC Link’s operations are available to serve fuelling requirements of business and commercial fleets across the UAE. ENOC Group launches ENOC Link
48 | Logistics News ME | December 2019 www.cbnme.com Goals and Objectives These are challenging times dominated by uncertainty and complexity. Amidst con- stant change, GAC Group remains a robust, consistent and professional service provider of global shipping, logistics and marine ser- vices. One with our customers’ interest at heart. We demonstrate these in our integrated communications programme which aims to create a strong preference as our customers’ preferred partner to help grow their busi- ness. That’s why our brand promise is: De- livering your strategy. As the brand custodian, my team develops a unified GAC identity that speaks in one voice and accurately reflects our ethics, val- ues and promise of quality in everything we do to increase GAC’s desirability and equity. Positioning GAC as one of the Market Leaders In a highly competitive marketplace, we have to differentiate ourselves and our brand to be heard, seen and felt amidst the noise in a saturated media environment. Today’s audiences have evolved and are more sophis- ticated, preferring a more nuanced approach beyond direct messaging. Instead of showing ships or warehouses, a series of unexpected, even incongruous images plays a starring role in our current #GACdares branding campaign. These days the GAC brand image contains flying frogs, perfect soufflés, diamonds, wolves and more. The playful use of quirky visuals to deliv- er our message makes GAC and our services stand out from the crowd. The unorthodox approach speaks of GAC’s willingness to go beyond the expected to serve our customers and how we embrace the disruptive changes in the markets we serve. Attributes Corporate Communications for an or- ganisation as diverse as GAC demands a certain amount of mental gymnastics. I have had to develop my own skillset to lead a global team, champion new ideas, nurture innovation, take calculated risks, creatively develop and manage complex long-term projects, and work across cul- tures. I have also had to hone my diplo- matic and people skills to effectively nego- tiate with managers, external parties and key influencers. Teamwork Quite simply, I couldn’t do my job without a team armed with great creativity, expertise, team spirit and the open-mindedness it takes to venture where we (and others) have not gone be- fore. We have an impressive collection of multi- disciplinary skills in our Corporate Communi- cations department, and just as importantly, we have the support of Group Management. Hweesan Teng, Senior Corporate Communications Manager, GAC Group, tells us about her role and how she is helping to contribute to GAC’s success Hweesan Teng Unsung Heroes December 2019
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50 | Logistics News ME | December 2019 www.cbnme.com Future Supply Chain Management & Logistics Leaders Dubai, UAE Future Supply Chain Management & Logistics Leaders, Digital Transformation and AI power- ing the future of SCM and Logistics in an era of omnichannel and service delivery excellence. Embracing the digital revolution for high impact, high value and high sustenance in the circular economy. Deep-dive into specific challenges in in- teractive, facilitated small group discussions. Take a seat next to thinkers, movers, and shapers and make valuable connections for future synergies. World Aviation Safety Summit Dubai, UAE The World Aviation Safety Summit bringing to- gether safety professionals and senior leadership from airlines, airports and aviation authorities, the World Aviation Safety Summit is the defini- tive meeting place in the Middle East for all those for whom safety is a critical function. The great opportunities for growth in aviation also mean significantly increased threats as budget and time are increasingly constrained. December December 8-10 9-10 Digital Supply Chain Innovation and Humanless Warehouse Forum Singapore Digital Supply Chain Innovation and Hu- manless Warehouse Forum brings together senior supply chain logistics industry leaders, influential technologists, and directors from all over the region, for a high profile gathering of refreshing, new thought leadership and collab- orative discussion the game changing impact of digital transformation and disruptive innova- tion in supply chain and logistics management. December 4-6 T h e k e y e x h i b i t i o n s , c o n f e r e n c e s , a n d s e m i n a r s c o m i n g u p t h i s m o n t h Save the date CBNme.com/logistics-news twitter: @logisticsnewsme Facebook: /LogisticsNewsME Marintec China Shanghai, China This is Asia’s leading event in the global Maritime sector with new industry trends, new technolo- gies and products, and business opportunities. The event provides the attendees with an opportunity to obtain latest market informa- tion in the maritime industry and meet with industry leaders and business partners face-to-face. December 3-6
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